Terminal E Travel Club
There isn’t much to expect from a burger chain at the airport. Service was friendly, but rushed. We started with the truffle tots which were pretty good. We both had the “our burger” with an added fried egg. The burger and the egg were over cooked. I asked for a side salad which was mostly onions and apparently your only choice of dressing ranch apparently. At least the beer was cold.
… moreSandra Hennessy
We ordered a chicken burger combo at the Boston airport takeout location. First of all the combo did not come with a drink just fries and the sandwich. Fries were ok but the sandwich was inedible. The meat was so thin I would barely consider it sandwich meat. It was overcooked and large portions were like jerky or with no meat at all. Just breading. Very disappointed. Love Mark and his movies. Hopefully his other restaurants are better. Chalk it up to an airport issue.
… moreYahia Z. Charaf
I had a disappointing experience at this location today.
The restaurant was almost empty. I sat alone at a four-seat table by the window. There were many other four-seat tables available, and one actually taken by 1 person, they didn’t mind him sitting there. A waiter named Alexander approached me and told me I could not sit at that table. I politely explained that I was happy to move if a group arrived and needed it, and that I simply wanted to order and sit by the window.
He insisted that I move, even though another single customer was seated alone at a four-seat table and was not asked to relocate. When I said I would leave instead, he responded “sure, leave” and never took my order.
Alexander chose to lose a paying customer rather than show basic flexibility or hospitality. This kind of rigid and inconsistent behavior directly hurts the business, especially in an empty restaurant at an airport where customer experience matters.
Very disappointing
… moreC D
We had a very disappointing experience at Wahlburgers in Boston Logan Airport. When we arrived, there were no greetings or acknowledgment from the staff. While we were still looking at the menu, an older staff member suddenly came over and grabbed the menus from our hands without saying a word or asking if we were ready to order.
During our meal, while we were still eating, the same person came back and told us to leave without even asking if we were finished. This was shocking, especially since there were plenty of empty tables around and no customers waiting.
The staff were extremely rude and disrespectful. We’ll be sure to tell everyone we know not to visit this restaurant. Definitely not recommended for anyone.
… moreJE Tyler3
First time in this chain burger restaurant. Very obvious Paul Walburg put time and effort and passion into creating the delicious , juicy burgers . Had a long wait are Logan and this was perfect for a cold brew and wonderful burger. Our server was friendly , establishment was clean and we can say we are fans!
… moreRashid Farook
Loved the food and friendly staff when we stopped by for lunch at this location in Boston airport! The Impossible Burger was delicious. And we loved the original chicken sandwich . Will definitely stopped by again next time we’re passing through Boston.
❤️
… moreTed Blu
Amazing experience, bartenders were really kind. Prices were really affordable, I mean, still airport prices but nothing crazy. The food was amazing, I will definitely recommend this place
… moreCherish Olive-Sweetland
First time here food was delicious and the burgers were picture perfect. Would definitely come again. I’m not from Boston and I’m hoping I’m picking the right location, but I want to come back and leave my review.
… moreKristi Pelfrey
If I could give less than one star I would. The food was fine but the hostess currently working wouldn’t let me sit with my husband in the restaurant because I ordered food from a different place. He ordered food from whalburgers, but I don’t eat burgers so I ordered from somewhere else and was going to sit with him but she just looked at him and said no. He then had to change to his order to takeout so we could eat together which resorted to standing at a table at one of the gates. I understand if we had a large family and he was the only one eating there, but it was just me and him. He would have had an empty seat with him had he chosen to stay and eat there. Just seems ridiculous.
… moreG. S.
My first time eating at a Wahlburgers. Really good for an airport burger. The prices are airport average and the fries really crispy. A good place to grab a quick burger before your flight.
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