

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 35900 Center Ridge Rd, North Ridgeville, OH 44039
Phone: (440) 353-0505
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
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Reviews
First of all, the ordering was fine. I ordered through the kiosk and paid at the counter since I had cash. The problems only started when I had to wait 20 MINUTES just to pay for my order… The young lady behind the register whose name is Lovely, was amazing and I would give her 5 stars anytime. Sadly, that’s all I can give that is 5 stars. While I was waiting to pay, a lot of people were waiting for their orders and many people were complaining that their orders were wrongly made, not fresh, or not even what they ordered!!! The manager whose name is Chad, helped get everyone’s orders back on track and also get the orders out fresh, quick, and corrected. Finally, when I got to pay for my order, my order didn’t even track on the tracking display above and I had no clue if it was even being worked on. I had to wait another 15 MINUTES for my food to come out. At least the food came out decently hot and the fries and cookies were fresh. I’d give the cookies 4 stars and the fries 3 stars. Probably won’t be coming back here anytime soon until they fix these issues. 1 Star.
My original review was from 5 years ago.
Today’s review is dated Sept 14, 2024
There are literally ONLY two people that deserve recognition for a job well done! Before I even start this review, I want to commend the young lady behind the register her name is Lovely.
She literally ran her butt off and smiled at everyone at all times. She had a positive attitude through all the issues that arose while we stood in line for 25+ minutes waiting for our food.
I watched one lady get her order wrong 3x The thing was lovely was not the person who was putting the order in The lady in the green shirt who was referred to as a manager was the one putting the order in wrong because she was so frustrated with all of what was going on she couldn’t concentrate on what the person who was placing the order was saying.
The customer was so upset the food back I watched it three times.
At the third time that is when I saw this young man jump in and take care of the situation I found out later his name is Chad and from that point this young man stepped up and took care of everything that was wrong and quickly.
I am not sure if he is a manager or a manager in training but he did a wonderful job getting everyone else’s mistakes corrected, and back on track.
The lady with a green shirt on who made all the mistakes for the lady who just wanted McDoubles with ketchup only three times never apologized to the lady at least I never heard it.
My husband’s meal was sent out to people outside, some random stranger who works at another McDonald’s in Avon Ohio which is the McDonald’s I prefer because that one is amazing and they have less people and I never have a problem there… She ran out and told the kid give me that bag that’s for a guy inside… I was given the wrong iced coffee and had to wait because they ran out of iced coffee.
Just not the best experience for us, but having to wait 25 minutes for our food we were able to see a half a dozen or more people also had issues with their food and the guy that had the door dash order had to wait over 40 minutes for his food.
I was kind of fun actually everyone was standing around complaining to each other and showing each other what everybody’s order was and how wrong it was.
One guy stood here and said they gave me a Filet-O-Fish sandwich and I ordered the $5 meal deal and instead of chicken nuggets they gave me mac sauce in a cup….
When he did come inside Chad took care of him quickly and I saw Lovely great him with a smile.
Best thing about our meal was we ordered the 13 chocolate chip cookies made fresh and they were delicious.
I know your probably saying…”McDonald’s is just McDonald’s…they are all the same.
But that is not true!
We live literally 3 minutes away from the McDonald’s in our town, and we drive 15 minutes to get to this one…. Why??? Because we like fresh food, and food made right the first time.
The cashier at the drive through “Fran” always has a happy greeting for us when we go in the morning s.
Good food, great service and we’ll… Its worth the trip. Best yogurt parfaits!!!