RC TM
Mr. Delgado I was just in your establishment at 6:30 to order some food for takeout. There was only one table with 3 ladies sitting and 2 gentleman outside. I approached the lady who was preparing my bowl and began my order. As she was working 2 younger gentleman just watched and made comments to each other and laughed. Then one of the gentleman corrected her on how many pieces of foil to use. The gentleman then asked me what I wanted and again they laughed. I asked if there was something wrong only to be completely ignored. I then told him 3 times about what I wanted and again I was ignored. Clearly what I was wanting was of little to no importance but they continued to laugh with each other. I realize that the bar for customer service is low but this was completely unacceptable or I guess I should ask you sir. To add insult to an already annoying experience two girls busy looking at pictures on their phone were too busy to look up but just gave me my total. Again is this a representation that you approve of? The drink area was a mess but I guess talking about people while making food and sharing photos is more important than actually taking pride in their work. I wanted to make you aware that the establishment that you proudly put your cards out at was at 6:30 tonight unwelcoming, unfriendly, and unprofessional. As a person that works in the community I would not want my name associated with the front line except for the lady who started my order.
… moreRobbie Lott
This place was dirty! There was downtime available and not a single employee tried to clean up! What’s even worse is an employee sneezed in his shirt, didnt wash his hands OR put on gloves..and proceed to take the fresh meat off of the gril!!!! Where is the management for this establishment!!!!!
… moreJennifer S
Highly recommend! I placed a catering order last week and needed to move the pickup time up by several hours at the last minute due to a scheduling conflict. Ashley, the Assistant General Manager, was incredibly professional, positive, and accommodating. She went above and beyond to ensure my order was completed early, and everything was a hit with our group. Thank you, Ashley, for your outstanding service and positive demeanor!
… moreArna Monica
Always loved Chipotle and been to this branch a couple of times but every single time we go, the place is extremely dirty. It really makes one lose appetite. Plus, who knows how hygienic they are in the back when they can’t keep the front clean and sanitary? Somebody needs to check in on this branch because it is not acceptable anymore and we won’t be ordering/dining in anytime soon.
… moreLizeth D
Restaurant was dirty, trash everywhere. Team member who attended us had a very poor attitude. At 9pm, team members said they were out of bowls.
… moreBarbara Wiley
Walked in the door and every table was nasty and so were the floors. Husband and I had to sit at a dirty table. Not one employee offered to wipe it off for us. The manager should be ashamed. Floors looked like they hadn’t been swept/cleaned at all.
… moreJojo Marshall
Super rude staff acting like customers are an inconvenience and didn’t even make my quesadilla properly slapping things around with an attitude. Yuck!
… moreStephen Kohlhaas
The food was good, it took a couple of minutes for us to be greeted because the guy was showing someone new how to do something. I feel like he should have taught her the guests are the most important part of the business. The restaurant was a disaster! We had a couple of tornado warnings in town today, I think I know where they touched down. We asked if they had just had a busy rush, and the cashier told us “no”. We had to wipe our own table and chairs down, not one was clean. We will not come back to this location. The other one is much cleaner. There has been two guests in here since we’ve been here, someone could have come to start wiping tables and sweeping.
… moreJaser Blades
The dirtiest chipotle I’ve ever been to. No attention to cleanliness in the dining room. Every time I go it’s always dirty hopping it gets better but it’s always the same.
… moreTeresa Dell
This is my fifth times in a row that they’re out of sweet tea and the employee at the register said they’re not going to make any more sweet tea for the night. The time is 7:43 pm and they’re open till 11 pm. They got a little over 3 hours to do it. Bad service. Unfortunately, I’m not coming back. I’ll go to the other Chipotle. Oh, what’s more. I ordered “Build your own taco” and the woman who served, failed to wrap tortillas in the foil. AND the employees are rude. Extremely disappointed..
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