

Address and Contact Information
Address: 160 E Merrick Rd, Valley Stream, NY 11580
Phone: (516) 872-0465
Website: https://www.valbrookdiner.com/
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Reviews
you be the judge? My 6 year old says only aliens have green blood Hahahah I order here for the past 5 years since I moved here don’t think I will be ordering anymore especially cause they tried to tell me that the mold was not mold and it was blood from the cow hahaha !!
The store is pretty clean, merchandisers are on point and availability of product is evident.
This is a full service station, all that you may think of is in here. They offer lottery, restroom, hot and cold food, coffee,… You name it. The service I received today was purchasing fuel and I obtained an outstanding value. $2.79 for fuel but I paid $2.09 by utilizing my fuel perks, a savings of $9 for 13 gallons of gas.
I love the Tim Horton shop. My experience today, I went to get a pumpkin spice latte, the young lady was very new so she went to verify that they actually sold that item. She came back to prepare the latte, the other person working helped her and discovered that the latte was not cooperating so she offered me another drink. I told her that I really appreciate her not selling me something that was not suitable for consumption. She apologized and I eased the sale by taking another coffee and saying that I’ll come get the spice another time, she was empathetic and felt really bad.
What resonated was she valued me as a customer and didn’t see me as a sale or money in the drawer realizing that I may or may not return. Also I sense that she understood that she was representing the organization and wouldn’t want a scare on her record. She did good!
The diner was not busy and there were plenty of available seats. About 10 minutes after our drinks arrived our server asked if we were ready to order food. We told her that we were only having beverages.
Then a man who I assume is the manager or owner came to us and said that if we were going to conduct business, we needed to order food. Then the server returned. She was very polite and we got the check, and left.
I have been going to diners all my life, and no one has ever come to my table and told me that I have to order because of what they think I’m having a conversation about. There was no sign indicating that there’s a minimum order requirement per table. There was no sign that said anything.
This was very disrespectful treatment,
and I discourage anyone from visiting this diner. If they can just decide who can stay and who cannot, with no clearly written and displayed policy, then it could happen to you!
Layout/atmosphere
*Counter with one TV; booths; tables in back; open view of the street; parking lot
Service
*Quick
Food/drink
*Pancakes – good; could taste the buttermilk in the batter
*Corned Beef Hash with two eggs (over easy) with home fries & toast – solid; green peppers in the potatoes