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Craving a burger restaurant near you? Well, the search is over at Carl’s Jr.®, where you can dig into your choice of mouthwatering, charbroiled burgers or chicken. Whether you’re in the mood for a big, juicy, crispy Hand-Breaded Chicken Sandwich, a classic bacon cheeseburger like our iconic Western Bacon Cheeseburger®, a charbroiled Third Pound 100% Angus beef burger, or even our revolutionary Beyond Famous Star® with Cheese with a Beyond Burger® plant-based patty, we know how to satisfy your hunger. Visit your nearest Carl’s Jr.® restaurant at 13335 W GRAND AVE, and Feed Your Happy.
Fast-food chain known for its variety of piled-high burgers & meal combos, plus shakes.
Hours
| Friday | 6 AM–12 AM |
| Saturday | 6 AM–12 AM |
| Sunday | 6 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | 6 AM–11 PM |
Address and Contact Information
Address: 13335 W Grand Ave, Surprise, AZ 85374
Phone: (623) 546-7177
Website: https://locations.carlsjr.com/az/surprise/13335-w-grand-ave
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Juicy Charbroiled Burgers in Surprise – Carl’s Jr. Locations
Visit your nearest Carl’s Jr.® restaurant at 13335 W GRAND AVE in Surprise, Arizona for charbroiled 100% Angus burgers or a Beyond Burger®.
Carl’s Jr. Locations in Surprise, Arizona
Carl’s Jr In Surprise, Arizona · 13290 N Prasada Pkwy. 13290 N Prasada Pkwy. Surprise , AZ 85388. US. Open Now – Closes at 11:00 PM. phone. (602) 603-0618.
Carl’s Jr. – Village At Prasada Surprise, AZ
Renowned for its chargrilled burgers, hand-breaded chicken tenders, and fresh ingredients, Carl’s Jr. delivers a distinct dining experience that emphasizes …
Reviews
Zam Reitz
Food was smashed into a small bag. Poppers, 2 zucchini, Fry, 3 burger, 3 -4piece chicken stars. All smashed in small bag. Zucchini was soggy, burger were nasty soggy look they were sitting in watery sauce. Called this location many times they never answered. Had soggy fry,and zucchini after they asked if I wanted it well done. Wet burger, and I asked for 2 burger no onion, I got 3 burger with onions. Burger were so nasty couldn’t eat them. We ate chicken stars , poppers, and a few zucchini that were cooked. Made my whole family sick!!!!!
Contact corporate but still no response!!!!!
This location use to be good,but now stay away unless you want to be sick, company doesn’t care!
Just read the other reviews that offer you a link to copy paste your review , nothing ever comes of it! Don’t was your time. They are just acting like they care!!!!! Really this company does not care to answer there phones and make it right! That’s NOT good customer services! I did leave a complaint to corporate no response!!! Just don’t go here!! There are other places to eat in the area that won’t make you sick and they care about there customers and food quality!!
… moreContact corporate but still no response!!!!!
This location use to be good,but now stay away unless you want to be sick, company doesn’t care!
Just read the other reviews that offer you a link to copy paste your review , nothing ever comes of it! Don’t was your time. They are just acting like they care!!!!! Really this company does not care to answer there phones and make it right! That’s NOT good customer services! I did leave a complaint to corporate no response!!! Just don’t go here!! There are other places to eat in the area that won’t make you sick and they care about there customers and food quality!!
Ward stanford
I’m usually not pleased with fast food, or the service, but I had a very good experience at the Carl”s Jr just off Grand Ave, by the Lowes store. Carls Jr has the only chicken sandwich I care to eat from fast food joints. It’s the Santa Fe Chicken sandwich. A grilled chicken slab, with cheese and a slab of green chili, not chopped, a slab. Lettuce and their Southwest sauce. It’s a good, moist chicken sandwich. Not dried out like most chicken sandwich patties. A good grilled chicken sandwich!
The Manager, Brenda, was really helpful and genuinely up beat, which is a nice change from the usual fast food joints, especially most fast food drive thru staff. She helped me at the beverage dispenser, and also with a question I had about the new grilled sour dough bread on the sandwich. It was honestly nice to interact with friendly staff at a fast food restaurant. Kudo’ to Brenda!
Most fast food places are not fast anymore, and very few seem to care about how their staff interact or treat their customers. Brenda, and this location was a genuinely nice experience.
Give this location a try. I bet you may have a better experience than most other places you’ve been.
… moreThe Manager, Brenda, was really helpful and genuinely up beat, which is a nice change from the usual fast food joints, especially most fast food drive thru staff. She helped me at the beverage dispenser, and also with a question I had about the new grilled sour dough bread on the sandwich. It was honestly nice to interact with friendly staff at a fast food restaurant. Kudo’ to Brenda!
Most fast food places are not fast anymore, and very few seem to care about how their staff interact or treat their customers. Brenda, and this location was a genuinely nice experience.
Give this location a try. I bet you may have a better experience than most other places you’ve been.
TheRealDL
Depending on what time of the day you visit, the food is good or ok. In the afternoon or evenings, the fries can be a bit undercooked, so I often opt for onion rings. The breakfast burgers are good (better as a double) and I like their breakfast tots with ketchup. The drive through is average for speed, the dine in area is usually clean. I haven’t used their restroom.
A long time ago, I was dining in with my family. I was open carrying (2A) and another family came in. Their kids made a scene about me and the parents complained to the staff. The staff told them it was my right to and they had no policy saying I couldn’t. They demanded I be asked to leave and when the staff refused, they threatened to leave. We finished our meal, thanked the manager, and never saw that family again.
… moreA long time ago, I was dining in with my family. I was open carrying (2A) and another family came in. Their kids made a scene about me and the parents complained to the staff. The staff told them it was my right to and they had no policy saying I couldn’t. They demanded I be asked to leave and when the staff refused, they threatened to leave. We finished our meal, thanked the manager, and never saw that family again.
Amber Guzman
I love this location! I order ahead on the app and my food is ready when I get there, not once have I had to wait. Staff is super friendly. They always get my customizations right the first time. And I’m not a big breakfast person so I’m happy I can order lunch anytime.
… moreaw043258
My daughter and I went in today to grab some lunch. Rhonda took our order. She was very nice. Rhonda also checked in on us later after bringing our meal to make sure everything tasted good. We got our meal quickly. Everything tasted good and fresh. We had a great experience.
… moreJordan Meissinger
Okay, I’m about to give one HELLUVA review for this place because I’m in my feels about it, and this location deserves the love.
I had Carl’s Jr a couple times when I was a kid, nothing very memorable aside from the star shaped nuggets. In 2019 I had essentially sworn off Carl’s Jr indefinitely. My husband and I were roadtripping to California, and stopped at a Carls Jr that was located inside of a gas station (I think you know where this is headed) I believe just near the border, later at night maybe around 10:00. There were others eating in the restaurant and we each ordered a cheeseburger, not sure which, doesn’t really matter. We got MAYBE a couple miles down the road and had to pull over and we both opened up our doors in a vacant lot to upchuck the entire meal. There was something REALLY funky about the meat to begin with, it just didn’t quite smell or taste right but we were starving and downed it anyway and clearly something was wrong because neither of our stomachs were about to tolerate it. I have a sensitive stomach but my husband’s got an iron stomach, I swear. So I know if something affects him, it isn’t to be trifled with.
ANYWAY. The experience was so awful we swore it off forever and there were a few occasions we saw billboards where the food looked and sounded good but we said yeah, NOPE, not with this CJPTSD (carls jr ptsd) Recently this location opened up and a friend of ours had been insisting we give it a shot saying it’s really good. One night we decided to throw caution to the wind and say F it, got out the pepto and prayed for the best.
WHEN I TELL YOU THIS IS THE BEST BURGER I HAVE HAD IN SOOOOO LONG, including restaurants like cold beer & cheeseburger, Red Robin etc. Oh. My. Heavens. Life changing kind of good! My husband got/gets the Diablo double, and I got/get the guacamole bacon burger double add jalapeños. Since we got that burger we’ve been back 5 times now, just because first it was so damn good but also because we couldn’t fully trust it. Sure enough, it’s just THAT good every single time. All of the ingredients are always perfectly fresh/hot, seasoned, the bacon is a good thickness and crispy, the jalapeños I swear are grilled or seasoned, something- they’re just better than average jarred jalapeños. The guacamole was what I was most skeptical about- fast food guac is usually horrific and has a bad rep for a reason. Theirs is SO GOOD, it actually tastes fresh and like real guac. The burger meat itself is a good charbroil flavor. My husband gets the diablo and says the jalapeño poppers are really good- the combo of that, the pepper jack cheese, and sauce is incredible. If you like spicy you’ll love that, if you like a hint of spice and guac you’d love mine. Not to mention while it is sort of pricey you 100% get your moneys worth. These things are MASSIVE. We call them the mondo burgers lol, if you’ve seen the movie good burger. Unless you’re a special individual that can unhinge your jaw, this is going to take effort, and it can get messy but who cares. I just can’t express enough how in love we are. OH! And I get the waffle fries with mine and they are obviously made fresh. F R E S H fresh. Every single time they are PIPING hot straight out of the fryer- you can’t even munch on them on the way home they’re so hot.
I am just so insanely impressed, and I’m telling you, if you are on the fence about trying them I get the hesitation with the price but DO IT. We’ve been here 6 times now, their food is fantastic and above all consistent. It’s so worth it, you’ll love it, guaranteed! Needless to say, we’ll be back… again and again.
** NOTE FOR THE CREW:
Never change, for the love of God whatever you’re doing keep doing that.
… moreI had Carl’s Jr a couple times when I was a kid, nothing very memorable aside from the star shaped nuggets. In 2019 I had essentially sworn off Carl’s Jr indefinitely. My husband and I were roadtripping to California, and stopped at a Carls Jr that was located inside of a gas station (I think you know where this is headed) I believe just near the border, later at night maybe around 10:00. There were others eating in the restaurant and we each ordered a cheeseburger, not sure which, doesn’t really matter. We got MAYBE a couple miles down the road and had to pull over and we both opened up our doors in a vacant lot to upchuck the entire meal. There was something REALLY funky about the meat to begin with, it just didn’t quite smell or taste right but we were starving and downed it anyway and clearly something was wrong because neither of our stomachs were about to tolerate it. I have a sensitive stomach but my husband’s got an iron stomach, I swear. So I know if something affects him, it isn’t to be trifled with.
ANYWAY. The experience was so awful we swore it off forever and there were a few occasions we saw billboards where the food looked and sounded good but we said yeah, NOPE, not with this CJPTSD (carls jr ptsd) Recently this location opened up and a friend of ours had been insisting we give it a shot saying it’s really good. One night we decided to throw caution to the wind and say F it, got out the pepto and prayed for the best.
WHEN I TELL YOU THIS IS THE BEST BURGER I HAVE HAD IN SOOOOO LONG, including restaurants like cold beer & cheeseburger, Red Robin etc. Oh. My. Heavens. Life changing kind of good! My husband got/gets the Diablo double, and I got/get the guacamole bacon burger double add jalapeños. Since we got that burger we’ve been back 5 times now, just because first it was so damn good but also because we couldn’t fully trust it. Sure enough, it’s just THAT good every single time. All of the ingredients are always perfectly fresh/hot, seasoned, the bacon is a good thickness and crispy, the jalapeños I swear are grilled or seasoned, something- they’re just better than average jarred jalapeños. The guacamole was what I was most skeptical about- fast food guac is usually horrific and has a bad rep for a reason. Theirs is SO GOOD, it actually tastes fresh and like real guac. The burger meat itself is a good charbroil flavor. My husband gets the diablo and says the jalapeño poppers are really good- the combo of that, the pepper jack cheese, and sauce is incredible. If you like spicy you’ll love that, if you like a hint of spice and guac you’d love mine. Not to mention while it is sort of pricey you 100% get your moneys worth. These things are MASSIVE. We call them the mondo burgers lol, if you’ve seen the movie good burger. Unless you’re a special individual that can unhinge your jaw, this is going to take effort, and it can get messy but who cares. I just can’t express enough how in love we are. OH! And I get the waffle fries with mine and they are obviously made fresh. F R E S H fresh. Every single time they are PIPING hot straight out of the fryer- you can’t even munch on them on the way home they’re so hot.
I am just so insanely impressed, and I’m telling you, if you are on the fence about trying them I get the hesitation with the price but DO IT. We’ve been here 6 times now, their food is fantastic and above all consistent. It’s so worth it, you’ll love it, guaranteed! Needless to say, we’ll be back… again and again.
** NOTE FOR THE CREW:
Never change, for the love of God whatever you’re doing keep doing that.
Michael Stevens
Went through the drive through and had to go in because I forgot to order something. Their was only 2 people in their but I would have never known since our food came out fast and fresh. They were helping customers with a smile as well
… moreMichael Campbell
This was the first time that I visited this location. Rhonda was cordial and very polite. No attitude whatsoever like so many other fast food restaurants. She actually brought me my food! That never happens at 99.9% of all fast food restaurants. Thank you Rhonda.
… moreMomma Lee
Rhonda was the cashier who helped us in the Drive-Thru. She was very Friendly & Polite! She delivered our order Fast & Efficiently! Our food was Very good.
… moreJayson McWilliams
Never had a bad experience at this location. Went in today and screwed up my order a few times and Ryan was super patient with me and very friendly. He was always multitasking like a pro, great worker. So it was another A+ visit and I will continue to go to this location to get my western bacon cheeseburger fix lol.
… more