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Schlotzsky’s in Lee’s Summit serves bold, oven-baked sandwiches on signature sourdough bread. Enjoy sandwiches, pizzas, flatbreads, calzones, soups, salads, and kid-friendly meals made with quality ingredients. With options for families, groups, and a variety of dietary preferences, Schlotzsky’s is perfect for lunch or dinner. Order dine-in, takeout, delivery, or catering for offices, meetings, and events. From quick bites to feeding a crowd, Schlotzsky’s brings big flavor and comfort food favorites to Lee’s Summit.
Counter-serve chain serving deli fare, such as their Original sandwich, specialty pizzas & salads.
Address and Contact Information
Address: 190 NE Tudor Rd Bldg 2 Suite 100, Lee’s Summit, MO 64086
Phone: (816) 554-4574
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Rikk Wampler
If I could give zero stars it would still be too many. This is absolutely the worst Schlotzsky’s I have ever been to. Bad service and 3 slices of ham on my sandwich. I see other reviews from the past year all saying the same thing, so apparently the owners dont care and have no intention of fixing the issues. So I guess I have no intention of patronizing this location ever again.
To Mike:
Mike, my comment was that there are other reviews over the past year that have the same complaints. And yet this past weekend when I visited your store I had substandard customer service and a bad sandwich. Which is in line with many of your other reviews. And the fact that this is the worst Schlotzsky’s I have ever been to doesn’t need “data,” this is my opinion based on eating at many Schlotsky”s. Two or three years ago this location was good, over the past year and a half it has gone downhill. As an owner you should not get so offended by the review, you should understand that you had a dissatisfied customer, figure out why and try to correct the issue.
Specific feedback:
1. wait time at the speaker.
2. Having to repeat the order 3 times before it was understood.
3. Wait time at the window.
4. Rudeness of the window employee, (she never spoke to us, she stuck her hand out for my card, and then just stuck the bag out of the window to hand me the food.
5. A $10 sandwich with three slices of ham on it and two pieces of cheese (see photo). I doubt you would be happy with that sandwich.
Again, if an unsatisfied customer is cause for you to get offended then maybe customer oriented businesses aren’t for you. And, I hold to my statement that this location (at least for the last year and a half) is the worst Schlotsky’s I have ever been to. Have a great day Mike.
… moreTo Mike:
Mike, my comment was that there are other reviews over the past year that have the same complaints. And yet this past weekend when I visited your store I had substandard customer service and a bad sandwich. Which is in line with many of your other reviews. And the fact that this is the worst Schlotzsky’s I have ever been to doesn’t need “data,” this is my opinion based on eating at many Schlotsky”s. Two or three years ago this location was good, over the past year and a half it has gone downhill. As an owner you should not get so offended by the review, you should understand that you had a dissatisfied customer, figure out why and try to correct the issue.
Specific feedback:
1. wait time at the speaker.
2. Having to repeat the order 3 times before it was understood.
3. Wait time at the window.
4. Rudeness of the window employee, (she never spoke to us, she stuck her hand out for my card, and then just stuck the bag out of the window to hand me the food.
5. A $10 sandwich with three slices of ham on it and two pieces of cheese (see photo). I doubt you would be happy with that sandwich.
Again, if an unsatisfied customer is cause for you to get offended then maybe customer oriented businesses aren’t for you. And, I hold to my statement that this location (at least for the last year and a half) is the worst Schlotsky’s I have ever been to. Have a great day Mike.
M
Be cautious. Small meal means small meat on your sandwich and a medium drink. Usually small means means small drink/fries but theres no fries here so they skimp your sandwich. A small sandwich is 3oz of meat which is 85 grams, aka just bread. I got 2 of these smalls for $30, absolutely astronomically insanely over priced. I actually ordered 2 smalls but was given and charged for 1 small and 1 medium.
… moreEric Middle
We just wanted to eat some soup and have a sandwich. We We asked to leave the lobby because it was after 9 . I would not have a problem with that, if they had posted anywhere that the lobby closed at 9. We approached after sitting down with our food and told the lobby closes at 9. Then we were told that the place closes at 930.
I get the holiday aspect but why not take the time to post it.
Plus, I watched them microwave my soup.
… moreI get the holiday aspect but why not take the time to post it.
Plus, I watched them microwave my soup.
G.S. Holland
Though the food is good, the service is good, I have to give this place a solid ONE STAR.
I went there and ordered a medium sandwich meal, with a small mac and cheese as the side. A meal includes a drink.
They ring me up for 20.45 cents. Granted, I added a cookie, but it should not be that much more.
I went home and replicated the EXACT SAME ORDER online that I placed in the store.
Size:
Medium (+$10.29)
Choose Your Bread:
Sourdough
Make it a Combo: YES
Make it a Meaty Meal Deal
Choose a side:
Mac & Cheese & Drink
Mac & Cheese:
Small Mac & Cheese
Select Your Beverage:
Regular Fountain Drink
Sub total: $14.79
Added chocolate chip cookie: $2.19
Subtotal: $16.98
The subtotal they charged me was $18.96.
I realize there’s bigger fish to fry and to fret over than an extra two dollars. But come on. How hard is it to match the combo meal online as the same price in the store.
I don’t know why I never checked this before, but today I realized the math just wasn’t adding up.
This place needs to do much better at ringing up combo meals. It just feels like they don’t care and will just overcharge you if you aren’t paying attention and will laugh at you behind your back because they took you for more money than the value they offered.
It just screams lack of integrity. I am going to have to think hard about returning to this place.
EDIT I texted the number given in the response.
Nobody ever contacted me back.
The owner clearly doesn’t care
… moreI went there and ordered a medium sandwich meal, with a small mac and cheese as the side. A meal includes a drink.
They ring me up for 20.45 cents. Granted, I added a cookie, but it should not be that much more.
I went home and replicated the EXACT SAME ORDER online that I placed in the store.
Size:
Medium (+$10.29)
Choose Your Bread:
Sourdough
Make it a Combo: YES
Make it a Meaty Meal Deal
Choose a side:
Mac & Cheese & Drink
Mac & Cheese:
Small Mac & Cheese
Select Your Beverage:
Regular Fountain Drink
Sub total: $14.79
Added chocolate chip cookie: $2.19
Subtotal: $16.98
The subtotal they charged me was $18.96.
I realize there’s bigger fish to fry and to fret over than an extra two dollars. But come on. How hard is it to match the combo meal online as the same price in the store.
I don’t know why I never checked this before, but today I realized the math just wasn’t adding up.
This place needs to do much better at ringing up combo meals. It just feels like they don’t care and will just overcharge you if you aren’t paying attention and will laugh at you behind your back because they took you for more money than the value they offered.
It just screams lack of integrity. I am going to have to think hard about returning to this place.
EDIT I texted the number given in the response.
Nobody ever contacted me back.
The owner clearly doesn’t care
Heather
We ordered online the sandwiches looked awful and the lettuce was soggy. Didn’t look or taste good what so ever! Very disappointed, we both ordered the original on sourdough.
… moreShane Ramsey
My lunch today was great! The food was great, the bread was amazing! The service was friendly and quick. Go there for lunch or dinner, apparently it’s BOGO pizzas every Wednesday.
… moreVictor DeMarco
This place has gone downhill so much. I used to eat at Schlotzsky’s all the time I ordered last night and the sandwiches were 90% bread one to two slices of meat and it was like I was just eating a loaf of bread. The only saving grace was the salt and vinegar potato chips
… moreLinda Jensen
All of the Schlotzskys in our state have closed down, and so when we took this trip and found a Schlotzsky restaurant, we were very happy. The food was just as good as we remembered. The service was very good and the restaurant clean and decorated nicely.
… moreSteve S
Great service, and very friendly staff! I haven’t eaten her in years, and was very pleased with the food. Will definitely be back.
… moreJohnna Hess
You got to love Schlotzsky’s! The sandwiches are fabulous. The staff is super friendly. This is not fast food. Nor should it intended to be. So…. he only drawback it’ll take a little bit of time to get your food but it’ll be worth it. It’s better than Fast food any day of the week.! You can buy that delicious Schlotzsky’s hot sauce to take home it comes in a bottle of 12 fluid Ounces.
… more