Britani Lopez
I don’t like giving negative reviews.
But this was impossible to let it slide, I bought some tacos for my family, and simply wanted to have a nice calm meal, wait was long, didn’t matter much, I’m quite understanding, BUT THE FOOD?!! While on our way home I grabbed one of the tacos and to my surprise it was A taco with NO MEAT, Only cheese and lettuce. Again it’s something I can ignore. Then once home while eating there was a hair at the very bottom of a taco at the very end, based on the placement, the hair was clearly not mine. (Mind you I always have the tacos covered with the wrapper while eating) Very nauseating! The wait and time money wasted for such disappointed food is outrageous.
… moreJoshua Vaughn
Food was good *Not the Coffee*, hard to get that wrong with a fast food chain. However i had gone in to get my food that I ordered ahead, received the wrong food, which I noticed once I got home, and returned to the store, where the person at the box argued with me about “why i didn’t say anything about it” when it was handed to me.
1 the bag was sealed, and 2, it had my receipt on it, so I had no reason to believe it was messed up? However it is my understanding that, as service worker, its your responsibility to make sure you provide the service correctly…not mine.
Edit:
Finally tasted my coffee just now, and it tasted like cigarettes…. so…
… moreAlex Aldrich
I don’t know who you are hiring but the last few times we’ve been at the Gainesville Jack in the Box the girls at the drive in have been rude and difficult. They scoff at me and act like everything I ask for is the most ridiculous ask and they only gave me half my order when I asked for 4 chicken sandwiches I was only given 3. I will not come back if they are still allowed to be at the drive through window.
I like Jack in the Box but I will not stand for poor customer service.
… moreBrittany Mosley
Very friendly and fast service. I’ve never had to tell them I’m missing food or my order os wrong. In the more recent months.
… moreLeslie Norman
Every time I go through the drive thru my order is always messed. On time I said unsweetened tea got sweet tea I am a freaking diabetic let’s just kill me. I asked for not butter and sauce on my grill chicken club sandwich and no bacon because I don’t have a gall bladder, went by the next night the evening shift leader or manager was rude and disrespectful on how I need my sandwich made because of my dietary needs. Now I get home with a spicy chicken sandwich no sauce and no mayonnaise because of my stomach issues. I will be in tomorrow afternoon before work and speak to the manager about her night time staff not doing their job correctly. This is ridiculous you guys need to pay attention to what you’re doing with people’s orders.
… moreLiz W
Ordered food last night. No receipt was given, wait was over 20 mins for such a small meal. I asked for an item I paid for was told they were all out why wouldn’t you inform someone if they are paying a huge up charge for it that they don’t have it and not even giving them a chance to change their order if they aren’t able to get what they really want which was the item. So no receipt to call the morning manager so I got screwed twice . I will never be back to this establishment and definitely will not be speaking nothing but the truth what crooks .
… moreAnthony
The best fast food breakfast in Gainesville. The rest of the menu isn’t worth the money, I only eat the breakfast. The place is clean and pretty fast. I usually drive thru, but dined in this time. Its pretty quiet mid morning.
… moreYesenia Alvarez
The suckiest workers the owner to this place needs to hire people with better customer service. They’re closing doors before before 10pm and letting family or friends in.
… moreMichelle Porter
Food is usually good. Service is horrible 9/10 times. There is a worker at night who literally does not speak to you at all when handing you your food. Just now tried to get one of the specials, they raised the price so I said to cancel that & do just an order of onion rings. They didn’t do the onion rings. They shut off the speaker & just didn’t let me order the different item. I’m done going there.
… morejose Rodriguez
Food is usually good. Service is 8/10 times. There is a worker at night who literally does not speak to you at all when handing you your food. She looks at you as if she were thinking very strange thoughts.
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