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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 17999 Bagley Rd, Middleburg Heights, OH 44130
Phone: (440) 243-5041
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Middleburg Heights, OH
Nearby Stores · Chipotle Mexican Grill. 6860 Pearl Rd, Middleburg Heights, OH, 44130. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 399 W Bagley Rd, Berea, …
Chipotle Mexican Grill Locations in Middleburg Heights
Chipotle Middleburg Hts. Open – Closes at 11:00 PM. 17999 Bagley Rd · Chipotle 130th & Pearl. Open – Closes at 11:00 PM. 6860 Pearl Rd.
Chipotle — Order Now
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
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Reviews
jake baz
Placed a pickup order through the app that was ready for pickup at 6:10pm today January 22nd. Have never received such terrible food from a chipotle. There were about 5 singular pieces of chicken spread out through my 3 individual tacos. Ingredients are spilling out everywhere, and the food was ice cold. I’ve never been one to leave reviews as I understand food service and customer service in general can be draining. However, this is extremely disappointing!
… morejuliette williamson
genuinely a sorry excuse for a chipotle thanks for 5 pieces of chicken ? i pay money for this shit and this is definitely BELOW the serving rate they’re supposed to give. just sad, this location SUCKS and has for the last couple of years. the one on pearl and the one in north olmsted are a million times better. don’t bother spending your money here since the employees can’t be bothered to give you what your money is worth
… moreEryn Oprea
Visit 10:15pm 1/2/25
Quite frankly, when I walked in and saw the line person with their phone sitting on the front line and then grabbing it with her gloved hand to put back in her pocket, I should have turned around and walked out. I did ask her to change her gloves and continued with my visit though. She proceeded to offer the most rude, dry service, while being I believe as sloppy and non caring as she possibly could. Was this a packed restaurant? Line to the door? No. There were 3 people in line but the line was covered with debri, like it was peak. This line clearly was not being wiped or cleaned as they go for most of the night. Tomato’s in the cheese, dried sour cream on the counter, jalapeños in the sour cream. The grill person and manager are both walking around texting on their phone, and doing closing tasks 45 minutes to close while ignoring the front line as much as they can. Grill already off and CLEAN. My husband and I received the last of the chicken, to which she rudely looked at the woman in the line behind me and said “if you’re not good with steak or tofu, we can’t help you”. I worked at Chipotle from 2014-2019, we were instructed to keep making food and serving every customer until close. That customer ended up walking out the door without purchasing anything. My question is, what is online orders come in? Are you canceling them?
To top everything off, we were double charged for chips and a drink because the girl was RUSHING, and giving us half her attention.
I understand bad days but when you’re rude, unsanitary and non accommodating, something needs to be said.
… moreQuite frankly, when I walked in and saw the line person with their phone sitting on the front line and then grabbing it with her gloved hand to put back in her pocket, I should have turned around and walked out. I did ask her to change her gloves and continued with my visit though. She proceeded to offer the most rude, dry service, while being I believe as sloppy and non caring as she possibly could. Was this a packed restaurant? Line to the door? No. There were 3 people in line but the line was covered with debri, like it was peak. This line clearly was not being wiped or cleaned as they go for most of the night. Tomato’s in the cheese, dried sour cream on the counter, jalapeños in the sour cream. The grill person and manager are both walking around texting on their phone, and doing closing tasks 45 minutes to close while ignoring the front line as much as they can. Grill already off and CLEAN. My husband and I received the last of the chicken, to which she rudely looked at the woman in the line behind me and said “if you’re not good with steak or tofu, we can’t help you”. I worked at Chipotle from 2014-2019, we were instructed to keep making food and serving every customer until close. That customer ended up walking out the door without purchasing anything. My question is, what is online orders come in? Are you canceling them?
To top everything off, we were double charged for chips and a drink because the girl was RUSHING, and giving us half her attention.
I understand bad days but when you’re rude, unsanitary and non accommodating, something needs to be said.
Simona Bambina
Very convenient clean location for traveling. Friendly staff and good service just wish the meat would be restocked prior to running out so it doesn’t jeopardize order portions. I never know if i should choose between burrito or bowl. Definitely recommend trying the chipotle honey.
… moreJay Cloud
Usually this location does good but today I stopped in after work and I’m not sure who made the chicken today but it was flavorless and dry. The rice seemed like it was stale and the sour cream tasted a bit off. Very disappointed considering Chipotle is usually my go to.
… moreLorenzo Conte
I felt like they were counting the grains of rice that they were trying to put in my bowl, if I’m paying $17 for a bowl fill it up with rice Don’t give me half a scoop and call it good
… moreRoselyn
this chipotle is the only one that pisses me off everytime i go into it. the line is always a horrible mess, and it’s terribly unfriendly staff makes me normally drive passed this location and down to the one in middleburg heights
tonight’s experience was more just a group of younger employees more worried about a facetime call one of them was on, and the girl who served me came out from the bathroom, threw gloves on and started making my food, ignored the whole washing your hands before you come on the line.
Another kid on break sitting in the lobby on facetime hitting a dab pen, while talking one facetime about “not being on camera view where he was”
half of there soda was out, which resorted in me only being able to get water or lemonade or half syrup soda.
this chipotle needs better management clearly
… moretonight’s experience was more just a group of younger employees more worried about a facetime call one of them was on, and the girl who served me came out from the bathroom, threw gloves on and started making my food, ignored the whole washing your hands before you come on the line.
Another kid on break sitting in the lobby on facetime hitting a dab pen, while talking one facetime about “not being on camera view where he was”
half of there soda was out, which resorted in me only being able to get water or lemonade or half syrup soda.
this chipotle needs better management clearly
Joel Wise
I’ve been going to this chipotle for as long as I could remember , and recently it’s seems to be going down hill and down hill fast , the customer service has gotten worse (basically anywhere you go these days) the food has gotten worse , only reason I still decide to go this chipotle is due to the fact it’s close to my job , a few weeks ago I went into and got my normal order the order seemed to come to a total of like 15$ and some change , this has happened before , today I order the same thing and was only charged 12$ seems like something’s going here , not only is the pricing always different the one gentleman at this location just has horrible customer service skills , and I say this because he is normally the one to prepare my order and usually when he does I get half of the normal amount , several time I have gotten my order and it’s been made wrong , I feel like you have to scream at the works and write it down in big black bold letters so they comprehend what the customer wants , I wasn’t going to write a review in this place until I get back to the office and started eating my meal , and as I’m eating the chicken I notice it’s doesn’t taste how it normally does and also is very rubbery in my opinion
… moreRobert Herman
Delicious food, every time. Chipotle bowls, burriotes, nachos, amazing value for your dollar.
The only downside is traffic and parking. It’s an absolute disaster. So hard to get in and out of the parking lot due to intense traffic. And even if you manage it, the driveway has a huge dip, so you scratch the bumper if your car. Please add a rear entrance driveway!!
… moreThe only downside is traffic and parking. It’s an absolute disaster. So hard to get in and out of the parking lot due to intense traffic. And even if you manage it, the driveway has a huge dip, so you scratch the bumper if your car. Please add a rear entrance driveway!!
Ryan Hamrick
I ordered using the uber app and the photo attached is how my food ended up. It is not right I spend 15 dollars for a rice bowl and it is 1/3 of the way full. Uber responded saying due to this portion being from this chipotle I can’t get any money back. Do not waste your money and order online or through a delivery app.
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