Allison
When I went to Wendy’s, it was always such a nice place to eat. The restaurant was clean, the workers were friendly, and my food always came out fresh. Even when it got busy, everyone stayed polite and helpful. It really felt like a place where families and kids could enjoy a meal comfortably I come here all the time and only to this one because of how awesome it is there.
… moreStephen Socolow
Had amazing service here! Alison is probably the nicest cashier who’s ever helped me at any fast food joint in my entire life. Give everyone a raise who works here, they’re great!
… moreHussain Haqq
Nice upgrades Wendy’s!!! AND they give you mints with you meal…
Oh, and they hire good people too… one young lady, an RV Grad, will attend North Carolina A&T… She’ll be an Aggie!!! Lol…
… moreSacred Chime
Ordered a large frosty and they gave us a medium. Wild way to scam.
… morePhilip Asante
I got breakfast today and this was by far the worst thing anyone could have paid for. It was a bacon, egg and cheese on an English muffin, and this was just oil. The bacon was very hard and clearly it was from the day before. The lemonade… my goodness this should be a crime!! It was soo diluted, I could taste water. For the costs of your meals, you should do a much better job at making them.
… moreJeffin Varghese
What a horrible experience!! Placed a mobile order for $42. Went to pick it up, everything was good until I reached the pickup window. They made me wait more than 10 min for 4 burgers, out of which 3 were ready in the first 3 minutes. I could hear then say again and again we are waiting on a single to get this order out. I waited patiently, all the mean while the line behind me increasing. When they realized this. They acted like opening up the packets to make sure I wasn’t looking, shuffled the burgers around and gave then to me. The young lady at the drive thru gave me two thumps up ( usually means your good) but I guess not. Drive away as my dog was at the vet, only to realize I was missing one of the big burgers, so I drove back, not cause I cared about the burger but they way they treated me and with me being there thought it was okay to just leave me with out 1 whole burger. Once I was back trying to get the burger, they couldn’t find my order in the system anymore, when I reached the window I had to show them my mobile order to prove it was me, ever though I was just there a few minutes ago. In any case check your orders, and Wendy’s if this is the experience you want your customers to have maybe stop poking at your other competitors who atheist train their staff to not be rude after committing a crime. Attached photo is how a 13$ signature burgers was given to me. When I politely asked the lady at the window to just repack, she rudely said throw it in the dustbin outfrount if you don’t like it. That burger cost an hour of their lazy work at the location and throw it away.
PS Wendy’s I have the whole interaction first and second part on dash cam with audio if you have any doubts. Reach out to me and then maybe I’ll let you have it if you care enough.
… moreLexuz Calix
The day before I had ordered a breakfast sandwiches completely wrong The day after I came and told them about it they agreed it was wrong but then when I ask for replacements they wanted me to pay for their mistake.
… moreDorann Weber
At 2:15 pm I went through the drive thru of Wendy’s at 74 Centerton Road in Mount Laurel, NJ. I ordered a wrap, a 6 piece nugget, and the $1 coupon book. When I got to the window, I was handed my bag. I noticed the coupon book was missing, and when I asked for it, they disappeared for a bit. That’s when my daughter noticed a box of fries in the bag. When the woman working the drive thru returned, she handed me the coupon book. I asked if I could use one of the coupons to get a free tiny frosty. She ignored my request and asked for my bag, which was already in my vehicle. I wasn’t thinking and handed her my bag. She reached into it and removed the fries, and handed me the bag back. Not only is it disgusting having someone reach into my bag, but it was already handed to me and the fries being included was considered a gift. I’m not sure if she dumped them back into the other fries, or threw them away, but I am assuming she wanted to save them if she wasn’t willing to let us have them, because throwing them away would be a loss anyway. I finally got my frosty but they didn’t give me anything to eat it with. She tried to shove me away even though it wasn’t busy. Overall, this was a terrible, unusual experience. In all my years of using drive thru, I have never had an employee rummage my food bag after handing it to me. It concerns me that the fries being offered may have come in contact with other customers as mine have, and I will not be returning and I feel like I should get an explanation, some rectification, or I will have to tell this story for others safety.
… moreErica Shin
The food was disgusting!! We got a baked potato and it was brown. It was not edible! The employees didn’t even say hello. They were so focused on a fire truck And what was going on across the street!! Management you need to do your job!
… moreDawn Drayton
Food was good but customer service could have been better. They didn’t put all of our items in the bag. We had to remind them to give us our drinks after we already paid.
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