Pancheros Mexican Grill – Altoona

  3.5 – 1,316 reviews   • Restaurant

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When the craving calls, swing on by our Altoona restaurant, filled with upbeat tunes, mouth-watering smells, and flavors that always satisfy. Serving up all your favorites, made fresh daily, including our Burritos Better Built, bowls, tacos, salads, and quesadillas, it’s the place to stamp your fresh-pressed tortilla passport on your way to enjoying the freshest Mex in town.

Burritos, tacos & quesadillas are made with freshly pressed tortillas at this Mexican chain outpost.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Pancheros Mexican Grill - Altoona 50009

Address and Contact Information

Address: 3580 8th St SW, Altoona, IA 50009

Phone: (515) 967-3833

Website: https://pancheros.com/

Menu Photos

Order and Reservations

Order: Order online

pancheros.com

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Related Web Results

Altoona, IA – Pancheros Mexican Grill

Serving up all your favorites, made fresh daily, including our Burritos Better Built, bowls, tacos, salads, and quesadillas.

Burritos Better Built® | Pancheros Mexican Grill | Pancheros …

Looking for a quick and easy meal? Enjoy our Burritos Better Built® with fresh-pressed tortillas and perfectly mixed ingredients. Order now and satisfy your …

Pancheros Menu

Satisfy your hunger for Tex-Mex at Pancheros Mexican Grill restaurant. Our Burritos Better Built are packed with flavor. Visit us now and try them out!

Reviews

fzyhrts
Picked up my online order and received a burrito that was the smallest one I’ve ever gotten here. And they forgot my lettuce, sour cream, and cheese. Queso was all over the wrapping – and the rice was undercooked and crunchy. This is the worst location!
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Michael Rutan
Stopped here as it was a late night at work. Had to try to signal for a worker to come and help. They then apparently had two or three orders sitting there waiting. The food looks like it has been sitting there for hours, dried up, not inside its proper containers.

The one worker acted like he was drunk or high. Pretty poor excuse for a food establishment.

Update this to include Doordash 6/7/25: Ordered to try them out again, thought that during the day could be better. The shells were dry. They did not provide the sauces; They only did some of the toppings I selected. I would not recommend this location at all.
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Rylee Parsons
I had a great experience at Pancheros in Altoona, IA. From the moment I walked in, the staff were welcoming, friendly, and genuinely attentive. Gabe, Eliseo and Kent went above and beyond to make sure my order (chicken burrito and chicken quesadilla) was exactly how I wanted it, and kept a positive attitude. The team worked efficiently, communicated well, and made the whole experience enjoyable. It’s clear they care about their customers and take pride in their service. I’ll definitely be coming back! Excellent customer service all around!

Also, Gabe was very good with customer service. I would highly recommend to promote to a team leader!!!
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K C
Gave it a 2nd shot 12.27.2025 and it was worse. Plastic in a burrito is crazy work. Never again, it had me gagging.
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Vee Vines
2nd time eating here, I let it slide the first time, I figured i must’ve caught them at end of shift but today was middle of shift 12pm…they dont know how to wrap a burrito, I order on mobile app and they still took forever I was better off going through the line. Then they put my sauce in the bag upside down so it drips out and then didnt even wrap the burrito correctly with the wrapper. I live 5 mins or less from there and food was cold/Lukewarm and the shell was hardened by time i got home. They look like they don’t even want to work there whole atmosphere is off, good parking though and that’s the only thing that’s good.
Don’t waste your money.
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Ava Roche
They never have cilantro lime vinaigrette, it makes me mad because it makes my bowl taste so much better. All other locations have it except for this one, i feel like there to lazy to prep it for there customers. I use to go a lot but now I don’t because i am upset.
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Michael Schafer
It’s great unless you Door dash. Every time I come here I have to wait a long time. One time it was over 90 minutes. Like I said, of you’re eating in it’s great. If you order door dash, have a snack because it’s going to be a while.
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Katelyn
“My recent order was extremely disappointing. The queso was a shocking bright orange color with a thick, concrete-like consistency. To make matters worse, I overheard one of your employees comment on how unappetizing it looked while they were preparing their own meal, specifically stating they wouldn’t eat it. This experience was unacceptable,
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Shelby K
Edit: 3/7/ 2025 since my original review in December, the food quality has significantly improved and so has the customer service. i changed to four-stars. I will not be deleting the previous portion of my review so that it remains documented.

I tried a walk-in order today 12/9/2025 and seeing the food I almost walked out the beans were all goo with no liquid and the queso looked burnt and the meat was all dried out. I threw out half my burrito it was so dry. Im not sure if they are short staffed or what the reason for this was.
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Mr. Danny Noonan
Inconsistent military discount policy. One staff will offer free drinks and other time..no discounts or drinks. Come on..be consistent and considerate to your vets. Either you offer discounts to the vets or you don’t.

Staff were not friendly and rather rude. Staff and the manager at this location could really use customer service training.

Food was good. They reduced the size of the burrito.

Food service sector is a very competitive, especially $10 burrito is a niche. The staff and manager do not meet my expectations. I do not recommend this location.
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