El Pollo Loco

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  4.0 – 1,126 reviews   • Mexican restaurant

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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Rosa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery El Pollo Loco 95403

Hours

Saturday9:30 AM–11 PM
Sunday9:30 AM–11 PM
Monday9:30 AM–11 PM
Tuesday9:30 AM–11 PM
Wednesday9:30 AM–11 PM
Thursday9:30 AM–11 PM
Friday9:30 AM–11 PM

Address and Contact Information

Address: 3795 Cleveland Ave, Santa Rosa, CA 95403

Phone: (707) 615-7992

Website: https://restaurants.elpolloloco.com/ca/santa-rosa/3795-cleveland-ave?utm_source=gmb&utm_medium=yext

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Menu Photos

elpolloloco.com

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Reviews

Dylan Gabriel Medina Zegarra
First time coming to this fast food chain, I’ve heard a lot of good stuff about, went to the store in Santa rosa, lady at the register was super nice, but when it was the time to pickup the order, they forgot an item and I live like 15min away from that store, so I called them, and some guy answer the phone, not sure if he was the manager, he lit offer me 0 solutions to the problem, I even told him to refund for the item to my card, which is way easier and he said he can’t, he need to do it in person, I got the pics and everything, receipts and food. So I have to rush and went back to the place, no one there tried to give any alternatives solution, no even a drink, poor customer service, I had to wait till all the line was empty for my refund. Not coming back to this place definitely
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Ronnie Reese
The people were very, very nice and it was a clean store. The food wasn’t that great. In my opinion the salsa was watery and the chicken was bland, and the salsa chips were hard as a rock
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Mindful Thought
Guy taking my payment did not return my CC…not sure how they can do this…it should b the 1st thing they return. I was not happy especially since I live very far away! I called n asked them n they said indeed they had it n im like seriously this had not happenes to me before anywhere that i can remember. Guy did not offer to give me any compensation for the inconvenience they caused. Last time i passed by there n bought chicken n their fresh salsa had gone bad i was nice about it but if it isnt pne thing its something else. I think at this point im just going to stop going to that one!
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AG
Good and fast Mexican style flamebroiled chicken. Good value for the money. The place looked very nice and clean. First time I’ve been to one.
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A B
Good food, cheap and pleasant staff.

Best fast food in santa rosa.
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Joshua Engberg
This location is pretty solid, I do most of my ordering on the app and you can’t beat some of the lunch deals they have
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wagihissac1
Neat restaurant at nice Corner excellent service lot of choices easy to get in and to get out nice parking.
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Jennifer Carrizales
First time at a El Pollo loco. Customer service was great and we loved the food. I would definitely recommend and go back. I would even travel out of my way back to this particular restaurant.
Keep up the great work and thank you!!
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