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Classic Mexican dishes & margaritas are served in casual, colorful quarters with booth seating.
Address and Contact Information
Address: 655 Brawley School Rd #101, Mooresville, NC 28117
Phone: (704) 799-0429
Website: https://ecrmooresville.com/
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El Cerro Reyes – Mooresville, NC
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Reviews
Franz Hemmer
I was greeted in a friendly manner and seated at a booth by the bar, just as I requested, so the visit started off well. I ordered a top-shelf margarita, but what arrived was a large, messy concoction in an oversized glass that was sticky around the rim from overflowing, complete with a novelty straw, an orange slice, and two limes. It wasn’t appealing to me visually, and the taste was bitter and much stronger than I prefer. Others might like this style, but it wasn’t for me.
I enjoy chimichangas and have had enough of them over the years to know when one is well made. A good chimichanga should be fresh, crispy, aromatic, and balanced with a good filling and queso topping. Unfortunately, this one had none of those qualities. It had an off smell, the shell was soggy, and it felt like a heavy, wet pocket of protein. It was so dense that it was difficult to even reposition on the plate. Taking another sip of the margarita didn’t help, and even the water tasted off. At that point, I lost my appetite. I ended up eating only about 5% of the meal and taking just two sips of the margarita before deciding to stop.
Service was friendly overall, though it took some time before the waiter checked back in. One other thing stood out during my visit: the person assigned to clear tables was extremely quick and constantly scanning the room. The moment a family in the booth ahead of me left, he was at the table, clearing everything at maximum speed. When I left and glanced back, he was already clearing mine, too. Some may view that as impressive efficiency, but it felt a bit uncomfortably rushed to me.
I will say the place was quite busy, so it clearly has plenty of fans. The staff was friendly, and I have no complaints there. But between the drink, the food, and the overall experience, I left disappointed. Maybe their tacos are amazing, but for me, this won’t be a place I return to—even just for drinks.
… moreI enjoy chimichangas and have had enough of them over the years to know when one is well made. A good chimichanga should be fresh, crispy, aromatic, and balanced with a good filling and queso topping. Unfortunately, this one had none of those qualities. It had an off smell, the shell was soggy, and it felt like a heavy, wet pocket of protein. It was so dense that it was difficult to even reposition on the plate. Taking another sip of the margarita didn’t help, and even the water tasted off. At that point, I lost my appetite. I ended up eating only about 5% of the meal and taking just two sips of the margarita before deciding to stop.
Service was friendly overall, though it took some time before the waiter checked back in. One other thing stood out during my visit: the person assigned to clear tables was extremely quick and constantly scanning the room. The moment a family in the booth ahead of me left, he was at the table, clearing everything at maximum speed. When I left and glanced back, he was already clearing mine, too. Some may view that as impressive efficiency, but it felt a bit uncomfortably rushed to me.
I will say the place was quite busy, so it clearly has plenty of fans. The staff was friendly, and I have no complaints there. But between the drink, the food, and the overall experience, I left disappointed. Maybe their tacos are amazing, but for me, this won’t be a place I return to—even just for drinks.
L Bro
Food was great, service was great, we sat outside and enjoyed all the company that came to say hello to us, got lots of food there(there’s so many things that sounded great but we went with the pina royal and ceviche) and even some ice cream to go!
… moreRicky Keene
Fantastic food! Friendly service! Beautiful restaurant! BUENO MUCHO!!!!
Service: …
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GSA2013
I came back to edit my review because of how awful my experience was today. The first time we went there the food was great and the service (by Giovanni) was spectacular. The food in my pictures were from the first time we went. Today we were unfortunately served by Edgar and had the complete opposite experience. We went back on Monday afternoon for a quick lunch. At first we weren’t given the lunch menus which wasn’t a big deal because when we asked for them (although we had to ask twice) we eventually got them. We then asked if the Margarita special ($3.25 each) applied during lunch. We were told yes and so in response we ordered two. When we got them we noticed they seemed a bit bigger but figured each server probably prepares them differently (we don’t work there and had just asked about the special so it seemed normal). When we got our bill we were charged $18 for the two drinks! When we asked Edgar about the price he immediately got very defensive and said well you didn’t ask for the special margaritas so I gave you the regular ones. It was obvious he was prepared for this conversation as he probably has used this trick before. He would not budge and continued to insist that because I drank mine (my wife only finished about a third of hers) we had to pay. It took a very long time to get him to finally correct the bill, and he did so in a very unprofessional way. He slammed the menus he was carrying down on the table near the check printing kiosk and was shaking his head and muttering to himself while correcting the bill. When he gave it back to us he said, next time tell me you want the specials, as if we hadn’t asked if they applied during lunch just before ordering two.
The food here is decent so they really don’t need to use these tactics to squeeze more money out of their patrons. As a business owner I’ve learned that you will have more long term success if you keep customers coming back, rather than screwing them out of a bit more money once, and never have them return. Unfortunately in our case, we nor anyone in our families will return here. That is 7 households that will not frequent this restaurant because of edgars tactics. There are many good Mexican restaurants in the area so its not a loss to us (and most likely not a major loss to the restaurant). Its just a matter of decent customer service and communication. The “misunderstanding” on Edgars part wasn’t the main issue, but rather how he handled it afterward that was awful. Although most of the servers including Edgar don’t speak English, this wasn’t the issue as my wife is Hispanic and speaks Spanish fluently.
If you do end up going here please be sure to check the bill. Also going during lunch isn’t worth it, as the quality of the food served during dinner is significantly better. I got the fajitas and the chicken was dry and not very hot. Sadly the tactics here are less than honest and if you happen to be served by Edgar don’t expect good service. Im not sure if this is something management makes the servers do or if it was Edgars way of making the bill larger therefore netting himself a bigger tip… unfortunate.
… moreThe food here is decent so they really don’t need to use these tactics to squeeze more money out of their patrons. As a business owner I’ve learned that you will have more long term success if you keep customers coming back, rather than screwing them out of a bit more money once, and never have them return. Unfortunately in our case, we nor anyone in our families will return here. That is 7 households that will not frequent this restaurant because of edgars tactics. There are many good Mexican restaurants in the area so its not a loss to us (and most likely not a major loss to the restaurant). Its just a matter of decent customer service and communication. The “misunderstanding” on Edgars part wasn’t the main issue, but rather how he handled it afterward that was awful. Although most of the servers including Edgar don’t speak English, this wasn’t the issue as my wife is Hispanic and speaks Spanish fluently.
If you do end up going here please be sure to check the bill. Also going during lunch isn’t worth it, as the quality of the food served during dinner is significantly better. I got the fajitas and the chicken was dry and not very hot. Sadly the tactics here are less than honest and if you happen to be served by Edgar don’t expect good service. Im not sure if this is something management makes the servers do or if it was Edgars way of making the bill larger therefore netting himself a bigger tip… unfortunate.
Jitender Bhati
Food is great. Visited on a Friday evening, got the table with no waiting time. Service was quick and nice. Our server was really courteous. All items we ordered came out great. Loved the quesadilla. Fish taco was decent too. Also tried Burritos and Pollo verde. Ambience is good and it felt lively inside.
… moreDavid Costello
Enjoyed the Tacos and Guac. Beans and rice were tasty and very hot. Also the Margarita’s were very good but should be for $18 Jumbo Patron. Our waiter Juan Romero did a great job. Prices need to be updated. I will be returning for future dinners.
… moreMark Limond
One of the few decent places in Mooresville to get Mexican food. Generous drinks and the food is pretty good. Service is great.
… moreDenise Watson
Great food! Wonderful staff. They truly care about their customers
… moreStacy Lancaster (Shawn)
First time visit here today and was NOT disappointed. Portions were absolutely massive and at a great price. Food is fast to arrive once ordered and especially tasty! The Pelusa was above and beyond! Chito our waiter was very attentive and courteous! Will be back soon!
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