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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 7215 W Lincoln Hwy, Frankfort, IL 60423
Phone: (815) 469-0837
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Donald Muhammad
Two weeks ago, I had the most horrible experience at this location. Being a regular customer, most of the employees know that I do not eat pork so most of my food is either the Steak Bagel or egg and cheese biscuit or mc griddle without the pork.
That morning, I decided to get a number 9…the steak and egg bagel. I leave with the food and unfortunately did not check the sandwich before eating thinking everything was fine.
Started eating the bagel, two bites and I immediately tasted that it was not steak but pork.
Returned to the location and after expressing my frustration, the manager on duty was not caring or showed no empathy to my concerns. She just exchanged the items for the correct food and nothing else. Even some of the employees began to laugh which left a bitter taste in my mouth.
Outside of the lack of concern, it also left my stomach upset due to the pork.
No empathy, no compassion no concern. Terrible.
… moreThat morning, I decided to get a number 9…the steak and egg bagel. I leave with the food and unfortunately did not check the sandwich before eating thinking everything was fine.
Started eating the bagel, two bites and I immediately tasted that it was not steak but pork.
Returned to the location and after expressing my frustration, the manager on duty was not caring or showed no empathy to my concerns. She just exchanged the items for the correct food and nothing else. Even some of the employees began to laugh which left a bitter taste in my mouth.
Outside of the lack of concern, it also left my stomach upset due to the pork.
No empathy, no compassion no concern. Terrible.
DS Raven
You ever have a crappy day and just want something quick…? Yah you expect McDonalds to be mediocre at best but there is no reason for yall to be this lazy and suck at such an easy job. Dude at the cash register took a long time to take our drive thru order and there was literally no one else in the drive thru. 2 cars were sitting waiting for their food in front but thats it. He also had a quite unfriendly attitude when we got to the window. You don’t need to like your job but at least try. I used to work at Panda in Oak Lawn and they would never let that fly. We got 2 McDouble meal deals. My burger had basically no mustard or ketchup and was super dry like it was old and partially burnt. My bfs had nothing on it but the cheese and meat that was also super dry and falling apart. No pickles, onions, or condiments. Uhm what??? Also asked for a sweet and sour but they gave us 2 honey mustard. If you’re out of something for whatever reason you should probably tell the customer or you’re just not listening idk but seriousley it isn’t rocket science. Seeing all the other bad reviews from this particular McDonalds is crazy. I’ve had way better experiences at other ones but this one is always a let down. Unfortunately it’s the only one this close by my house. There is almost always something wrong or missing or cold and gross. McDonalds…. do better.
… moremike kawa
Fries were cold. I was the first person to pull up. The other lane was empty. Then a car pulls up in the other lane, orders, and gets his food before me. I was just getting a big mac and fries. Drive through is a mess. Shut down a lane or pay attention who gets there 1st. I was close to driving off and wish i did.
… moreErica
I ordered through the mobile app. Received incorrect order initially, not sure if it went in incorrectly but it was wrong all the same. They attempted to rectify the situation but when I received the new meal the bacon/gunk was all slimy and even had some scrapings that look like it came from the grill , bread soggy and brown. Fries were also full of grease. Customer service was good but the food itself greatly lacked .
… moreSuavea Smooth
This place seems to be ran by kids. Service is slow, inside is always dirty and food always made wrong or poor quality. I would definitely pass thisp McDonald’s up for the next one.
… moreJason Dempsey
Had to wait a while for some strawberry pies, which was fine. Not only were they fresh…but they gave me 2 free cookies for the wait, which were also fresh.
… moreLola Brown
I love Mc Donald…but the Golden mess. I will never order again.
… moreDenis McGinty
Food is always ready fast and staff is very attentive and friendly.
… moreDJ Johnson
They mess up your order every time. Food is cold, long wait time, raw meat, bad service.
… morePatricia
I ordered a quarter pounder with cheese. It came with no toppings inside no pickle, no onion, no ketchup. And it looked like they wiped the grill with the bun. I was told if you order a quarter pounder with cheese it comes this way. I give this a Zero! I took 2 bites and gave it a toss. $$ wasted
… more