Arby’s

  4.0 – 1,331 reviews   • Fast food restaurant

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Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Arby's 32608

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Arby’s restaurants in Gainesville, FL feature roasted beef, turkey, and premium Angus beef sandwiches sliced daily. Try our convenient drive thru.

1405 SW 13TH ST, Gainesville, FL – Arby’s

Visit your nearby Arby’s at 1405 SW 13TH ST. We offer delicious roast beef, turkey, and premium Angus beef sandwiches, all sliced fresh every day.

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Reviews

D Baylor
Food was decent for the most part and could have been fresher. The fries were old and the tenders seemed to have been cooked awhile ago and just sitting under warmer. Almost dried them out. Stopped for lunch but will bypass next in area
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Sarah
We placed a mobile pickup order through the app and grabbed it from the pickup shelf. After getting to the car, we noticed the two cups of cheddar cheese sauce we paid extra for were missing. We went back inside and politely asked for the cheese cups.

Instead of resolving it, the employees began yelling at us, insisting the cheese was “on the sandwich,” despite the order clearly specifying cups of cheese sauce on the side. The interaction was aggressive and uncomfortable, to the point that other customers were visibly watching in shock. The behavior was hostile, unprofessional, and completely unwarranted.

Because of how aggressively we were treated, we left without the cheese. At that point, we no longer felt comfortable returning to the counter. We’ve had minor issues at other Arby’s locations in this city, which is why we tried this one — and this was by far the worst experience yet. We do not feel safe or comfortable returning to this location, and honestly, there just aren’t any good locations in this area.

The food quality only made things worse. One of the two sandwiches was so poorly assembled:

– The box was crushed
– A large piece of meat was completely loose in the bottom of the box
– The presentation was sloppy and unappetizing

Even with a BOGO promotion, the total was just under $30. At that price, basic professionalism and properly assembled food should be expected. Instead, we were met with hostility and poor quality control.

This experience has genuinely changed how I view Arby’s. I would strongly caution others before ordering from this location.
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Rosey Simeone
Upon our arrival, we were promptly greeted, which was satisfactory. However, as I proceeded, I observed two employees exhibiting significant coughing as they approached their vehicle. Subsequently, at the service window, the individual processing my payment and delivering the order was also coughing. This raised immediate concerns regarding the potential for contamination of my food by other employees involved in preparation. I had already observed three such instances within a five-minute period.

Furthermore, there was a noticeable absence of customary pleasantries such as “thank you,” “Merry Christmas,” or “have a good day.” The employee appeared to be in a state of discomfort, which can negatively impact customer experience and willingness to return.

It is imperative to adhere to occupational safety and health regulations, particularly in the food service industry, which mandate that sick employees be sent home to prevent the spread of illness to customers. The presence of employees with respiratory symptoms while handling food is a serious health concern.

Consequently, it will be a considerable period before I consider patronizing this establishment again, and certainly not during the winter months.
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Jackie Stephenson
Food arrived before I could fix my drink. The lady that took our order was kind and considerate. The restaurant is fairly clean. The food tastes great
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Tim
YES – 5 STARS FOR ARBY’S. I didn’t expect to or plan to write this review. But the guys who served me are so friendly and personable that I didn’t feel right not giving a review. Went here to get roast beef sandwiches and curly fries for the fam when staying at the hotel eleo – great place. I was greeted and the fellas working that day were friendly and helpful. Food is always what you expect. Gotta love the arby’s sauce. The dining room seemed clean even though I took it to go. Didn’t check the bathrooms but the place was accessible and had ample parking. If looking for fast food in this area – try this arby’s.
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matthew szilagyi
Stopped by while visiting town, saw the Big Hat sign and wanted a picture. Employees came out and wanted to know if I wanted the lights turned on for the photo. Great employees, super kind. 100% would come back.
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Shaquana Davis
Went through the drive thru maybe 15 to 20 min before them closing customer service was great and they gave fresh fries but when I got home m BF took a bite out his sandwich and it was raw I mean are you serious do you all not check the meat before taking off that is just pure unacceptable and we would never and I do mean never order from them again that will be the last time whoever was on the grill definitely need to be re trained and educated on the effects of raw undercooked war meat im am so disgusted
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Jack Lloyd
Food is fine, but the young woman working the front counter Sunday, November 23rd had the worst attitude and personality. I mean just STANK!! ZERO MANNERS!!!! She has no business dealing with the public. RUDE RUDE RUDE.
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Location Details
The portions at this Arby’s are a lot less than another one we have visited in Gainesville. The parking is dangerous next to the checkout, a better design should be implemented. They didn’t give me everything I ordered so I went inside to pick up the missing item. Over stock of turned over tables and chairs in the dining area us yuck when you can see the degradation of the table legs and the caked in dirt on the base of the chair legs thst were turned over. That type of cleaning work is not something you can’t ask the average employees to do either. I needed something to fill my stomach while out donating clothing to 2 less fortunate people. I told my wife after eating the food that it did fill me up so I could continue on without faulting, however, the satisfaction that a meal with love gives versus the fast food, is greatly comparable. The Arby’s brand as well as most fast food chains seem to have forgotten that the soul needs to be nourished as well. Lately, since the 2020 Covid quarentine, I can tell the depth food has and I hope that can be restored in the foods that are sold to consumers. Before my wife, I had a much lower standard for quality. Now, there are specific counterparts that every meal should contain. This meal was missing one of the main ingredients, Love. Sounds cheesy, but foodies know the difference.

Oh and the jalapeno poppers large looks silly in the cup half full.

Recap:
·Needs store and parking remodel
·Food needs more care/love from main location to distributors
·Food needs proper packaging
·Inside dining area needs to have the extra tables and chairs removed

~Rei Gunn
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Christel Cashion
Wonderful customer service, Fresh & delicious food, my son & I loved all the food and drinks there. Worth every penny, potato cakes are the best!!!!
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