

Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 5103 Jonestown Rd, Harrisburg, PA 17112
Phone: (717) 541-0232
Order and Reservations
Order: Order online
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Reviews
I stopped by and was approached by a very nice employee who offered to buy my dog some ice cream. They kindly handed it to me, which I appreciated. However, shortly after, the manager came around the corner and started to say that they don’t do that, and then proceeded to urge and argue with one of the employees in a very unprofessional manner. The way the manager spoke was rude and completely inappropriate.
What made the situation worse was that the manager’s behavior continued even after we left the drive-thru and was still urging and arguing with the employees, which I found to be totally unprofessional and embarrassing for everyone involved.
I believe it’s important that the management team be aware of this incident, as it reflects poorly on the level of professionalism and customer service at this location. I kindly request contact information for the appropriate personnel so I can further discuss this matter.
Thank you for your attention to this issue. I hope steps will be taken to ensure a more respectful and professional environment in the future.
Original: It’s Sunday at 7 PM. there are 5 cars lined up in parking spots all awaiting food for 10+ minutes. But I believe the issue is that this place isn’t staffed. I only see 2 people inside! Cutting staff isn’t the way to cut costs.
We just stopped to get lunch and apparently all but 2 people called out sick this afternoon. The two individuals working, and I wish we had gotten their names, were working so hard and doing everything they could to keep all the customers happy. My husband happened to order a spicy chicken sandwich, and they had run out of everything they had prepped, so it took a bit longer than usual. He totally understood and while the wait wasn’t ideal given we were in the middle of a very long road trip, there was no way the employees could have done anything more to apologize for the wait and thank him for being patient, all while working like crazy covering the front, drive-through, and doing all the prep and cooking with just the two of them. They were amazing.
I hope they are recognized for all their hard work.
So. Don’t go here if you have food allergies
Food presented was not appealing. Waited for my sandwich to arrive while my french fries proceded to lose heat. An employee who was customer focused would have kept the fries under the heat lamp till the sandwich was ready. When my sandwich was put out it took a minute before an employee showed up to put it on my tray. Employee attitude was not one of being customer focused, too busy hanging out in the back to be monitoring when the food being prepared was ready for my order. This visit will be my last visit.