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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2815 Business Center Dr, Pearland, TX 77584
Phone: (713) 436-9095
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McDonald’s, 2607 518 Road W M, # 3572, Pearland, TX 77584, US
Get more information for McDonald’s in Pearland, TX. See reviews, map, get the address, and find directions.
Reviews
SSS888
I writing this for one person. I have came here before and i didn’t enjoy much. Today i took a chance and came here again and it was a complete turnaround! The food was so delectable, everything was made to perfection and it was all because of Joel. He was so kind to us and his service was so fast. He made everything so well. You barely see people like Joel anywhere else. Please take notice of this man!
… moreA. Johnson
It doesn’t seems like providing “customer service” was apart of Maryori’s training. It’s bad enough that EVERYTIME my family visits this location the wait is extremely long and the drive thru line is constantly wrapped around the building. One of the things that I enjoy getting from McDonald’s in this Texas heat is a hot fudge sundae. Definitely a common thing that I order…today during my visit I order just that. When I given my sundae I noticed that my cup was only half way full. When I brought it to Maryori’s attention she said we no longer fill the cup up this is how we’ve been told to serve it. What a rip off!!! It’s like ordering a medium fry and now they only give you half the amount in the fry container.
What’s the purpose of even putting the lid on it at this point. If they’re looking to cut cost don’t give the lid it’s pointless the cup is only have full. I thought the purpose of the lid was to “catch” ice cream rim up to prevent a mess and/or melting over. Normally when ordering a sundae it comes full (I literally just ordered one from this exact location last week via the drive thru and received a full cup). Even looking at the sundae picture on the menu it shows a fuller cup. It usually come at lease to the cup rim. Ultimately, if this is now the policy I’ve been made an aware and now have a decision to make if I will continue to order this item. However, I also feel like Maryori could have done a better job in her customer service. A simple “I’ll go ahead and fill it up this time however please keep in mind for your next visit the way that it was present is the new normal” but that wasn’t the case. I even said to her “I just purchased one days ago at this location and was given the normal amount…are you able to go ahead and fill it up this visit and I’ll keep in mind the smaller amount going forward” and she said “no the amount you got is correct.”
Keep in mind as I mentioned this location is ALWAYS crowded business is booming what would it have hurt for her to provide a customer service and fill the cup up this visit.
… moreWhat’s the purpose of even putting the lid on it at this point. If they’re looking to cut cost don’t give the lid it’s pointless the cup is only have full. I thought the purpose of the lid was to “catch” ice cream rim up to prevent a mess and/or melting over. Normally when ordering a sundae it comes full (I literally just ordered one from this exact location last week via the drive thru and received a full cup). Even looking at the sundae picture on the menu it shows a fuller cup. It usually come at lease to the cup rim. Ultimately, if this is now the policy I’ve been made an aware and now have a decision to make if I will continue to order this item. However, I also feel like Maryori could have done a better job in her customer service. A simple “I’ll go ahead and fill it up this time however please keep in mind for your next visit the way that it was present is the new normal” but that wasn’t the case. I even said to her “I just purchased one days ago at this location and was given the normal amount…are you able to go ahead and fill it up this visit and I’ll keep in mind the smaller amount going forward” and she said “no the amount you got is correct.”
Keep in mind as I mentioned this location is ALWAYS crowded business is booming what would it have hurt for her to provide a customer service and fill the cup up this visit.
S P
25 minutes waiting outside for my food call the store to let them know I was still waiting everyone else got there food but not us horrible service at least let people know and then they bring the wrong order and I am still waiting here OMG I always wait but come on people
… moreJonathan C
I put my order down for curbside at 7:08 arriving to McDonald’s at 7:15. I see a car that got there at the same time as me leave after 2 minutes.
I then wait 35 minutes just for nobody to give me my food. I then go inside to see if my food is done and it’s been done since 7:17 while a guy was giving me my food to here were four people horse playing on there phones not doing a damn thing.
… moreI then wait 35 minutes just for nobody to give me my food. I then go inside to see if my food is done and it’s been done since 7:17 while a guy was giving me my food to here were four people horse playing on there phones not doing a damn thing.
V J
Order a hot and spicy meal this is what I got!!! Bring it back they say OK. It took me 30 minutes to get there and the lady that was in the drive-through on 8/26/25 at 1:30 PM was rude!!! I’m not bringing it back so you can add a little special greeting in it no thank you
… moreTaRosalyn Reed
So I’m leaving this review because the cashier was new when I went in to order my food. I order an ice cream cone and a small fry. My total was 2.05 because I used my app. I initially handed the cashier a 20 because I had 2 in my hand and not the 5 cents then I realized I had some change in my pouch. I ask for the 20 back and told him to just give me .20 cents back. Because I gave him $2.25, he said he had to get his manager because he had rung me up and put the 20 in . The manager came and told him to give me .20 cents. she preceded to tell him be careful because he could have given me change back to make his draw short. If she felt that way she should have canceled the transaction all together and let me give the 2.25 , then she told him to keep the receipt but she held it in her hands instead of putting it in the drawer.the change instead of her holding on the receipt. if she thought I was trying in any way to be untrustworthy. It seems she felt I had a motive but I did not . But I’m thinking she might. Today is 12/16 at 5:04 pm. I hope it works out for the new guy!!!!
… moreMike Garcia
Pleasantly surprised at how quick of service we had, the line to the drive thru was wrapped around and into the street…
When we got our food, the fries were hot amd fresh, as well as the chicken nuggets. I did think my big Mac was a bit cold, but honestly speaking, I wouldn’t complain bc of how quick and friendly service was.
… moreWhen we got our food, the fries were hot amd fresh, as well as the chicken nuggets. I did think my big Mac was a bit cold, but honestly speaking, I wouldn’t complain bc of how quick and friendly service was.
Amry Rivera
I waited for over 20 minutes for my curbside order at this location. It was during the lunch rush, which is fine, but I felt something was up so I called the store. After giving them my order number and name and telling them how long I have waited, they CANCELED my order. I saw it on the app when it happened. I tried to ask why that happened but the manager on the phone was gaslighting me, telling me I was mistaken, even though the app literally updated right before my eyes. They canceled the order to save face and that’s really messed up. Avoiding this store in the future, honestly.
… moreJuggernaut Quintessential
Waited 45 minutes on pick up spot for mobile order just to get my order with missing items and some attitude from their unprofessional manager. Also the employees here are lazy and didn’t even bother to use the spindle machine for my Oreo McFlurry. Instead, they just sprinkled a tiny amount of toppings on top and handed it over without properly mixing anything. It was basically plain soft serve with barely any mix-ins. Completely lazy and unacceptable—if I’m paying full price, I expect it to be made correctly, not rushed through with zero effort. Definitely not coming back to this location.
… moreJoJo White
terrible crew with horrible work ethic. they only gave me half my order and i had to go through the drive thru THREE times for them to give it to me, AND they left out the pumpkin pies i ordered. when i called the store, the manager said there’s nothing they can do. they act like its their first day of school in there. poor communication, bad attitudes, they’re all confused, and dont know how to use a register or card reader. most unprofessional location ive ever been to. you’re better off just going into the HEB next door and cooking your own food. and the food was cold too
… more