Michelle Wiegand
Tell me why when I ordered a mobile order off the app for pick up that these idiots put it in a Mcdelivery bag completely taped shut as if I’m a DoorDash driver coming and picking it up and going to deliver it to somebody. Do they not understand the difference between a regular mobile pick up order and a dumb DoorDash delivery order so I had to sit there and unseal my order get my drink out of a bag just to be able to see if all my order was there and then they didn’t put so I ordered the big breakfast which comes with hotcakes and they gave me literally one syrup and two butters, which is nowhere near enough condiments because you also get a biscuit with it so I had to go back up and ask her for butter and jelly for the biscuit in which she comes back with a handful and two more forks like why would I need extra forks you know in a total attitude about it like how dare you ask for a condiment for your biscuit? How dare you? and then I asked oh can I get one more syrup in a really nice way and she comes back and tossed it on the counter Instead of handing it to me and in the drink had 5 pounds of ice in it so I had to go dump out half the ice so I can get the correct proportion of drink to ice ratio. That’s ridiculous when I’m going in there to pick up an order I shouldn’t have to go through all that to get my food. I shouldn’t have to untape some dumb bag that’s 15 times too big for my order and then it was just tossed in there on its side. Why can’t I get a regular bag like a regular takeout customer? I didn’t place it for delivery. I’m not a DoorDash driver. I don’t understand. I always having problems with that McDonald’s. I order mobile on the app every time I order and will say that I’m there ahead of time so that I don’t have to wait and then I get there and I still end up having to wait like 20 minutes. Those people need reprimanded. Oh and I finally got to actually open my food up at home and I ordered the big breakfast with BACON and what did they give me? SAUSAGE!!!! that was the main thing I wanted and the reason I went there was to get eggs and bacon. I hate them so much. It’s not hard to read and pay attention!!!!!
… moreMeng Thao
Newly renovated inside, a more open concept. Went away from tables and booth to long table hotel style seating concept. Looks nice. The indoor play area remained the same. More modern look and feel.
Gets busy since it’s the only McDonald’s on the north side of Newark.
Service was good and quick. Staff were helpful.
… moreДенис Кушнеров
Average food taste, it’s McDonald’s, nothing special. But the service is excellent, I rarely ever wait more than 4 to 5 minutes maximum.. The employees are in a good mood, and always accommodating. The tall African American manager is amazing, and always fun to talk to and full of positive energy. Great job McDonald’s on 21 st Street.
… morePaul Craig
We all know it’s mcds, this store is beyond awful on the service side. In my last 10 or so trips I have yet to get a fry ordered to the size I requested. half full doesn’t matter if it’s a med or a large, small fry is the only 1 that is properly filled. Last night I stopped and order my usual got 2 miles down the road and discovered that they did not put my apple pie in the bag.
… moreAnthony Clark
Ordered food for the kids last night, 2 20 piece nuggets 2 large fries, none of the kids went to school today due to food poisoning.. not to mention they forgot to put a large fry in the bag..
… moreMatthew Miller
Everyone is always so patient with my complicated orders, and my food is always hot.
… moreDonald Greene
They forget 1-2 things from my order EVERY. SINGLE. TIME. I go through their freaking drive through. Ridiculous
… moreMadison Aronhalt
They did not fill my Diet Coke to the brim. I was also very disappointed they did not have extra large. By the way I weigh 115 pounds and I’m a really cute petite girl. So this is all I ask for. I’m only rating 5 stars for the play place. Other than that. Awful experience
… moreChesney Lanham
Everytime I go through the drive thru, doesn’t matter the day my Dr.Pepper is always flat and never filled all the way up.
… moreChris Kretzer
Went through drive thru about 9:15am an it was wrapped around. However they got people through an moving on pretty quick an wasn’t seeing people having to pull up into parking spots to wait on things either! They seemed to be doing a great job on keeping the flow going!
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