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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Montgomery, Alabama store located at 855 Taylor Road. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
Hours
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday | 5 AM–10 PM |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
Address and Contact Information
Address: 855 Taylor Rd, Montgomery, AL 36117
Phone: (334) 277-9131
Website: https://locations.eatatjacks.com/al/montgomery/855-taylor-road/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Heather Edwards
LOVE this place. Their mashed potatoes and gravy are one of my very favorite comfort foods. Staff is always nice kind helpful and quickest possible. I can’t recommend another fast food restaurant more than I do this place.
… moreT R
I have been to this location a hand full of times. The first time, I thought it was great that the breakfast was affordable and tasted decent. The last few times, I come to find that the service is horrible and the food is not always consistent. I went today around 9am and ordered the breakfast special. I only got like a half serving of grits and it was missing the extra cheese I paid for, so I went in since the drive thru line was very long and slow. Once inside, I saw that there were a lot of people trying to place an order or waiting for food. I asked the lady at the counter if they could give me cheesy grits since my order was wrong and the serving was smaller than usual. She said okay and walked off. Then I heard her tell the next customer that they were out of grits. Why she didn’t say that to me???? I stood there for about 5 minutes or so, then they gave me a slice of cheese in a container and walked away.
I tried to talk to the lady in charge. Whe looked ate then walked off. I won’t be back. My food was cold, and the eggs were dry and crumbly as well. Disgusting. I do not recommend this place.
… moreI tried to talk to the lady in charge. Whe looked ate then walked off. I won’t be back. My food was cold, and the eggs were dry and crumbly as well. Disgusting. I do not recommend this place.
sunekwah
Stopped here while traveling from Georgia back to Oklahoma. I try to eat at places that aren’t local to where I live. After waiting for 20 mins dining in, we finally got our order. The fried chicken was delicious. The green beans were salty and the mashed potatoes lacked flavor. If you love vinegar, you will love their coleslaw. The bathroom was disgusting. 2 stalls were locked with no one in them and the 3rd was so gross I almost lost my appetite.
… moreBella Beyun
i asked for a LOADED mac & cheese but they only put the mac and cheese in there……and also gave me no fork to eat it with….clearly you can see that im using a straw to eat it smh.
… moreDana Eckermann
The bbq rib sandwich is fantastic , it is a good idea to have had them 2 for $7.00 over the weekend , I may not have tried them other wise . They are really good , I will be eating more.
… moreMrs Upchurch
We usually enjoy Jacks for breakfast. However, this morning, 10-18-25 at 6:50 am was nothing short of awful.
We ordered 3 biscuits and 2 teas. The biscuits were drenched in grease. So drenched that they were falling apart and the paper wrapping was ripping apart due to being oversaturated. I discarded the biscuit and ate the chicken, which wasn’t much better. The sweet tea was so sweet it practically syrup, and love my tea sweet, so this was shocking to me.
The lady taking the order was not happy about being awake and working so early. I know customer service can be tough, however, it is appreciated to not feel like an inconvenience when patronizing a business at any of their operating hours.
I hope this reaches the owners so that some changes can be made for the better.
… moreWe ordered 3 biscuits and 2 teas. The biscuits were drenched in grease. So drenched that they were falling apart and the paper wrapping was ripping apart due to being oversaturated. I discarded the biscuit and ate the chicken, which wasn’t much better. The sweet tea was so sweet it practically syrup, and love my tea sweet, so this was shocking to me.
The lady taking the order was not happy about being awake and working so early. I know customer service can be tough, however, it is appreciated to not feel like an inconvenience when patronizing a business at any of their operating hours.
I hope this reaches the owners so that some changes can be made for the better.
Patricia O
I love the BLTs at Jacks, but the bread has been hard lately. I said I’d give them one more chance. The bread was cold and hard. One piece was burned and there were no tomatoes on it! I drove back and asked about the tomatoes. They didn’t tell you we were out? No, you took my order and did not tell me. Then she closed the Drive Thru window. So now I will close my window to Jacks, forever.
… moreSchenea Buchanan
Let me start off by saying I love Jacks food! I am a loyal and frequent customer who greatly appreciates Jack’s ice cream, and was disappointed with the service I received today
I ordered three orders of ice cream, two single scoops, and one double scoop. My order of a double scoop of ice cream was fulfilled with only a single scoop due to a cup shortage in the double size copy. While I understand that operational challenges can arise, the resolution offered was unsatisfactory. Instead of a suitable alternative, such as providing the missing scoop in a separate container or offering a small complimentary item. The manager, Nia, took the container of ice cream back that I was originally given, and then made one single scoops in two separate cups. This solution felt inadequate and did not reflect the level of service I expect from Jack’s.
Furthermore, the manager’s demeanor was unhelpful and dismissive. This is particularly concerning, as my boyfriend has also reported negative interactions with Manager Nia on previous occasions, suggesting a pattern of poor customer service. I have attached photographic evidence illustrating the discrepancy between my order what I typically gets and what was received today
I believe it is crucial to address Manager Nia’s customer service approach to customer service as negative experiences with management can significantly detract from the overall customer experience.
… moreI ordered three orders of ice cream, two single scoops, and one double scoop. My order of a double scoop of ice cream was fulfilled with only a single scoop due to a cup shortage in the double size copy. While I understand that operational challenges can arise, the resolution offered was unsatisfactory. Instead of a suitable alternative, such as providing the missing scoop in a separate container or offering a small complimentary item. The manager, Nia, took the container of ice cream back that I was originally given, and then made one single scoops in two separate cups. This solution felt inadequate and did not reflect the level of service I expect from Jack’s.
Furthermore, the manager’s demeanor was unhelpful and dismissive. This is particularly concerning, as my boyfriend has also reported negative interactions with Manager Nia on previous occasions, suggesting a pattern of poor customer service. I have attached photographic evidence illustrating the discrepancy between my order what I typically gets and what was received today
I believe it is crucial to address Manager Nia’s customer service approach to customer service as negative experiences with management can significantly detract from the overall customer experience.
Scott C.
We were the only ones in the restaurant the entire time. It was really cold in there but the food was freshly prepared, the customer service was great even in a kinda rough area.
… moreK.
Your food is good, but the morning person always seems to have attitude on the speaker and mad at the window like she ready to go, if you don’t want to be there then don’t show up(knowing you have bills no one is pulling your chain)
… more