Ashley
-1 star because our order was wrong initially, but the customer service was amazing. The manager double checked everything we needed, then made sure it was done correctly while being polite the whole time. That was very appreciated.
The food was as good as always when we got our correct order.
… moreMelissa Winner
The staff was quick and efficient here, working well together. They made our difficult mobile order perfectly with no problems at all. That doesn’t usually happen with our picky orders where we add and take off of multiple items. Our food had an awesome amount of sauces and extras that made it the best we’ve had!
… moreStephanie Chacon
I give taco bell 0 very bad service. Nothing but slow people . Very slow people that take there sweet time . I’m from out town y’all sweetwater Taco bell needs some help . You will wait 1hour 30 mins for a order . managers just standing around .no one in front to take your order ..lobby is very dirty. SLOW SLOW
… moreRobert Waddell
Taco Bell is a shell of its former self. Food is over priced. They prioritize drive through over dine in customers. They have those ridiculous kiosks like its gonna save so much time!! Yeah right what a joke. The store is a mess, stupid rap music is playing in the store, 10 people in here waiting like 25 for taco bell?? What a disgrace. Go to whataburger or somewhere where they still value your business. Dont waste your time here. Get rid of the dumb kiosks and go back to having people. Its a total failure folks
… moreTerri Baker
We ordered from the kiosk in the lobby. 30 minutes later we finally got our food. Matthew in the drive thru was hustling hard, but for some reason all the drive thru customers were getting their orders faster than those of us in the lobby. Matthew was very apologetic and was the only crew member to stock the napkins, sauces, etc. He’s a valuable employee!
… moremarcos castellano
This Taco Bell was disgustingly dirty. The staff made us wait a 10 min avoiding eye contact with us. Dirty tables, trash everywhere. Then they gave us filthy drink cups with old soda in them. Disappointing to say the least.
… moreSarah
10pm Friday night, lobby was absolutely trashed. Men’s bathroom had no soap. Women’s bathroom had poop on the toilet and wall. Manager was walking around with hair going everywhere, repeatedly scratching her head. Telling the employees “speed it up children” & “I’m gonna punch you hahaha” & “I’m clocking out and going home”
Food took 40 minutes, was cold and incorrect. It’s like a situation where there needed to be an adult present. This was the worst experience I’ve ever had at any taco bell and definitely the longest i’ve ever waited. Spent $40 and hope my family doesn’t get sick.
… moreCarla Lambert
Gotta love my mini burrito that we waited 30 minutes for. I don’t get it????
… moreJess C
Staff was terrible! There were THREE ladies working here that ALL avoided eye contact. They acted inconvenienced to have to give us the time of day. Made us wait so long to order we eventually caved and used the kiosk to order food… (which I’m sure they were hoping we would do) Every surface of this restaurant was sticky/dirty. Trashcans were overflowing. I don’t have high expectations of Taco Bell but come on… this store needs a staff overhaul
… moreBrady
They were out of large cups and defaulted to small cups. That’s fine but then they refused to give us a refill or even more of our drink in a different cup. So my gf paid for more drink and they just didn’t give a reason why she couldn’t get anything without paying again
… more