McDonald’s

  3.1 – 1,179 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 63122

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Reviews

Dan Blakeslee
A lot of people have staff issues at this McDonalds. Thankfully, with the kiosk, we avoided interaction with them.

We loved the interesting interior that this location had, including a table with interactive lights embedded underneath the surface.

Our food was pretty decent, and since it was free monopoly rewards, it was even better. If you can avoid the staff, and come at a busier time (busier usually means the food is fresher), I suggest this location.
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Heather Borman
I keep wanting it to be a good location, so I keep trying every once in a while and then I’m disappointed again. 🙁 it’s just so close to my house, ugh.
This time I ordered a large value meal and when she handed me the bag I glanced in, the fries container did not look very full but of course I wasn’t gonna say anything right there with people behind me. So I closed up the bag to keep the heat in like I always do, and when I got home sat down and finally opened the bag I was pissed. It was so obviously under filled. I’m not pissed over a few fries. I’m pissed because I absolutely hate being taken advantage of, and that’s what it feels like at this location every time. So I guess I’m also pissed at myself for trying again.

The pics are exactly how they came out of the bag, no I didn’t eat any fries on the way home lol.
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Sammi Dinkleberry
Went here twice, two separate occasions giving another chance. When I went there the first time before work I ordered online with code, I went to get something “quick” to eat I was asked to pull forward and wait for my French fries for about 15 minutes. And when I got them I didn’t even get a “we’re sorry for that wait” nothing, I’m not sure why I waited that long after ordering 10ish minutes previously. Then the second time I went a couple hours before close, and on the app I ordered a cheeseburger and happy meal for my kids. They forgot my cheeseburger so I went back around and got a cheeseburger with a bunch of different condiments I didn’t order. The system was bad and the workers were rude and uncaring.
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Sydnee Jeanne
McDonald’s sees me a lot, but there is an AMAZING staff member named Sheena and she brightens my day anytime I pull up. She’s kind, very personable, and incredibly efficient at her job. Honestly, the kindest staff I’ve encountered. If you’re in the area, say hi to my girl Sheena!!
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Quinard Edwards
Had a great and fun evening at the McDonald’s on South Kirkwood Road with my daughter! The place was spotless, the staff was cheerful, and the food came out quick and tasty. My daughter was thrilled with her Happy Meal and toy, and we shared a lot of laughs over fries and ice cream.

It’s nice to have a McDonald’s that still feels family-friendly and welcoming — big thanks to the crew at the Kirkwood location for making our little dinner outing so special! ✨
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Cosmic Owl
I saw two employees one was a manager coming to the very front window where the food is hand out.
I can clearly see that she is new and is not being trained properly or whatsoever.
It was extremely busy the order taker was not taking orders for over 26 minutes.
And when i get to the window i see this bald black guy with a football shirt scolding this sweet little girl at the window telling her she is encharged of asking what have people order to tell people at the kitchen and i know thats not how we ba-ra-pa-pa-pa… I wasnt loving it neither the 13 cars that drove away if i didnt had order it on the phone i would’ve driven off too. And if i was that girl I would’ve quit right there….
Fix your store and stop blaming your failures on the new people that arent encharged or ringing the food. Thats why nobody wants to work for this company.
Im glad i left.
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kimberly garcia
Some guy named Joseph that hands out the food was EXTREMELY rude with an ugly attitude while handing me my order and after while I’m placing my drinks in the cup holder and hand me my food begins to snap his fingers to hurry up and get out like it’s not my fault you don’t enjoy your job. Not the customers fault that your staff is rushing if I could’ve taken a video of this man yall would see how inappropriate he was it’s ridiculous to start off your morning when you’re just trying to get a meal RIDICULOUS he needs to fired. Ugly to all the customers

UPDATE: I did get a message from the owner, BUT I don’t think him saying the employee is no longer there when I just went the other day and the rude employee is still there and literally same rude attitude, this goes to show yall do not take your customers seriously. Yall just Becareful because this specific employee will snatch your receipt and ask rudely and make you feel as if you need to rush and get out of the drive through immediately he really has no manners whatsoever the gestures he does to rush you and the attitude is just unacceptable. McDonald you can do better.
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Mohammed Abdo
I ordered food to eat in, but instead of serving it properly, they mistakenly put it in a DoorDash bag. I waited a long time with my kids before realizing the mistake. This was inconvenient and frustrating, as I expected better organization and attention to detail. I hope they improve their order-handling process to prevent this from happening again.
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Amanda
Normally I don’t have any problems from this location. Great customer service, food always hot and fast service. I visited on my lunch break, got my order, and went back to work. I took a bite of my sandwich, and when I looked, my burger was raw. I don’t know if it was because it was the lunchtime rush or what, but I was highly disappointed.
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Allison D
I recommend going to ANY other location in the area to avoid this one. I’ve never witnessed a restaurant with such rude workers.
I hadn’t gone to this location in over 3 years after getting treated horribly in the drive through. I instead drove 5+ miles out of my way to another location. Today I decided to give this location another chance and regretted it immediately when I was once again treated badly at the drive through by the guy who was taking orders. Never coming back to this location again.
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