Olivia Scott
It is not always possible to find a clean table, it is also hard to get someone to come clean one which is disappointing. Also make sure you ask for fresh fries when you order or they won’t be. Hopefully not everyone shares these experiences, there is definitely room for improvement in all areas!
… morewqqdcraft
I count 4 people with long hair and no hairnets or hats while making my food, no one is wearing gloves while handling my food, the food is stale and gross, do they not care about health and safety? Disgusting place, they ignore you at the counter too, they won’t even say one moment when they make eye contact, not to mention my order taking literally 20 minutes, for a 6 dollar meal deal… Ruined McDonald’s for me.
… moreSamantha Lupo
So this experience is a little embarrassing to talk about, but the employee involved deserves recognition.
Last night, I was picking up food to feed my friend and her kiddo. I was trying to learn how to use the app without an order already being placed.
The gentleman (I believe his name was David) told me, “no problem, I can walk you through the app, come on up to the first window.”
At the time, there was only one other vehicle in the drive thru with me. He asked me how my day went, and I had a wave of emotions hit me because I had just left work after a really bad and stressful situation.
I briefly said something along the lines of work was hard, we talked about where I worked, and I swear the whole time he had so much empathy.
I started panicking once I saw more vehicles lining up behind me, and started to have an anxiety attack.
The WHOLE TIME he had the most gentle voice, reassuring me I’m okay and I’m doing great, despite us literally just trying to use the app and place an order.
When he gave me back my card, he said “see? You did it! You made it!”
That small act of kindness and understanding helped me snap out of my anxiety attack so I could safely drive afterwards.
So please, if you are part of corporate, please don’t just do a little shout-out or a free meal for this man. He deserves SO much more for the sheer amount of empathy he displayed.
… moreHaylie H
Great service! Food was great and came out fast and everything was correct on my order. Thank you!
… moreSage Piersel
Yesterday and today I ordered a “sausage, egg and cheese mcmuffin and a sausage, egg and cheese mcgriddle”
Both days my husbands mcmuffin was great however yesterday they gave me a BACON egg and cheese mcgriddle and today it was a JUST A BARE SAUSAGE PATTY!!
Tell me, for the love of god, what am I supposed to say to actually get what I order?!?!
… moreJaslil
This is for the new building McDonald’s across since yall haven’t updated yet on here.. first time going there ok I didn’t mind the long line, paid my order and asked to wait at the 3rd last window, so I waited…. and waited and cars behind me be passing me and still I waited.. for good damn 10 min or so y’all finally brought out my order. Went home my order wasn’t complete the food looked gross no napkins offcourse, thinking yall move into a new building will upgrade your shiii but no
… moreHoldOnImPooping
Staff is extremely rude, very unhelpful and they profile people. There is also an issue with the mobile ordering yesterday and they pretty much told everybody that they spoke with the owner and he said he wasn’t going to do anything about it so everybody just had to wait not get their food and get their money returned on their card at whatever point it happened and oh well. They were not interested at all in any type of compensation or anything else for that matter. They could care less. They didn’t even have any interest in having their tech team have a pop up on the mobile app saying that there was technical issues and mobile app is unusable at this moment. For some reason they are more expensive than the other McDonald’s in town.
… moreEdythe Westcott
One of my favorite McD’s locations. Always friendly and professional, gets my orders correct, and there’s plenty of room in the parking lot. Also convenient to grocery runs.
… moreEmily Newton
I wish there was a no star option. Customer service is awful and very slow. We wanted breakfast got in line at 10:20am they took so long that when we got to the speaker at exactly 10:30am they longer were serving breakfast. Save your time and drive to the one across town.
… moreLillian C
I’m traveling through Oregon and stayed in Medford for a week. During this time, I frequented this location about every day, in some capacity. Each time, I ordered through the app, had a quick drive thru experience to pick up my order, and was approached by friendly faces at the window. The variety of food I received was always hot, and their coffee was made to my specifications *perfectly* every time. I would definitely go back to this location if in the area!
… more