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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your Knoxville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 2082 Town Center Blvd, Knoxville, TN 37922
Phone: (865) 670-7604
Website: https://www.chick-fil-a.com/locations/tn/northshore-town-center?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Reviews
Jess Payne
I mean…we all already know Chick-fil-a is awesome right? Its why there’s always a line at every location I’ve ever seen! Their customer service is 2nd to none in the fast food industry, their methods in efficiency for dealing with high volume drive thru times is innovative genius, and their food is ALWAYS hot fresh & delicious.
This particular location was so clean and loved the area of town (not every day you see multiple Porsches driving around the same parking lot). Ordered a kids meal with ice cream and a nugget meal. Not a single sauce or item missing or wrong. The only reason I gave 4 stars is because my 4 year old was so excited for the ice cream as a treat…and we were informed that the ice cream machine was broken. 🙁 She was so sad!
Things happen and it was a good practice lesson for her in how to handle disappointment or things not going our way. We will definitely be back!
… moreThis particular location was so clean and loved the area of town (not every day you see multiple Porsches driving around the same parking lot). Ordered a kids meal with ice cream and a nugget meal. Not a single sauce or item missing or wrong. The only reason I gave 4 stars is because my 4 year old was so excited for the ice cream as a treat…and we were informed that the ice cream machine was broken. 🙁 She was so sad!
Things happen and it was a good practice lesson for her in how to handle disappointment or things not going our way. We will definitely be back!
Michael K
This is the only Chick-fil-et that for me anyways consistently messes up the orders. I knew my bag didnt weigh enough but didnt check it that’s my own fault. I dont get chickfilet that much but the other ones here in Knoxville have never ever messed up. This one its a lot. The food is good though if you get everything you order. Would be nice to get something extra when they mess up but its always missing something You guys have a brand that has a reputation of being supurb to McDonald’s and the rest. This location is the exception and tarnishes the entire chain.
… moreTim Patru
Pulled up exhausted, sweaty, with three wild kids in tow. The manager David—in his bowtie—saw us coming, opened the door, and ushered us in with a big smile. Even gave us toys for the kids. The place was spotless, and nobody batted an eye when the kids stormed through the restaurant to the play area.
The whole team just has this vibe like they actually care about their jobs and about you. You just don’t see that anymore, even at fancy restaurants. Food was hot and perfect as always, but the friendly, no-drama service really stood out. Made a rough afternoon feel a lot better.
This location gets it right. Definitely coming back.
… moreThe whole team just has this vibe like they actually care about their jobs and about you. You just don’t see that anymore, even at fancy restaurants. Food was hot and perfect as always, but the friendly, no-drama service really stood out. Made a rough afternoon feel a lot better.
This location gets it right. Definitely coming back.
Ada B
We did not have a good experience at this chickfilla. Firstly, there was lots of traffic and only one lane. Secondly, the lady who touched my money also touched my ice cream cone, which was stale. The fries are stale and overcooked, but everything else was fine. The lady doing my apple pay, her machine wouldn’t reach to my car so she had to take my phone into the restaurant. All in all I am very disappointed.
… moreSeason W
Super friendly and helpful staff inside. I was greeted immediately and while I was going to dine in I had to change and go Togo, the 2 minutes I was waiting for our amazing Peppermint milkshakes, I had 3 different employees ask if I needed anything. I got extra boxes to share the 30 count nuggets with my kiddos alas well. Very nice location and nice people.
… moreRyan Malone
Offering incomplete in-app credit for a missed item and requiring my physical return to a location I do not frequent for an actual refund is not the chick-fil-a I used to know.
I ended up going out of my way to return to this location as requested by the manager and did receive a refund. So I guess it is “right” now.
It just wasn’t the Chick-fil-a experience I feel like I remember. No offer to remake or replace the missed item nor any other offer to make good. I don’t want to have to ask. Kind of mediocre all around.
It cannot be my problem that the system you’re using doesn’t correctly provide credit for missed or incorrect items ordered through your own app. Yet, here we are. Hope that feels fair to whoever reads this at this location and knows what happened.
… moreI ended up going out of my way to return to this location as requested by the manager and did receive a refund. So I guess it is “right” now.
It just wasn’t the Chick-fil-a experience I feel like I remember. No offer to remake or replace the missed item nor any other offer to make good. I don’t want to have to ask. Kind of mediocre all around.
It cannot be my problem that the system you’re using doesn’t correctly provide credit for missed or incorrect items ordered through your own app. Yet, here we are. Hope that feels fair to whoever reads this at this location and knows what happened.
Tina Witczak
I have been eating Chick fil a for many years and have never been as disappointed as I was today. Grilled chicken breakfast bowl was not up to Chick fil a normal standards. Hashbrowns were nowhere near crisp, tasted like old oil, and had to eat them with a spoon. Grilled chicken was mushy and I was just not impressed. I don’t mind spending almost $10 for breakfast if it is worth it. Today was just not worth it.
… moreTrey Blancher
Just drive through, service was excellent, as to be expected.
Chick-fil-A food is overrated in my opinion, but that’s just personal taste. And it always seems I only want it on Sundays, when they’re not open.
… moreChick-fil-A food is overrated in my opinion, but that’s just personal taste. And it always seems I only want it on Sundays, when they’re not open.
BWK
I usually eat in so my drive thru experience is limited, but I will say that this place is consistently clean with friendly staff and perfectly satisfactory food. If anything is ever not to your satisfaction just ask and they will fix it for you as the people at the counter are very kind and helpful. My favorite thing to eat here is the Cobb salad with a grilled breast of chicken.
… moreMaria Crowe
I’m happy with food and service but playground is very dirty. Also, women’s restroom has incredibly hot water coming out of faucet. It feels cool one second and then extremely hot the next. I couldn’t get my toddler’s hands washed. He said it hurt him.
… more