William Ernst
September 4th 2025 Applebee’s Mays Landing 10:30 PM went with my wife for the trio appetizers for $14.99 that were advertised on TV and it showed riblets boneless chicken wings also double crunch shrimp so figured we would start off with one so we ordered the Boneless Chicken and a Double Order of Double Crunch Shrimp so that counts as 3 items we don’t like the Riblets obviously too many bones what came out wasn’t what was advertised they brought out battered shrimp which is not the same not even close The battered products are always deceiving they look large but that’s because of the batter it puffs up when cooked also oily you will see from my pictures when the batteries off the size of the shrimp since I had an issue before I didn’t want to make another complaint so we didn’t mention it to the waitress her name was Stacy couldn’t be friendly nicer efficient so first rule in any business give what you advertise you don’t substitute without informing the customer I’ve been business with food most of my life so I’m very familiar with the business also you will see this chicken that was boneless they were nuggets I’ve had the boneless chicken at Applebee’s many times this was an insult again you will see the pictures my point was the trio of appetizers worth $14.99 absolutely not I had the pleasure I was talking to the general manager Lauren fantastic person couldn’t ask for a better person also I have spoken to the manager Drew and Bryce also both very nice I was disappointed but I did leave a message that I did leave a message the 12th of September and was expecting a phone call by the 15th I was told I know sometimes they don’t get all messages that’s why I’m writing this all Applebee’s employees and service and atmosphere always great I want corporate to realize this is their problem I’m in addressing not Mays Landing Applebee’s you’re specials you’ve been running all you can eat shrimp boneless chicken riblets a little pricey your next one to replace it in July with boneless chicken chicken tenders and riblets all you can eat failed miserably you never put two chickens together that was a waste of money we were very disappointed here’s my dilemma I’m afraid to go back because I’m afraid that if we have another problem that were just complainers and I don’t want to be in that category as I write this no one knows my background of all the experience in the food business I’ve been in I am 75 years old and retired I’ve done a lot of great reviews about Applebee’s we’ve traveled all over and always find an Applebee’s every adventure you can’t have the best and I realize that so that’s why I’m saying if you were in my shoes what would you do worrie how your food is going to be next time you go because it isn’t what it should be then do you complain and now you’re that customer that is known as the complainer just looking for a free meal my view is always been the same when I was in the food business all the years I was in like the customer I just want to pay for what I get no more no less go ahead and have a nice meal enjoy yourself and pay your bill I don’t want to go in and go back and forth with a problem to save some money or in any way get something free it’s just good business that your experience is the best it can be as we all know too much competition out there to be known as a company that has repeat problems that’s why I’m bringing this up we have had too many great times at Applebee’s let me emphasize one more time I would give it a five stars for the management and service and atmosphere and friendliness but I gave it a three stars because of not getting what was advertised the double crunch shrimp that we love and the size of the chicken nuggets not boneless wings please work on your specials before you bring them out thank you for reading this and the last thing is I have no way telling people Applebee’s has issues I just had a couple of bad nights I highly recommend Applebee’s believe it or not a lot of my gifts to friends and family are gift cards to Applebee’s
… moreCheri Falcone
Our waitress was Holly. From the moment we sat down, she made us feel welcome with her friendly smile and upbeat personality. She put up with my husband’s corny jokes and had kind comebacks. She made sure everything was perfect, and handled everything with such professionalism and kindness. Holly made the whole experience even better, and we’ll definitely be back and ask for her. Also, the food was very good!. I have to give this Applebee’s five stars for hiring great staff like Holly and serving great food!!
… moreNaFree “NaFree” Free
First and LAST time visiting this location. Food/drinks weren’t good and waitress was rude. Won’t assume anything. Against my better judgement, I still left her a $20 tip on a $80 bill. Atlantic City location has much better food/service!!
… moreShy Bae
Excellent service. Half price appetizers☺️chicken quesadilla & garlic parmesan boneless wings were great The OM Cheese Burger was good. I’ll post pictures the next visit.
… morePrince Pham
Matt was a wonderful manager that assisted our office with a large to-go order. We want to thank him for being so accommodating with us!
… moreTeffonae Gilbert
Came there on 11/20/2025 to celebrate my grandson’s birthday our waiter was Mcgee and the manager was Jacob, when I tell you it was the BEST experience I’ve had there, those employees are a great asset to Applebees. My grandson turned 5 and this was his choice for dinner and they did not disappoint!! Thanks again for making our experience memorable in a positive way
… moreberni donnelly
Always love this Applebees, but today was so special, I have no words , but I’ll try! Lauren ( manager ) Chelsea ( server) MADE MY DAY!!a customer told them it was my birthday! And they had no idea the JOY they brought me with a gluten free ice cream TREAT!! I am in the restaurant now.. still choked up with happiness!!
… moreKristen
I’ve been in the service industry for several years, and I understand how the environment works, and how challenging customers can be our waitress. I feel it’s important to ask for the manager to the table to provide compliments as well as complaints those that do a good job. Chelsea out waitresswas exceptional. She was pleasant, courteous, friendly, and funny. It was nice to see someone smile while they work. The surrounding environment is filled with positive energy. You can tell this is an A1 team here at this Applebee’s hats off to everyone here.
… moreCiarra Lenahan
I am a frequent visitor of this Applebees in mays landing. I always go for lunch and sit at the bar, also visit on weekends with my children. This particular day I went for lunch & it was horrible. We sat at the bar and the service was horrible. Ordered chicken quesadillas and got them with no chicken. Asked multiple times for my check from the bar- then asked multiple more times to pay so I could leave. I visit on my lunch break and sit at the bar since typically it’s quick. Even the manager this visit, was very less than useful. Asked him for my receipt as well & he looked at me like I had 5 heads. Like that wasn’t “his job”. Food was horrible with no flavor. Very disappointed as I typically don’t have this experience at this Applebees. I usually drive out of my way for this Applebees since it’s always been a decent place but that won’t happen anymore.
… moreVinny
Just had the best experience at this Applebees! Our server Chelsea was super attentive, kind, funny, and helpful. Very professional and probably the best service I’ve had at any Applebees throughout my life and I don’t say that lightly (I’ve been to a bunch). The food was also very good this time around (sometimes it’s a hit or miss).
Overall 5 stars!
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