Wendy’s

  3.1 – 1,178 reviews   • Fast food restaurant

Social Profile:

Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 48327

Hours

Tuesday6:30 AM–12 AM
Wednesday6:30 AM–12 AM
Thursday6:30 AM–12 AM
Friday6:30 AM–12 AM
Saturday6:30 AM–12 AM
Sunday6:30 AM–12 AM
Monday6:30 AM–12 AM

Address and Contact Information

Address: 5660 Highland Rd, Waterford, MI 48327

Phone: (248) 673-1111

Website: https://locations.wendys.com/united-states/mi/waterford/5660-highland-road?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search

Menu Photos

Order and Reservations

Order: Order online

menu.wendys.com

Photo Gallery

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Reviews

Rhett Lawmaster
Not the Wendy’s experience that I am used to.

I was served right away and the order was taken successfully. This location does not have a kiosk, so human interaction was a nice change. The awkward part was I was asked what I was going to have to drink. This location has a Coca-Cola Freestyle machine where you have endless options.

All drink options seemed to be in stock and the drink station was clean. The lids were getting low, but there were plenty of a small crowd came in.

The lobby needs some love as it is starting to show it’s age. It was clean with no issues but things looking like they are about to fall apart.

The men’s restroom was awkward as a onesie. There could easily been a divider placed between the toilet and sink, to accommodate 2 people, but either to save money or poor planning caused this.

The fries were hit and fresh! Unfortunately, the Dave’s single was cold and lacked flavor. It was made correctly, just not a fan of cold cheeseburgers.

I love to travel throughout Michigan and checkout various fast food restaurants. As of Wendy’s, Wixom has the best service and food quality. This one needs a trainer/manager to step up and turn this mediocre restaurant to a 4+ star location. If the food was hot, I could’ve ignored the dates lobby.

If you are eating your sandwiches at home, then you have a microwave to heat them up. Eating there is not a great option.
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Abigail Hollingsworth
I don’t usually leave reviews, but I am viewing this as feedback so that manager’s can hopefully fix the problem and other people won’t waste their money. I ordered a Dave’s single and a small fry. The fries were stiff and freezing cold, and the bun for my burger was so stale and dry I could barely choke it down. Definitely not the fresh Wendy’s quality I was craving. Please do better for your customers.
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abigail samolin
Whoever chose to hire Marcus for the drive-through absolutely nailed it. He is incredibly kind, polite, and respectful. My list of compliments could go on forever.
He makes my day every time!
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T.J. Fox
Honestly. The best Wendy’s experience I’ve ever had and best food, too. My burger looked perfect. Perfection! Picture perfect! Tasted amazing. Salad for my mom was great! The order was accurate. Fast service. I just couldn’t get over how perfect my food looked! I appreciate that! Thank you to the crew today at 12pm. for making my meal extra special!
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Jamie Brown
Worst Wendy’s I’ve ever been to! Not only would they not refund me my full amount for the drinks I purchased. They slammed their window on me, while the manager was cussing… for getting MY order wrong. I didn’t realize they missed half my order before driving off, only to return to the rudest customer service I’ve ever experienced. I didn’t get my drinks, nor the full amount I paid for them! The manager acts/looks like she’s on drugs. Wendy’s do better!
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Tee
I don’t understand this Wendy serve the coldest dried burgers ever general manager higher up needs to teach your workers or give me a job i will teach them how to remove cold dried meat off the dam grill you suppose to use the old meat for chilli not keep serving dried i would never order no mat here or fries Wendy’s are going down hill they will never stop serving cold dried hard burgers because they are slow
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Jeffrey Horton
Burger was good except the bun was stale(?) falling apart and dry. Fries were warm, NOT hot. If orders are made to order, why cant we have HOT fries.
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Stephanie Quilliams
I’m deeply disappointed by what I witnessed during a recent visit to this Wendy’s location. While waiting to pick up an order, I saw the young man working the front counter interact with three different customers — two elderly men and a woman with a disability — and the way he treated them was appalling.

He rolled his eyes as they placed their orders, appeared visibly annoyed, and showed no patience or courtesy. When one elderly gentleman tried to pay in cash, the employee didn’t even bother to extend his hand to meet him halfway. The man had to awkwardly shuffle forward with his cane just to complete the transaction. It was hard to watch. The woman with a disability was treated with the same kind of dismissiveness, like serving her was a burden.

To make matters worse, loud swearing and complaints were coming from the kitchen area while these customers were still at the counter. It showed a complete lack of professionalism and respect — especially for guests who clearly needed a little more care and patience.

It was disheartening to see such disregard for basic human decency. People deserve better than this — especially those who are elderly or disabled. I sincerely hope this is addressed. Date of visit was 7/6 at approximately 1:20pm.
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Dri Duggan
Asked for a spicy nugget 10pc and a jr cheeseburger with extra onion. Received a jr cheeseburger with a single piece of onion and a regular nugget. Not even worth going back to get the right order because the staff was unbelievably rude the first time around. Wendy’s used to be my favorite fast food place and lately every location I’ve gone to has been actual garbage.
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