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Chipotle Austell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Austell, GA
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1 Chipotle Locations in Austell. Chipotle Austell. Open – Closes at 11:00 PM. 3999 Austell Rd. All Chipotle Locations/; Georgia/; Austell. Contact Support …
Chipotle Mexican Grill in Austell, GA
3999 Austell Rd Austell, GA 30106. place icon. Get Directions · (678) 275-2701 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
Last Updates
Reviews
Theda Jenkins
Every time I Have visited this location it gives dirty. I feel like I should give it the benefit of the doubt because it’s not been there very long and maybe they are still getting settled but it’s been about a year or two at this point .
The trash cans were full, and the floor was dirty and slippery, and behind the food serving area look dirty. It does not look well kept or kept up .
I’ve been here a total of three times and this will be my last visit .
The gentleman serving the food on the evening that I went around 9:45 p.m. told me there was no onions in the whole entire restaurant. Every time I have a came to this restaurant they always run out of food. It never fails! They are always missing something. They did not close until 11:00. Why would you not cut up more onions for your customers. It didn’t make sense. He was very adamant about it and proceeded to ask me what else I wanted with my food.
Caucasian male younger, long hair pull back in a ponytail with no hair net and glasses. He also was very Kurt with customers he was not trying to appease anyone telling customers what they did not have any more of and moving on to the next person.
Perhaps is location needs to adopt a new process of ordering food because you’re always out of food! Whoever the manager is, or the GM or the owner needs to pay attention to your reviews on Google because they are not good! No one has had a great experience at your location.
When someone orders food and they get to the register instead of giving them their total and being adamant on collecting money, ask them if they would like any other items, napkins, sauces, ingredients or condiments. They asked nothing They give you your total and that’s it!
Zero customer service skills in this location!
The atmosphere was definitely bland and dirty the dining room area was not clean and kept up. The area where you get your forks and knives and napkins was unkept and dirty. Just not a very pleasant environment to be ordering and eating food. I wouldn’t dare eat inside.
No I will not return. I ordered a kids quesadilla because I found out you cannot order a regular size quesadilla inside the store You have to order it online and pick it up in the drive-thru. Which makes absolutely no sense! Also ordered a veggie bowl.
The kids quesadilla consisted of cheese and a protein that’s it. It was not offering to add anything I did mention I would like sour cream and salsa and he said that does not come on the quesadilla. I said I will pay for that. He did not put it on it. So I had to order a side cup of salsa, and sour cream. Just pathetic! And unfortunate! The veggie bowl was decent all of the ingredients were in it that we requested.
… moreThe trash cans were full, and the floor was dirty and slippery, and behind the food serving area look dirty. It does not look well kept or kept up .
I’ve been here a total of three times and this will be my last visit .
The gentleman serving the food on the evening that I went around 9:45 p.m. told me there was no onions in the whole entire restaurant. Every time I have a came to this restaurant they always run out of food. It never fails! They are always missing something. They did not close until 11:00. Why would you not cut up more onions for your customers. It didn’t make sense. He was very adamant about it and proceeded to ask me what else I wanted with my food.
Caucasian male younger, long hair pull back in a ponytail with no hair net and glasses. He also was very Kurt with customers he was not trying to appease anyone telling customers what they did not have any more of and moving on to the next person.
Perhaps is location needs to adopt a new process of ordering food because you’re always out of food! Whoever the manager is, or the GM or the owner needs to pay attention to your reviews on Google because they are not good! No one has had a great experience at your location.
When someone orders food and they get to the register instead of giving them their total and being adamant on collecting money, ask them if they would like any other items, napkins, sauces, ingredients or condiments. They asked nothing They give you your total and that’s it!
Zero customer service skills in this location!
The atmosphere was definitely bland and dirty the dining room area was not clean and kept up. The area where you get your forks and knives and napkins was unkept and dirty. Just not a very pleasant environment to be ordering and eating food. I wouldn’t dare eat inside.
No I will not return. I ordered a kids quesadilla because I found out you cannot order a regular size quesadilla inside the store You have to order it online and pick it up in the drive-thru. Which makes absolutely no sense! Also ordered a veggie bowl.
The kids quesadilla consisted of cheese and a protein that’s it. It was not offering to add anything I did mention I would like sour cream and salsa and he said that does not come on the quesadilla. I said I will pay for that. He did not put it on it. So I had to order a side cup of salsa, and sour cream. Just pathetic! And unfortunate! The veggie bowl was decent all of the ingredients were in it that we requested.
Makenzi Robinson
Only complaint is the restroom lock but it was clean and maintained. they were willing to share the code thank God. Those few minutes are critical but I understand.
… moreCarla Williams
I would always visit this location when I lived on this side of town. First let me start with the portion of food. Ridiculous, if im pay 20.00 for a bowl I should at least get a full scoop of meat. I received half a scoop. I ask for some more and gave me another half of scoop and ontop of that charged me for double meat. I have this bowl full of rice, corn, pico, but pieces of steak here and there. They pico was horrible. This is what made my visit worse I ask they guy twice did a recive my points he said yes. I got to my car and look. Oh guess what no points. I’m done with this location and I came from Fulton county.
… moreFaith Udom
Whoever was making the Chimichurri around 7:47pm today need to never make it AGAIN! Messed up my whole bowl, eeeeeyuck! It don’t even have the red color it usually does such a disappointment
… moreWC Hayes
I’ve given this location several chances because it’s only about 6 minutes from my home & I really wanted it to be my go-to store. Unfortunately, each visit has been consistently disappointing.
The rice is often undercooked, hard, & lacking seasoning. The meat also tends to taste bland & not properly prepared. Even the chips taste like they were fried but not seasoned with salt at all.
Consistency is important, & after multiple visits I haven’t seen improvement. At this point, I would rather drive to the Mableton location, where the food quality & flavor are always reliable. I hope this store can improve because it would be much more convenient for local customers if the food met the standard Chipotle is known for…
… moreThe rice is often undercooked, hard, & lacking seasoning. The meat also tends to taste bland & not properly prepared. Even the chips taste like they were fried but not seasoned with salt at all.
Consistency is important, & after multiple visits I haven’t seen improvement. At this point, I would rather drive to the Mableton location, where the food quality & flavor are always reliable. I hope this store can improve because it would be much more convenient for local customers if the food met the standard Chipotle is known for…
Isabella Garcia-Arrese
Ordered through the app and picked up in the drive thru, I’ve had more than my fair share of orders from this location be messed up or food quality be less than edible but there is no excuse for this. Complaints fall on deaf ears at a corporate and franchise level.
… moreLeo Ifediba
The food is decent, service you receive depends on who attends to you. I would rate the overall service as average, nothing special.
The entire lobby/ interior of this location is always filled with smoke from the kitchen!! Something needs to be done about their vents/ air filtration systems in the kitchen because it’s not functioning like it ought to.
… moreThe entire lobby/ interior of this location is always filled with smoke from the kitchen!! Something needs to be done about their vents/ air filtration systems in the kitchen because it’s not functioning like it ought to.
Jeronimo Alvarez
The customer service here was terrible. The food was old and the tables were dirty. I came right after they opened and it was empty to be this dirty.
… moreRenee Angel Garay
Food was horrible and if I could give it a zero I would. For $14 my protein bowl quickly turned into guacamole and sour cream soup. Completely inedible. Each attempted bite was liquidy and made me want to vomit.
Service wise the kids were nice.
Atmosphere was empty (I see why) but at least clean.
Needless to say I will never return. I truly avoid writing reviews but this experience was that bad.
… moreService wise the kids were nice.
Atmosphere was empty (I see why) but at least clean.
Needless to say I will never return. I truly avoid writing reviews but this experience was that bad.
Jose Aponte
One of the WORST Chipotle restaurants I have ever had. Their staff are UNSAFE and do not follow food safety protocols. The Cobb County Health Department should shut down this establishment for unsafe food conditions. I witnessed the staff putting rice back on the counter from the container to continue serving it to their customers. When I addressed this critical safety issue, the manager refused to address it and was disrespectful. Stay away from this bacteria-infested restaurant. Chipotle needs to re-staff this location with competent and respectful employees who care about food safety. Beware of this disgraceful and awful restaurant! Fire the store manager and save our community from unsafe and careless food service people.
… more