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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 920 Knight’s Way, Harker Heights, TX 76548
Phone: (254) 698-1741
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Lin
I’m disappointed with this McDonald’s location. The drive-thru menu screen has been broken for almost a year, and it really brings down the experience — especially for being in such a good, well-maintained neighborhood. Customers shouldn’t have to guess what they’re ordering or deal with a menu that looks neglected.
This location needs to address this issue as soon as possible. A working menu board is basic customer service, and it’s long overdue for a fix.
… moreThis location needs to address this issue as soon as possible. A working menu board is basic customer service, and it’s long overdue for a fix.
Jeff Smith
Absolutely terrible food. They don’t cook anything fresh. They take a tremendously long time and give you old, stale, cold food. Probably the worst run McDonalds I have ever seen. Trash everywhere, inside is disgusting and very unsanitary. Drive through ordering screens have been busted for months if not years. I try to give them a chance every now and then, but this is probably the 4th or 5th time I’ve received cold, stale food from here. Never again… They need to go out of business.
… moreHeather Casanova
DO NOT recommend stopping at this location on your way to work or school. Every time I order, I pre-order on the app to pick up in the drive-thru. I pulled up with only 6 cars ahead of me this morning, and I still sat in the drive-thru for 30 minutes! This is the 3rd time Ive experienced this kind of wait in their drive-thru in the morning.. which is absolutely ridiculous when Im only ordering a biscuit and a coke. Either they need a better team, or better training.
… moreModern Caveman Self Reliance
Over ten minutes with no line to get cold fries and a drink. Fries were old and gross. They had plenty of fresh fries, but gave me the old nasty ones. This area fast food in general has been going down hill for a while.
… moreJustKuromi
Im pretty sure the workers know me from how much I come here, but I love McDonald’s, I always have. Their food is so good when you’re a broke college student. All the workers here are nice, young teenagers n all. I do feel bad for sometimes, because in big rushes there aren’t alot of employees there. And there have been times where I’ve walked in and the manager/higher up is yelling at these kids. That shouldn’t be happening in a work place at ALL. But I’m thankful that the workers here always bring my food to me with a smile, even if the workplace is hostile sometimes. They deserve the 5 stars.
… moreBil Dally
My main issue is that the drive thru menu is damaged in such a way that you should put a trypophobia warning on this location to save us the trauma. Kinda lost my appetite ♀️. Other than that, the second star I removed is because we’re almost always missing something from the order. Ordered it, paid for it, didn’t receive it. Food’s good though I guess.
… moreCorey
The service was slow and toxic from a outside perspective upon dining in.
The playground is closed, no soap in the bathrooms!, just an overall negative feeling dining in here. There is nothing in this location worth going to experience. Save yourselves the headache and kids yelling at you for the play ground not being open. very disappointing.
… moreThe playground is closed, no soap in the bathrooms!, just an overall negative feeling dining in here. There is nothing in this location worth going to experience. Save yourselves the headache and kids yelling at you for the play ground not being open. very disappointing.
Dymond Lee
Worst McDonald’s experience I’ve ever witnessed. the workers are too busy chitchatting in the back while the lobby is full packed like sardines. No one has a smile on their face. They do not welcome anyone in the store. They look like they do not wanna be there the whole afternoon shift needs to be fired …cannot believe for this location to be in Harker Heights that it is so slow and very unprofessional as it is no one realizes this is this is the way fast food is handled. I thought fast food was supposed to be fast Slow food this is a disgrace to the Harker Heights area and I feel as if if you don’t want to smile at customers are welcome customers you should not be working here. This is McDonald’s. We love to see you. Smile is the slogan no one here is happy to work It’s ridiculous
… moremarianne sellers
I ordered a large vanilla iced coffee with extra cream and syrup but it tasted very bitter, food was great and service was very nice
… moreCory Martin
Quite literally the worst McDonald’s I’ve ever been to. Screens are broken. Employees always seem unpleasant and angry, honestly don’t understand why this place is even open, worth driving to Killeen if you need something.
… more