Luis Fredette
Such a fun experience at the Boston Sugar Factory on Valentine’s Day! Brought our nearest and dearest loved ones in our large party. We were seated promptly and taken care of right away. Our waiter, Estaban, was attentive to the kids’ request of starting with dessert first but smoothly navigated around the parents’ wishes of eating a meal first followed by dessert. And oh boy, was it worth the wait. The 4 kids at our table had their dreams come true while enjoying the towering desserts while the grownups had a moment of peace to connect and relish time together. Kudos to the Sugar Factory for a very fun and meaningful family meal.
… moreQuyen Bui
We had such a great time at Sugar Factory! The energy inside is unbeatable and it’s the perfect spot for birthdays, celebrations, or just a fun night out. Their over the top drinks with the smoking dry ice effects are such a showstopper, and the Halloween menu was so creative and festive. Everything from the food to the desserts was delicious and super photogenic. The staff was friendly, the vibe was lively, and it honestly made for such a fun experience. Location is also perfect there’s so much to do near Faneuil hall Can’t wait to go back!
… moreLizzie’s Bakery
We had a great time enjoying their seasonal winter menu!! I love that they have versions of their cocktails we could have non-alcoholic! Get their Christmas punch!! So refreshing!! I loved the wings and the colossal hot chocolate and the fried Mac and cheese covered in hot Cheetos! All so delicious!!! Also our server Marly was super friendly and sweet!!
… moreMarybeth Fiengo
We went for my daughter’s 14th birthday and were blown away. Everyone was so nice and she felt so special. The drinks, food and desserts were all amazing and huge portions. Everything was very reasonably priced. A great place for a special night out!!
… moreSunni Larrabee
Andres Z was a great server! This place absolutely exceeded my expectations!! Great place to take kiddos for dinner n amazing desserts!
… moreBev Herscovitch
A fun experience, especially with preteens/teenagers and it’s very aesthetically pleasing but personally I found the quality of the food to be mediocre, although it could just be what I ordered (sliders off the holiday menu, all of us who got them thought the buns were weird and lacked flavour) because my brother in law loved his chicken sandwich.
… moreJuan Camilo Torres Figueroa
Even though I arrived close to closing time, I truly enjoyed my burger, fries, and mocktail. The service was excellent!
unlike other places where service declines near closing. Everything was fantastic, and I’d especially like to recognize David for his outstanding service.
… moreCtgb2
I stopped by Sugar Factory in Boston mostly out of curiosity, and the place definitely feels like a candy paradise. The whole restaurant is colorful, loud, and full of energy — it’s the kind of spot where people come to celebrate, take photos, and enjoy giant desserts.
The first thing that caught my attention was their famous candy goblet drinks. They’re huge, super sweet, and honestly more about the experience than just the taste. I also tried one of their big sundaes, and it was massive — easily enough for several people to share.
The regular food like burgers and pasta was okay, nothing too special, but the desserts are really the star here. Service was friendly, though the place can get pretty busy.
Overall, I’d say Sugar Factory is a fun place if you’re in the mood for something playful and over-the-top. It’s not somewhere I’d go for a quiet dinner, but for sweets, photos, and a lively vibe, it’s a memorable stop.
… moreJennifer Zagami
First time customers that will definitely be coming back soon. The food, ambiance, and service is impeccable! Leticia was our server and she was such a sweetheart! She answered our questions and shared her insight on the menu. 10 out of 10 keep up the great work!
… moreMilana Lanci
My experience was absolutely beautiful. I had the kindest waitresses/servers, the food was exquisite, interior was so very clean (both first and second floor, the chairs were so comfortable, and the birthday singers are always in their best moods. This place is a 11/10 I recommend it significantly! For birthday dinners, going out, and just dinners in general.
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