Debra Floyd Villarreal
I ordered 2 pieces chicken strips and fries. The children was not done and was rubbery and couldnt cut it in half I took it back up there and the cashier told the cook complaint on the chicken so cooked remade them but she was rude and said to the cashier I cooked it right and I haven’t had and complaint on it. Then she got even madder cause I give the cashier the whole plate and she said we’ll I told you to just remove the chicken pieces not the whole plate now what was the sides; then she give me less fries then what I was given the first time. Then I sit down with this plate the chicken still was not tender. I know my chicken pieces I have eaten alot at long John Silver and this is the first time I ever could not eat my chicken. I just ate my fries only. But as a cook you dont say that to a cashier knowing the customer is right there. I will never come back to this location again.
… moreLANESHA LEWIS
Ordered 3 piece chicken combo with two sides and and 3 piece shrimp. The chicken were hard as a rock like they were cooked way earlier and in the warmer and the fries were over cooked. The only thing good were my shrimp and soda. Been trying the call the past l2 hours and no one will answer the phone so I’ll be taking it back to them once I leave where I’m at. Usually good food but this was a total disappointment
… morewade clark
Let just start by saying over the past 20+ years eating at this location it has steadily been going downhill. Not only is the building falling apart. It needs a major renovation inside and out.. the inside is so greasy and outdated. I will say the service was not bad. However, the food was overcooked had been cooked for a while so it was not hot and tough to eat. I was the only person eating inside. When I got here one person was picking up a to go order And One other person came in to get a to go order while I was eating. It was obvious the at the counter was having family problems with his wife and sibling inside arguing about something. I believe Abilene would benefit greatly with a new Lawn John Silver location in a new building.
… moreDevon Rutledge
I got food from there last night around nine-ish. I got home to eat it. It was lukewarm and literally inedible, which was disappointing because I haven’t had Long John Silver’s in a very long time. The reason it was inedible is because it was so hard I couldn’t barely bite through the fries. The chicken was extremely hard to bite through and the fish I could kind of bite through, but it was very cold, which made me concerned. I thought it was held too long in the holder. I’ve tried calling multiple times to see if they will fix my issue, but they never answer their phone all in all extremely disappointing. The workers were very polite though that’s the only reason I gave two stars.
… moreUrban Rogers
Not how it used to be. The chicken planks are about half the size they used to be with more breading. The waffle fries (not my favorite) were cold. The hush puppies were weird and had more breading than whatever that was in the middle. On a positive note, the Cole Slaw was great.
… moreGood Life
This place sucks. Went yesterday to get food and I saw online it gave seniors 60+ discount. When I got to the window the RUDE NASTY girl said not her you won’t. I drove off and will call cooperate office on Monday as well as the health department.
… moreChad Cannistraci
Usually every time we go it goes smooth, this time did go a little smooth but I couldn’t get they lady to understand i wanted extra shrimp on my bowl!!! Nothing hard, just add 5 more shrimp to the item……….. anyways the food was spot on as usual
… morekristy soto
I received emails with coupons the only way you can use the coupons is if you order online. The Long John’s app will only let you choose delivery through door dash and not pick up in store. Which I have ordered online and picked up in store in the past. I went to the store and spoke to the so called manager they could not help me said they never seen this before. I refuse to use DoorDash when I should be able to go pick up my orders without paying extra for delivery.
… moreAvery H
Came in Sunday they charged my card twice. When I went back yesterday to see if they could offer a gift card or a refund and they told me I would have to write down my card info and leave it with them for Friday to speak to the area manager. Then refused to provide me corporate phone number for proper complaint.
… moreFishy Centaur
This place used to be pretty funky but has improved by miles over the last few months. Clean place. Good service. Good food. Give them another try.
… more