Anna
The food came out quickly. Cantina tacos were prepared the way they should be, but the chips were stale. I used to work at a Taco Bell so I know how to make all of these things from my experience and I know when things were held too long. It was 2pm at that point and there were at least 5 people on the floor. They open at 7. It takes 10 minutes to prep chips. No good excuse for them to be old. Not only that, but the lobby was a complete mess, even though an older woman was walking around with no sense of urgency acting like she was cleaning. How can you be standing around doing nothing, and miss the tables with crumbs all over the surface and chairs? They also didn’t check the screens for my drink when I was served, and didn’t bother to communicate to their cashier working at the front to make one for my order. All it takes is a “hey, can you make a (x) freeze for this order?” “heard” that’s it. Not that difficult. She was also rude when I asked for utensils. When I was eating inside, the woman working the driver through was yelling at the top of her lungs as well. Couldn’t even eat in peace. Not coming back. Terrible service, terrible attitude, terrible communication with each other. I know myself how easy it is to do better than this. This store needs to raise their standards.
… moreEric Taylor
The staff was too notch and the food was fulfilling ohsnap and the freezes will have you spinning the block twice. All time favorite Blue Raspberry. Is it safe to say get it while its cold Taco Bell Lancaster Tx
… moreMayra Martinez
I went to order then I asked for a key to the bathroom. The lady at the register said she can only open the restrooms for customers. I told her I placed an order, she went to repeat that the bathroom was only for customers, I told her my order. If they would have been paying attention to customers coming in, they would have seen me placing an order on the kiosk.
… moreFelicia Lopez
The women’s bathroom has no locks on there stalls. Both doors are off frame so neither lock.
… moreChristine Johnson
If I could give no stars I would. The Taco Bell near my house is closed. So I drove to this location. I arrived at this location at 7:10am. Hours of operation that was posted on there door said open at 7am. Go to walk in doors are locked. An employee appeared behind the counter pointing saying drive thru only. So I go through the drive thru. They ask for my reward code. Took them a couple min. Then I go to order breakfast because it’s on their menu. Plus it’s 7am I want breakfast not lunch. So I order a breakfast crunch wrap to only be told we don’t serve breakfast here. So now I have to drive to the next open taco bell which is about 7 miles away and in the city that is about a 20 min drive. I am not a happy customer right now!!!
… moreTracey Gonzales
I ordered about $30 in food paid and asked to use the bathroom, I think her name was Jackie she said wait. I did. She said leave your purse out side the door so I asked if she was going to be responsible for the money and credit cards inside and she made an audible sound and rolled her eyes and days YA RIGHT. I have made$97,000 in the last 3 months paid$19,000 in taxes on 13 hand paid Jack pots not that that matters but this all came about because quest gave me the free gift which happened to be a blanket and stupid me I stopped on the way home at Taco Bell to be treated like garbage by a 20 year old that doesn’t even make in a year what I do not even 5 years she should be fired and they manager demoted for allowing these employees to treat customers like garbage because they see a blanket and assume I’m homeless. I will never EVER eat at another TACO BELL EVER AGAIN then a girl comes out and says calm down dont be rude to me I’m trying to defuse the situation and then she says next time you have to leave your purse out side the door I said BELIEVE ME WHEN I SAY THERE WILL NEVER BE A NEXT TIME, EVER!!!!!!?
… moreDaryl AnDrayus Shaw
My food’s temperature was hot. I guess that’s why it tastes so good…lol. It was a little difficult to manage and maneuver my online order but the Management on duty stepped in and manually entered in my request. I was in a Sprinter Limousine, so I could not fit in the drive thru. I am grateful for him because I hadn’t eaten all day. Too busy working Nevertheless, Awesomesauce
… moreBrittany
The food here is great but they always mess up my order or leave something out. I love Taco Bell so much but I won’t go to this one cuz they have messed up my order so many times
… morerobert mayes
Walked in and was only customer. Floor was sticky. The entire floor like someone mopped with coke.i ordered at machine and 15 minutes later they haven’t even started making it. Food was good at least
… moreGabriel Padron
I tried giving the benefit of the doubt cause they were super busy, but I ordered my food w/ cash and waited almost 1 hour before I noticed they weren’t even making my food. They asked my order name on 2 different occasions and still didn’t even notice I was waiting until I said something. People still use cash these days and they need someone paying attention at the register. Thoroughly disappointed.
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