

Your local Brandywine, MD Bonefish Grill® specializes in hand-cut, wood-grilled specialties and locally crafted Partner Selection dishes made with the freshest, highest-quality ingredients. The restaurant offers a selection of classic and signature hand-crafted cocktails, using just-squeezed juices, edible garnishes, and house infusions in addition to offering a distinct list of wines, which are the perfect match for any food pairing. At Brandywine Crossing off of 301 and Route 5
Contemporary grill chain offering a seafood-centric menu, plus steaks & cocktails.
Hours
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–10 PM |
Address and Contact Information
Address: 15910 Crain Hwy, Brandywine, MD 20613
Phone: (301) 782-7604
Menu Photos
Order and Reservations
Reservations: bonefishgrill.comopentable.com
Photo Gallery
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Reviews
The food was the true highlight. Everything tasted fresh, perfectly seasoned, and beautifully presented. The Bang Bang Shrimp was crispy with just the right amount of heat, and the seafood entrées were cooked to perfection—tender, flavorful, and full of that signature Bonefish quality. Even the sides were impressive, and the cocktails were well-balanced and refreshing.
The Issues:
Quality & Portions: Upon inspecting the food in the car, the Mahi portion was incredibly thin and small for the price point. Additionally, the salad was missing entirely.
The Runaround: When I went back inside, the manager, Tyasia, initially insisted the slim portion was “correct.” She then changed her story, claiming that because of that day’s specific shipment, “this” was just the portion size for today.
The “Refund” Mystery: I requested a refund for the fish dish. Tyasia went to the back and claimed she refunded the entire order (including the lobsters, which we didn’t ask to refund). However, she refused to provide a receipt, a transaction number, or any proof that the refund was processed, claiming she just “looked it up” in the back without even asking for my order details.
The Resolution (or lack thereof):
It has been over a week, and no refund has appeared on my account. I filled out a survey the same day, and Tyasia’s response was to send a $20 reward. While a gesture, my meal cost significantly more than $20, and a “coupon” does not replace the actual money owed to me for a botched order and a poor experience.
Final Word:
The customer service here is the worst I’ve experienced at any Bonefish location. To have a manager provide no paper trail for a refund and then attempt to “settle” it with a small reward instead of the actual money owed is unacceptable. Bonefish Grill needs a better system for online order refunds and better training for their management. I still want my money back.
Atmosphere 7/10
Service 8/10
Food 4/10