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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 12341 Shelbyville Rd, Louisville, KY 40243
Phone: (502) 343-6656
Menu Photos
Order and Reservations
Order: Order online
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Reviews
BlueDude The
Hard to decide where to start, but nothing we purchased was good. The hamburgers were way over salted and we’re supposed to be cheeseburgers ,which is what we paid for. The fries were not only under cooked but were soggy. The mcnuggets were hard and no where near fresh. Ended up throwing the food away. Top it off, they forgot an item but after tasting the rest of the food, they can keep the missing item. I know we’re talking about McDonald’s, which use to not be too bad, but this was like throwing our money into the fire because McDonald’s got there pay but the trash can got our food
… moreJ. Kris Bailey
There are so many things I am willing to let go since well it’s McDonald’s and the whole chain has been a sinking ship of service for years.
To begin, we come inside to order with the assumption of eating inside as well. Walk up to the kiosk (don’t even get me started on that) it informs us we can only order to go. Well that kinda defeats the purpose of walking in dosen’t it?
Finally Peck our way through that with a feeling that something isn’t going to be correct since I couldn’t even ask for sugar and creamer for my coffee.
While waiting, I pop into the bathroom and am assaulted by an odor that only comes from mopping with a soured mop or backed up sewer.
Get our food and it becomes evident why we shouldn’t try to use the dining room. There is a high bass stereo playing in the kitchen competing with all the buzzers and bells simultaneously, making one feel like they hopped over to the club or more like a weird rave party.
Im trying to tolerate this because we needed somewhere to sit and eat, not in our car.
But now my legs have gone to sleep from them dangling off the pub style chair. These seem totally out of place for a McDonald’s. A restaurant that typically catered to children in yonder days. This is a head wound in the making.
During all of this, we are still attempting to enjoy our meal when what to my wondering ears should hear? A manager singing along to the most out of place music ever!
I knew Ronald was dead, but tonight it feels like they were dancing on his grave.
Rest in peace Ronald McDonald.
… moreTo begin, we come inside to order with the assumption of eating inside as well. Walk up to the kiosk (don’t even get me started on that) it informs us we can only order to go. Well that kinda defeats the purpose of walking in dosen’t it?
Finally Peck our way through that with a feeling that something isn’t going to be correct since I couldn’t even ask for sugar and creamer for my coffee.
While waiting, I pop into the bathroom and am assaulted by an odor that only comes from mopping with a soured mop or backed up sewer.
Get our food and it becomes evident why we shouldn’t try to use the dining room. There is a high bass stereo playing in the kitchen competing with all the buzzers and bells simultaneously, making one feel like they hopped over to the club or more like a weird rave party.
Im trying to tolerate this because we needed somewhere to sit and eat, not in our car.
But now my legs have gone to sleep from them dangling off the pub style chair. These seem totally out of place for a McDonald’s. A restaurant that typically catered to children in yonder days. This is a head wound in the making.
During all of this, we are still attempting to enjoy our meal when what to my wondering ears should hear? A manager singing along to the most out of place music ever!
I knew Ronald was dead, but tonight it feels like they were dancing on his grave.
Rest in peace Ronald McDonald.
Brandon Oakley
Just grabbed breakfast here through the app. They were very busy but the manager, Lisa, kept her cool and was making everything right with everyone. She seemed to be the only English speaker and was working the Drive Thru, Front desk, answered the phone once, and generally keeping the ship afloat and things running smoothly single handedly. Give that woman a raise! This is my McDonalds since it close to home and I think the do a good job here.
… moreDakota Amiot-Funk
EDIT: I decided to try snagging some hashbrowns this morning which I ordered in the app. Unfortunately I didn’t make it to the drive thru speaker until 10.31 am. They refused to fulfill the order that I had *already placed 10 minutes earlier* because breakfast ended less than a minute ago. Now I have to cancel the valid order and wait for a refund. Thanks again mcd.
Honestly have only been coming here recently for the Monopoly pieces, but they’ve stopped giving them out at this location well before the game has ended.
… moreHonestly have only been coming here recently for the Monopoly pieces, but they’ve stopped giving them out at this location well before the game has ended.
Haylee Kantor
If 0 stars were an option I’d be using it. The food I receive is almost ALWAYS COLD and thrown together. Its not so cheap to eat here anymore, so you’re taking a chance whether it’s gonna be good or not. I’m annoyed I paid for a large fry because it looks like someone tripped on their way to putting it in my bag.
Cheeseburgers are cold and have so much stinkin ketchup on them it gushes out when you take a bite. Goodness gracious. I know it’s fast food, but they could slow down a sec to make it how they would make it for themselves.
… moreCheeseburgers are cold and have so much stinkin ketchup on them it gushes out when you take a bite. Goodness gracious. I know it’s fast food, but they could slow down a sec to make it how they would make it for themselves.
Michael Dennewitz
As you can see in previous reviews. The play area for children is very warm. I was there a month ago and said something to the staff and they acted like they were not concerned. Again today no A/C in the play area and it is very hot in there. I believe it is intentional so they don’t have kids playing in there. Maybe they don’t have to clean that way. Will go to the Play Place on Hurstbourne Lane from now on.
… moreLenny Miller
Stopped by this McDonald’s for a quick bite. The food was okay; fries were hot and crispy, but the burger felt a bit thrown together and not as fresh as I’d hoped. Service was hit or miss some staff were friendly, others seemed rushed or uninterested. The dining area was mostly clean, but a few tables hadn’t been wiped down. It’s convenient for a quick meal, but there’s definitely room for improvement.
… moreAsaad Manna
This McDonald’s is different from others because it has indoor play area for kids. The food and service is getting better after the pandemic. The atmosphere is beautiful in Middletown city.
… morejenni
This location has the best people working at the drive-thru–they’re always friendly and so nice to me. Everything is always fresh and served hot. Knock on wood, I haven’t had a mistake in my order yet.
… moreDJD Bumblebee
Nice dining area. Great prices and friendly staff. Playplace inside. Very clean with fresh hot food.
… more