Webjoe98Google
Thumb sized chicken wings. I travel the country and this has been common the last few years at most Zaxby’s locations…especially in Jefferson. They are supposed to be a premium chicken place (at least based on the high prices) but the value is definitely off. The wings are so small it affects the quality and taste…once fried, they’re like eating crunchy crumbs. Do better Zaxby’s… before you start to lose your remaining customers (who can barely afford your prices).
… moreTanner Conn
I come here for lunch time to time since I work in the area, everyday is something different, one day they’re putting a big ole fat glob of ranch on her quesadilla even after asking for light ranch on it, this happened multiple times and then today I ask for a strawberry lemonade which they give me a regular lemonade so I ask them to remake it and when I finally get my quesadilla after 5+ mins, the nasty receipt that the cashier was touching was on top of my food, I like zaxbys but this location is bringing a bad rep to the Zaxbys name
… moreTianna
I’m always dissatisfied with my food everytime I come here for lunch. The fries are either over seasoned, under seasoned, or just burnt and unappetizing. If I get nibblerz, they never have enough sauce on the tenders or the bread is burnt.
… morecraiggle091
Ordered the signature sandwich with hot honey mustard and got a tender on a bun with honey mustard on it. Drink was wrong and fries were cold. Only thing right were the two extra sauces I added to the order.
… moreEddy “tvmechanic21” Williams
Wife orders me a wings and things traditional plate with tongue tourch sauce to bring home for my supper. She was obviously mis understood because when I opened the box it was nuggets and things with no sauce what so ever….. Boneless wings are not my thing. You pay a premium price to get Medicare service as always disappointing place!!!
… moreJ M
Portions keep getting smaller, i bought a chicken fingers sandwich meal and I could hardly see the chicken fingers, pro tip buy some extras chicken fingers and some extra sauce, add them to the so called sandwich and make it a real sandwich, the way it used to be, you’ll be happy you did, Btw service and flavor were good as usual
… morePhantomQueen “Moo” PQ
If only I could post 0 stars for the service. My partner order a single thing inside this place, a milkshake. They said hold on, he did so, they served many other customers that were behind him, two others who also got milkshakes. After over 20 minutes of him standing there, while the employees stood around gossiping half the time because they knew one another, they asked if he got his order. He hadn’t, fast forward 10 more minutes they gave him his order. A messy milkshake, don’t recommend.
… moreTiffany Shirey
Just went and ordered $60 worth of food. They rang it up wrong and refused to fix it at the window. Absolutely ridiculous that they wouldn’t fix their own mistake and expected me to go back through the drive thru again.
… moreChris Thao
Went and ordered a large wings and things but it definitely doesn’t look like a large lol hoping this will help with others who order takeout. Should double check your order before hand.
… moreKaylin Shafack
Came here two months ago, my food was absolutely disgusting. Called manager to inform them, manager claimed she would write my name down. Went back today & they had no name written down. GM made me wait 15 minutes just to tell me he’s sorry, there’s nothing he could do.
HORRIBLE CUSTOMER SERVICE
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