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Find your nearby Pizza Hut® at 7213 County Road 54 in New Port Richey, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 7213 FL-54, New Port Richey, FL 34653
Phone: (727) 372-8200
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Order and Reservations
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Reviews
Dr Hector Rodriguez
My expectations certainly did not meet reality. ordered the pizza pictured and described in the advertisement shown and got a hard crunchy pizza. I ordered it online and expected it to be fresh but I honestly don’t believe it was because it was not warm. Extremely disappointing.
… moreVPGJR
This Pizza Hut has the only buffet in the Tampa area. It is well stocked and just like the Pizza Hut buffets of old. The food is well cooked and the service is very attentive.
… moreJeffrey Allen
The lady who took our order (connie i believe was her name) was extremely rude. People like her ruin establishments single handedly. I’m not sure why any business owner would keep such a horrible employee. I dont know if i interrupted her tik tok time, or if shes just a hateful person, but she should not be allowed around their customers. Paid $5.19 for fries…and this is what they sent. Requested marinara sauce with our cheese sticks they sent ranch instead. Quick reminder of why I usually use the Trinity location.
… moreCheryl Sigmon
They told us the wait would be 8-10 minutes it took 25 minutes to receive my order so much so I lost my appetite and did not want to eat the food when we received it. They took care of all the Door dash people first. Carry out regular people are not their priority so go to Ferro’s pizza instead!!!
Also the pizza is doughy and a large pizza costs 21 dollars and not worthwhile. A frozen pizza from Aldis will satisfy better. Do not waste your money or time on this experience.
… moreAlso the pizza is doughy and a large pizza costs 21 dollars and not worthwhile. A frozen pizza from Aldis will satisfy better. Do not waste your money or time on this experience.
SnickersBarBaby
I truly believe reviews are important because they help us understand how businesses treat their customers. As someone who works a very busy job, I look forward to my little “cheat days” on Fridays and Saturdays. This week I decided to treat myself to Pizza Hut, but I accidentally confused the Pizza Hut app with Little Caesars. I didn’t realize the mistake until I arrived at the store.
When I walked in, there were two women at the register. One of them, who was taller, was incredibly kind. She laughed with me about the mix-up, and we joked about it. It made an embarrassing moment feel lighthearted, and I really appreciated her warmth.
The other employee, however, was much colder. I tried to joke with her as well and even complimented her hair and glittery eye makeup, but she didn’t respond or acknowledge me. I brushed it off at the time and figured maybe she was having a long day or was the one who answered my earlier phone calls and felt annoyed. She ended up being the one who checked me out.
When I got home, I realized my wings were missing the garlic parmesan sauce. Thankfully, I had time on my lunch break to return. When I went back, the same employee took the box without making eye contact, didn’t apologize for the mistake, and simply added the sauce in the back before handing it back to me. There was no acknowledgment, no courtesy, and no “have a nice day.”
As a Black woman, I couldn’t help but wonder if there was something more behind the coldness I experienced. I never want to assume the worst about someone, but when basic courtesy is missing, it does make you question things. At the very least, I believe everyone deserves kindness and professionalism, especially in customer service.
I’ve lived in this area for almost six months and this was my first visit to this location. After this experience, I can understand why the rating sits where it does. I truly hope this feedback encourages better training and reminds everyone how much small acts of courtesy can impact someone’s day.
… moreWhen I walked in, there were two women at the register. One of them, who was taller, was incredibly kind. She laughed with me about the mix-up, and we joked about it. It made an embarrassing moment feel lighthearted, and I really appreciated her warmth.
The other employee, however, was much colder. I tried to joke with her as well and even complimented her hair and glittery eye makeup, but she didn’t respond or acknowledge me. I brushed it off at the time and figured maybe she was having a long day or was the one who answered my earlier phone calls and felt annoyed. She ended up being the one who checked me out.
When I got home, I realized my wings were missing the garlic parmesan sauce. Thankfully, I had time on my lunch break to return. When I went back, the same employee took the box without making eye contact, didn’t apologize for the mistake, and simply added the sauce in the back before handing it back to me. There was no acknowledgment, no courtesy, and no “have a nice day.”
As a Black woman, I couldn’t help but wonder if there was something more behind the coldness I experienced. I never want to assume the worst about someone, but when basic courtesy is missing, it does make you question things. At the very least, I believe everyone deserves kindness and professionalism, especially in customer service.
I’ve lived in this area for almost six months and this was my first visit to this location. After this experience, I can understand why the rating sits where it does. I truly hope this feedback encourages better training and reminds everyone how much small acts of courtesy can impact someone’s day.
beastboyrolf
Came in for lunch to sit down and have the buffet. Connie was an awesome server, and was very attentive. The buffet brought back good memories, and the pizza and breadsticks were perfect!
… moreBrandon Davidson
Love going in for the lunch buffet as it’s always full and fresh! Connie is always on point with the service and making sure you’re taken care of! Highly recommended!!
… moreDestini Cleveland
I see why the reviews are low. First I waited entirely too long for my food. Then I get 3 of the small boxes and you can clearly see that one has way less chicken than the others. Instead of trying to rectify it, they looked at me like what are they suppose to do. Unexceptable!
… moreAnthony Mayer
I had an incredibly frustrating and unprofessional experience at the pickup window tonight (11/18). The employee working the window (a woman with purple hair) was hostile, condescending, and completely unwilling to assist with a simple issue.
I had placed two orders via the app using the same login and card: one for pizza and a second transaction for a 2L soda. When I picked up the food, I asked for the soda, but she dismissed me immediately, claiming there was no second order. I had to drive around the building to pull up my receipt details. When I returned to the window with the proof of purchase, her refusal to help was baffling:
Refused to look up by Order Number: I offered the order number, and she told me it was “too long” and she “couldn’t type all that in.”
Refused to look up by Payment: She claimed she couldn’t verify the order using the transaction amount or card details.
Refused to check recent orders: When I asked if she saw a standalone order for a 2L soda placed immediately after mine, she refused to answer, claiming it was a “security issue” to reveal that information. It is a soda pickup, not a bank transaction.
Finally, she asked for my phone number and found the order immediately. It turned out the app had glitched and put the second order under a different name, but since both orders were attached to the same phone number I had just provided, she likely saw it on her screen the entire time. It felt like she was intentionally making the situation difficult rather than simply handing me the item I had paid for. Management needs to address this level of laziness and hostility toward customers.
… moreI had placed two orders via the app using the same login and card: one for pizza and a second transaction for a 2L soda. When I picked up the food, I asked for the soda, but she dismissed me immediately, claiming there was no second order. I had to drive around the building to pull up my receipt details. When I returned to the window with the proof of purchase, her refusal to help was baffling:
Refused to look up by Order Number: I offered the order number, and she told me it was “too long” and she “couldn’t type all that in.”
Refused to look up by Payment: She claimed she couldn’t verify the order using the transaction amount or card details.
Refused to check recent orders: When I asked if she saw a standalone order for a 2L soda placed immediately after mine, she refused to answer, claiming it was a “security issue” to reveal that information. It is a soda pickup, not a bank transaction.
Finally, she asked for my phone number and found the order immediately. It turned out the app had glitched and put the second order under a different name, but since both orders were attached to the same phone number I had just provided, she likely saw it on her screen the entire time. It felt like she was intentionally making the situation difficult rather than simply handing me the item I had paid for. Management needs to address this level of laziness and hostility toward customers.
Guy
I gave this restaurant a 1 star because as a delivery driver, when we accept an order – time is money – and it seems like after several deliveries here it’s the same thing every time… They don’t start making the order until we arrive. This makes an order which was halfway decent become completely unworthy for the time spent.
… more