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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
John Joe
⭐️ Review: Extremely Unprofessional & Hostile Service
I was picking up a DoorDash order for 13 cookies at this McDonald’s. When I arrived, I was told the store “did not have the order.” I immediately did the right thing and contacted the customer to inform them of the inconvenience.
Instead of helping or explaining calmly, the employee working the drive-through became angry and unprofessional, telling me to leave the drive-through in a hostile tone.
I parked and contacted DoorDash support, who instructed me to go back through the drive-through and place the order manually, assuring me DoorDash would cover it. When I tried to do that, the same employee raised his voice, arguing that DoorDash would not pay and repeatedly asking “who’s gonna pay for it?” before forcing me to leave the drive-through again.
After speaking with support a second time, I was told to pay out of pocket and get reimbursed, so I went back through, successfully placed the order, and proceeded to the window. Once the employee realized it was me, he refused to sell the cookies, even though:
• The order was for a paying customer
• The order was successfully placed
• I was following DoorDash’s instructions exactly
He continued to show attitude, hostility, and aggression, became upset that I was recording for my own protection, and even attempted to take photos of me and my vehicle. He then threatened to report me to DoorDash despite the fact that I did nothing wrong and was only trying to complete a customer’s order.
This behavior was unacceptable, unprofessional, and hostile. As a delivery driver simply doing my job and trying to satisfy a customer, I should never be treated this way. This situation could have been resolved calmly, but instead it was escalated entirely by the employee’s conduct.
I strongly recommend management and corporate review this incident, as this type of behavior reflects very poorly on the company and creates an unnecessary hostile environment for both customers and delivery drivers.
… moreI was picking up a DoorDash order for 13 cookies at this McDonald’s. When I arrived, I was told the store “did not have the order.” I immediately did the right thing and contacted the customer to inform them of the inconvenience.
Instead of helping or explaining calmly, the employee working the drive-through became angry and unprofessional, telling me to leave the drive-through in a hostile tone.
I parked and contacted DoorDash support, who instructed me to go back through the drive-through and place the order manually, assuring me DoorDash would cover it. When I tried to do that, the same employee raised his voice, arguing that DoorDash would not pay and repeatedly asking “who’s gonna pay for it?” before forcing me to leave the drive-through again.
After speaking with support a second time, I was told to pay out of pocket and get reimbursed, so I went back through, successfully placed the order, and proceeded to the window. Once the employee realized it was me, he refused to sell the cookies, even though:
• The order was for a paying customer
• The order was successfully placed
• I was following DoorDash’s instructions exactly
He continued to show attitude, hostility, and aggression, became upset that I was recording for my own protection, and even attempted to take photos of me and my vehicle. He then threatened to report me to DoorDash despite the fact that I did nothing wrong and was only trying to complete a customer’s order.
This behavior was unacceptable, unprofessional, and hostile. As a delivery driver simply doing my job and trying to satisfy a customer, I should never be treated this way. This situation could have been resolved calmly, but instead it was escalated entirely by the employee’s conduct.
I strongly recommend management and corporate review this incident, as this type of behavior reflects very poorly on the company and creates an unnecessary hostile environment for both customers and delivery drivers.
Triple6ix
⚠️ WARNING TO DRIVERS & ONLINE CUSTOMERS
DoorDash drivers: avoid this location.
Customers: do not place online or delivery orders here.
I went to this McDonald’s to pick up a DoorDash order for 13 cookies and was told the store “didn’t have the order.” When I tried to handle the situation professionally and contacted the customer and DoorDash support, the employee working the drive-through became angry, loud, and hostile, repeatedly telling me to leave the drive-through instead of helping.
DoorDash support instructed me multiple times to place the order manually (even confirming payment/reimbursement), yet the employee argued, raised his voice, and refused to cooperate. After I successfully placed the order, he refused to sell it to me solely because it was me, even though it was for a paying customer.
He also became aggressive when I began recording for my own protection, attempted to take pictures of me and my vehicle, and threatened to report me to DoorDash—despite me doing nothing wrong.
This location does not respect delivery drivers, does not follow proper online order procedures, and creates a hostile environment that can result in canceled orders, wasted time, and frustrated customers.
Drivers: don’t waste your time here.
Customers: expect issues, delays, or refusals if you order online.
You’ve been warned.
… moreDoorDash drivers: avoid this location.
Customers: do not place online or delivery orders here.
I went to this McDonald’s to pick up a DoorDash order for 13 cookies and was told the store “didn’t have the order.” When I tried to handle the situation professionally and contacted the customer and DoorDash support, the employee working the drive-through became angry, loud, and hostile, repeatedly telling me to leave the drive-through instead of helping.
DoorDash support instructed me multiple times to place the order manually (even confirming payment/reimbursement), yet the employee argued, raised his voice, and refused to cooperate. After I successfully placed the order, he refused to sell it to me solely because it was me, even though it was for a paying customer.
He also became aggressive when I began recording for my own protection, attempted to take pictures of me and my vehicle, and threatened to report me to DoorDash—despite me doing nothing wrong.
This location does not respect delivery drivers, does not follow proper online order procedures, and creates a hostile environment that can result in canceled orders, wasted time, and frustrated customers.
Drivers: don’t waste your time here.
Customers: expect issues, delays, or refusals if you order online.
You’ve been warned.
ElRumbo
As with all Processed fast food joints. You come in Hungry and a few hours later your hungry again. I suggest only to consume once every 8-12 months, more than that you will later pay with your health.
… moreN M
Started off with app issues at the drive through not recognizing my order to then getting gray round eggs that I paid extra for how do I report you guys to the food board
… moreSheilah Cherry
I can’t see why my order is rarely correct here. I’m either missing g things or the food is par. There’s a line in drive thru so surely my fries should be fresh, hot and served with the appropriate amount od salt. I ordered a Filet meal with a small black coffee with 6 creamers on the side so they dont add that fake pump creamer. Easy right? I pay$10.50 for a medium coffee… which i didn’task for, with the brownest fries, overly salted and a improperly toasted bun on my non hot fish filet.
I noticed the fries asked for a new hot set and still got about 5pcs hot fries over the old fries and no creamer.
This location is relaxed with service and quality.
They don’t care about the community that keeps them in business I’ll never spend a di.e there again!!!! This is not the 1st ti.e either
(Former McDonald manager “94”)
… moreI noticed the fries asked for a new hot set and still got about 5pcs hot fries over the old fries and no creamer.
This location is relaxed with service and quality.
They don’t care about the community that keeps them in business I’ll never spend a di.e there again!!!! This is not the 1st ti.e either
(Former McDonald manager “94”)
J A
I really don’t understand why. After so many complaints, nothing is done about it. The manager named Eva does takes employees’ phone and put reviews on it. So she can look good, very disrespectful to the employees, and the food is awful. Fries are cold. They taste like burned oil, unbelievable.
… moreFyzz gaming
Whenever I try to order something plain with no cheese I always seem to end up with other things on my food. food allergies are serious.
… moreYannil M. Reyes
Always tasty food and fairly quick despite all the cars in the drive through.
… moreBhavik Patel
I ordered one large fries so I can share with my son, but it was only filled half way. I don’t know if this is their new standard or something else. But we were extremely disappointed!!!
… moresnow dog family
Since the redo they screw food up or give cold food even management is horrible. I ordered a triple no onion no bun extra lettuce and cheese. Got a double thrown together and cheese thrown on bottom of tray called to.let them know again they screwed up to be told I’m sorry. Not we’ll refund your or make your order right just I’m sorry. I’m sorry I came back after they screwd up last week.
… more