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All of your favorites are just a few clicks away! View our menu online and Order To Go Now or come in for our famous never-ending first course of freshly baked breadsticks and your choice of homemade soup or garden fresh salad. Enjoy abundant portions of classic entrees the whole family craves like the Tour of Italy, our irresistible Chicken Parmigiana, or everyone’s favorite Fettuccine Alfredo, made fresh from our kitchen to your table. Gather together with the people you love over a meal worth sharing at Olive Garden. When you’re here, you’re family.
Lively, family-friendly chain featuring Italian standards such as pastas & salads.
Hours
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
Address and Contact Information
Address: 158 W Hillcrest Dr, Thousand Oaks, CA 91360
Phone: (805) 777-1744
Menu Photos
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Related Web Results
Thousand Oaks Italian Restaurant | Locations | Olive Garden
Dine at the Olive Garden in Thousand Oaks, California located at The Oaks Mall at 158 W Hillcrest Drive. Enjoy an Italian lunch or dinner with us.
Olive Garden Italian Restaurant – The Oaks
Welcome to The Oaks, where community and lifestyle come together. Located in Thousand Oaks, CA, the center offers an array of shopping, …
Reviews
Gold Seal Standards Audit
Gold Seal Standards recently conducted an independent audit of an Olive Garden location.
The experience began positively. As our auditors approached, an employee returning from a pickup delivery opened the door with a smile, setting a welcoming first impression. Upon entering, the team was greeted immediately by two front staff members and seated in less than one minute. Service efficiency continued, as our server, Ty, arrived within the first minute to take drink orders. Drinks and fresh breadsticks were delivered within five minutes, and notably, each auditor was served two breadsticks—a detail that stood out in comparison to prior Olive Garden visits where fewer were provided.
Food service was prompt and well-coordinated. Orders were taken within 10 minutes of seating, with soup and salad served in under five minutes, and entrées arriving within 10–15 minutes after ordering. The food itself was hot and fresh, though it was noted to lack flavor compared to expectations.
Service throughout the visit was a highlight. Ty demonstrated attentiveness, professionalism, and warmth, checking on the table frequently—between three and five times—to ensure drinks, refills, and needs were addressed. His conduct reflected positively on Olive Garden’s commitment to customer care.
Areas of concern were identified in the condition of the restrooms. Both men’s and women’s facilities appeared unmaintained, with issues such as overflowing trash, limited toilet paper, urine marks on floors, and graffiti on mirrors, stalls, and walls. Additionally, hot water was unavailable in both restrooms, and one sink in the women’s restroom was nonfunctional. These findings indicate a lack of consistent bathroom maintenance and hygiene practices during the time of inspection.
Overall, Olive Garden demonstrated strong efficiency in seating, food delivery, and attentiveness in service, with particular recognition given to Ty’s excellent customer care. However, significant improvements are needed in restroom cleanliness and upkeep to align with customer expectations and health standards.
Gold Seal Standards will schedule follow-up audits at this location to ensure these concerns are addressed and to provide a balanced, long-term evaluation of performance.
⸻
Gold Seal Standards LLC (G.S.S)
“Where every detail matters.”
… moreThe experience began positively. As our auditors approached, an employee returning from a pickup delivery opened the door with a smile, setting a welcoming first impression. Upon entering, the team was greeted immediately by two front staff members and seated in less than one minute. Service efficiency continued, as our server, Ty, arrived within the first minute to take drink orders. Drinks and fresh breadsticks were delivered within five minutes, and notably, each auditor was served two breadsticks—a detail that stood out in comparison to prior Olive Garden visits where fewer were provided.
Food service was prompt and well-coordinated. Orders were taken within 10 minutes of seating, with soup and salad served in under five minutes, and entrées arriving within 10–15 minutes after ordering. The food itself was hot and fresh, though it was noted to lack flavor compared to expectations.
Service throughout the visit was a highlight. Ty demonstrated attentiveness, professionalism, and warmth, checking on the table frequently—between three and five times—to ensure drinks, refills, and needs were addressed. His conduct reflected positively on Olive Garden’s commitment to customer care.
Areas of concern were identified in the condition of the restrooms. Both men’s and women’s facilities appeared unmaintained, with issues such as overflowing trash, limited toilet paper, urine marks on floors, and graffiti on mirrors, stalls, and walls. Additionally, hot water was unavailable in both restrooms, and one sink in the women’s restroom was nonfunctional. These findings indicate a lack of consistent bathroom maintenance and hygiene practices during the time of inspection.
Overall, Olive Garden demonstrated strong efficiency in seating, food delivery, and attentiveness in service, with particular recognition given to Ty’s excellent customer care. However, significant improvements are needed in restroom cleanliness and upkeep to align with customer expectations and health standards.
Gold Seal Standards will schedule follow-up audits at this location to ensure these concerns are addressed and to provide a balanced, long-term evaluation of performance.
⸻
Gold Seal Standards LLC (G.S.S)
“Where every detail matters.”
Nevaeh Jarman
I want to start by saying the food was amazing and our waiter was even better. Lucas deserves a raise!!! He was very attentive, nice, and overall amazing. My mom doesn’t celebrate her birthday much but he made her feel so special and honestly made the experience even more fantastic. Even though my family asked for a gazillion things he was so nice and did everything that was asked. 100/10 would want to be in his section again. If you want an engaging and great waiter, Lucas is your guy.
… moreAdyant Borhade
Amazing food. Amazing waiters. Great atmosphere. I wish there was more space though, especially in the waiting room. I’ve been going here monthly for the past decade. Consistently good.
… moreAdam Button
Jake was such an exceptional server! He made my dining experience very enjoyable and the food tasted amazing. He kept making my friends and I laugh and kept the mood high up. I highly recommend coming here and requesting Jake for your server because he will make your experience wonderful!
… moreErnestina Gonzalez
I was hoping to see more of the mission, but is not alloweddo
… moreRay Gonzales State Farm Agent
Overall a good 1st experience for us at this Olive Garden. Welcomed and sat down right away for a Saturday afternoon at 3p since there were a lot of booths open.
Started with 2 appetizers:
1) VERY IMPRESSED with the flavor of the SHRIMP FRITTO MISTO!! The shrimp has a lot of flavor and goes very well with the red sauce which is very delicious. Had to get a 2nd cup.
2) Meatballs Parmigiana. Looks great on the picture but tasted very plain. Meatballs tasted ordinary and not much sauce served with it. It needs something to bring up the flavor.
Our server was very nice and for the most part provided great service. Brought us out our salad which was lacking enough dressing. Very dry. 2nd round of salad tasted a lot better like we are accustomed to. Also the bread wasn’t that fresh. Hard to chew.
Also when a couple of our drinks needed be a refilled, I tried waving my arm to get her attention from her talking to her coworkers in the bar area. Waved for over a minute until someone else from the lobby came over to alert her. Would have been better if they proactively check in with us occasionally.
But it did get better: VERY MUCH ENJOYED all our entrees:
SHRIMP ALFREDO – delectable!!
SHRIMP CARBONARA – delicious!!
HERB-GRILLED SALMON – very healthy and tasty meal!! Salmon &Broccoli tasted great!!
… moreStarted with 2 appetizers:
1) VERY IMPRESSED with the flavor of the SHRIMP FRITTO MISTO!! The shrimp has a lot of flavor and goes very well with the red sauce which is very delicious. Had to get a 2nd cup.
2) Meatballs Parmigiana. Looks great on the picture but tasted very plain. Meatballs tasted ordinary and not much sauce served with it. It needs something to bring up the flavor.
Our server was very nice and for the most part provided great service. Brought us out our salad which was lacking enough dressing. Very dry. 2nd round of salad tasted a lot better like we are accustomed to. Also the bread wasn’t that fresh. Hard to chew.
Also when a couple of our drinks needed be a refilled, I tried waving my arm to get her attention from her talking to her coworkers in the bar area. Waved for over a minute until someone else from the lobby came over to alert her. Would have been better if they proactively check in with us occasionally.
But it did get better: VERY MUCH ENJOYED all our entrees:
SHRIMP ALFREDO – delectable!!
SHRIMP CARBONARA – delicious!!
HERB-GRILLED SALMON – very healthy and tasty meal!! Salmon &Broccoli tasted great!!
Brandon Almudarris
Came here yesterday for dinner with my wife and had a great experience! It has been very hard to find great customer experience these days but Olive Garden is the best I’ve seen in a long time, our waitress was Julia and she was extremely quick, professional, helpful and came to us with the best personality! The manager was very professional and doing a great job on her staff! The food had amazing flavor and was cooked to perfection. I recommend the 5 Cheese pasta, five stars for me, I’m a new regular here!
… morePaola Cetina
I never ever leave reviews but we had the most amazing server this evening. Lucas was attentive, super patient with my gma (who has dementia.) It was very busy and he did not rush us or just move us along. Usually we try to be quick with our meals due to my gma not doing too well in one place for too long but the service was stellar and so accommodating.
… morek e
Stopped for an early dinner. Food was good, service excellent, restaurant was quiet because of the early time. Disappointed that OG no longer has a Bloody Mary available. Miss the anti-pasta Bloody Mary from years ago. This is the second OG that could not serve a Bloody Mary.
… morePaito.
Wonderful dishes….I loved my meatball pizza bowl.
But let me say today the hostess they were 3 girls they saw us walking in : no “hi” no “welcome” nothing no smile when I started to feel uncomfortable I got closer and said hi. They were talking and looked like they got mad because we interrupt their conversation . one of them help us and didn’t even made eye contact. to be honest really bad experience first time in this location. I hope you can assign employees with more smile and customer service sense.
… moreBut let me say today the hostess they were 3 girls they saw us walking in : no “hi” no “welcome” nothing no smile when I started to feel uncomfortable I got closer and said hi. They were talking and looked like they got mad because we interrupt their conversation . one of them help us and didn’t even made eye contact. to be honest really bad experience first time in this location. I hope you can assign employees with more smile and customer service sense.