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Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2980 Fort Worth Hwy, Hudson Oaks, TX 76087
Phone: (817) 599-9099
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Fast Food in Hudson Oaks, TX at 2980 Fort Worth Highway
McDonald’s | Hudson Oaks TX – Facebook
MCDONALD’S HUDSON OAKS | Restaurants/Clubs – Parker County
Reviews
I received a reply from the supposed “owner” telling me to contact the “McDelivery Service.” This is completely unacceptable and dismissive, especially given that my complaint was about food safety, not just delivery issues. Missing items in sealed bags, cold and hours-old food, and unsafe burgers are the responsibility of the restaurant, not DoorDash.
DoorDash has already credited me for the entire order, but I was not seeking compensation. I was seeking accountability. I have now filed formal reports with:
• McDonald’s Corporate (case opened)
• Parker County Health Department (inspection requested)
• The franchise contact listed through the Parker County Chamber
This goes far beyond poor customer service. The condition of the food being prepared at this location is a health and safety concern, and I will continue escalating until I am confident corrective action has been taken.
Until then: DO NOT EAT at this McDonald’s.
Both Willow Park and Weatherford locations are only a ten-minute drive away and are far safer options.
I’m genuinely disappointed to write this, because the Hudson Oaks McDonald’s used to be one of the best in our area. Over the past year, however, the quality and consistency have declined so dramatically that it’s become completely unreliable. We are a household with a disabled veteran and limited mobility, so we often order through DoorDash. Unfortunately, this location now gets the order wrong two out of three times, and the past two orders were essentially inedible.
We live barely a mile and a half away, so travel time is not the issue. Food has arrived with cold, seemingly day old frozen fries, burgers that tasted old, and this most recent order was missing multiple items despite the bags being sealed. No straws, no napkins, no sauces, missing two fries, missing McFlurry—yet the printed ticket in the bag clearly listed everything we ordered.
This is not a DoorDash problem. This is a store operations problem.
Hudson Oaks is growing quickly, and this location needs to raise its standards to match the community it serves. At this point, Willow Park’s McDonald’s is consistently far better, and even Burger King provides more reliable, edible food. Sadly, after years of being loyal customers, we won’t be ordering from the Hudson Oaks McDonald’s again until there is a significant improvement in quality and accuracy.
Buyer beware, what used to be dependable has become frustratingly inconsistent.
The first window I received my receipt and then pulled up to the second window where my food was ready. Then drove home, decided not to
eat it in the car. The cheeseburger was still hot. I don’t care what anybody says, you really can’t get a bad hamburger at McDonald’s. They know what they are doing.
Now, here’s the most important part about my visit to any mcdonald’s, the fries. For some reason, today you never get the full amount of french fries with the order. Whether you were getting a small, medium, or large it is hit or miss. As you can see in the picture, the fries were full. That is the mark of a good McDonald’s. Great job on that, team. Not sure if it is just that one person with a heavy hand or that the managers are training their people right. But, if you’re reading this, keep it up
Although the girl taking my order over the speaker was very friendly, the reason that I gave the service a rating of 4 is that when I received my food it was from what it look like to be one of the managers. She wasn’t rude, but when she handed me my food she was having a conversation with somebody in the background. It would do all managers in today’s McDonald’s establishments to watch any commercial from the 80s, where the McDonald’s worker always ends the food over with a smile. It’s not difficult to give somebody a full attention for a couple of seconds, but it’s just as easy not to.
With that being said, I was very satisfied with my experience. I will be back at this McDonald’s
Like most McDonald’s, they have 4 electronic order kiosks where customers can ring themselves up, but if you’d prefer to have your order taken in person then the staff are happy to help. On this particular order I was helped by a very friendly woman who’s name I unfortunately didn’t get, but who went above and beyond to ensure I had a positive experience.