

While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pharr,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Address and Contact Information
Address: 400 N Jackson Rd Suite B, Pharr, TX 78577
Phone: (956) 702-5656
Website: https://restaurants.elpolloloco.com/tx/pharr/400-n-jackson-rd?utm_source=gmb&utm_medium=yext
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400 N Jackson Rd Suite B, Pharr, TX – El Pollo Loco Stores
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Reviews
Service- I downloaded the app just see what kind of food and combos were available. I decided to get everyone’s (my parents, my 2 year old and I ) order at the table. I was going to order through the app, but it said it would take 30 minutes to complete. Since we were already there, I decided to order at the counter.
The first thing I ordered was the Meal for 2 which included 4 pieces of chicken, 2 salads, 2 sides and 4 tortillas. This seemed to be only available in the app, so I ordered from the app since this meal option was not available at the counter.
The food said it would be ready in 30 minutes, I went to my table and when the time came close, I sat down in the front to wait. The servers were messing around with each other while they were filling other orders. I watched my order sit on the counter as they would add separate items to the order. My order was at least 10 minutes late. While I sat there waiting for them to finish it. Not cooking it, just packing it.
Food-
So here is what we ordered..
1) Meal for Two –
Chicken was somewhat small as a portion. It tasted good. I ordered regular ranch dressing with the salads, but they put the cilantro dressing on both. The rice was good. The churros
2) Birria 2 Crunchy Taco Box –
“Crunchy” tacos seemed to be deep fried and dripping in oil. Oddly enough, the cheese inside wasn’t melted. Very oily and very messy. The tortillas were so “crispy” that they were falling apart when I opened the foil. The meat had a good flavor. I ordered my tacos without cilantro and onion, the consumé was chock full of onion and cilantro. The cilantro overpowered the taste of the consumé. I didn’t eat the Mac and Cheese, the Loco Salad was good.
3) Shredded Chicken Nachos –
Chicken was oddly cold…on nachos. Chicken has a nice flavor but again…it was cold.
4) 2 PC Chicken Leg Kids Meal –
Everything was fine with the kids meal.
5) 2 Medium Drinks – All the drinks
Not sure if it’s the water or the syrup was going out but all the drinks tasted funny.
Overall- Not impressed with the service or food. The chicken was good, but small. I am willing try the one back in Colorado when we get home.
Nonetheless there’s a red hair girl manager that sucks, she doesn’t have the attitude to be a leader lol