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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1500 S Main St Hospital, Fort Worth, TX 76104
Phone: (817) 927-3683
Order and Reservations
Order: Order online
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Reviews
Gary Richie
Busy and plenty of staff They pump out some food .Clean and my food was not sloppy .
… moreDeidre D
My sweet husband is currently being treated at JPS so I came down to the McD’s inside the main hospital for some lunch. First of all, the restaurant is bright and clean. All the lights are on, all the menu displays work, they have great music playing, the floors are swept & mopped, and there aren’t any dirty tables anywhere. I ordered the $5 meal. They made it fresh, everything was piping hot, the food had great flavor, and above all, the staff was thorough, efficient, and friendly. Professionalism goes a long way! Best location I have EVER dined at. 10/10
… moreS 12
Location: McDonald’s – John Peter Smith Hospital
Address: 1500 South Main St, Fort Worth, TX
I had a very unpleasant experience at this McDonald’s location due to the supervisor’s behavior. I simply asked a question about the difference between ordering a meal and ordering items separately, and I politely requested that my fries and nuggets be served hot.
Instead of responding professionally, the supervisor became rude and dismissive. She then began speaking to other shift crew members in Spanish while looking directly in my face, talking trash about me in Spanish, not knowing I understood it all, because I was bilingual, which I found extremely disrespectful. Whether intentional or not, it created an uncomfortable and unprofessional environment. Fort Worth is a diverse city, and there are many bilingual customers no one should be made to feel talked about or disregarded.
This behavior showed a lack of class, poor leadership, and very low customer service standards, especially for a supervisor. I expect better professionalism, respect, and courtesy from management staff, particularly in a hospital setting where customers are already under stress.
I hope corporate management addresses this issue and provides better customer service training for supervisors at this location.
… moreAddress: 1500 South Main St, Fort Worth, TX
I had a very unpleasant experience at this McDonald’s location due to the supervisor’s behavior. I simply asked a question about the difference between ordering a meal and ordering items separately, and I politely requested that my fries and nuggets be served hot.
Instead of responding professionally, the supervisor became rude and dismissive. She then began speaking to other shift crew members in Spanish while looking directly in my face, talking trash about me in Spanish, not knowing I understood it all, because I was bilingual, which I found extremely disrespectful. Whether intentional or not, it created an uncomfortable and unprofessional environment. Fort Worth is a diverse city, and there are many bilingual customers no one should be made to feel talked about or disregarded.
This behavior showed a lack of class, poor leadership, and very low customer service standards, especially for a supervisor. I expect better professionalism, respect, and courtesy from management staff, particularly in a hospital setting where customers are already under stress.
I hope corporate management addresses this issue and provides better customer service training for supervisors at this location.
Tommy James75
Place food is almost always hot,, employees are friendly always
… moreDoralee Sprick
Worst customer service ever. They could care less if they help you or not.. the manager just makes a face if you have a problem with the app to use to get points and the young girl cashier has no clue even what you are referring too. It’s always 50/50! What kind of service or food you want there.
… moreTay Cook
The night crew are so incredibly rude. I work in the building and will never go back. The worst customer service I’ve ever experienced.
… moreJoana Lugo
Hope with all renovations JPS has this place can be also part of it. It feels like the people and food taste like sickness doesn’t feel clean place been like this since over 30 years .. inside hospital they should/must have a better food options around.
… moreWilliam Baker
More of an issue with Google Maps than this locations misgivings: Can this be set in GPS to not automatically direct people to it? Im not really a fan of raiding a hospital for my morning coffee
… moreJackie Watson
They are on spot with my order every time. They always ask me if I want sauce or offer upgrades. I love coming to this McDonald’s
… moreWilliam Tang
There’s no reason a hospital should have a McDonalds. How are you supposed to heal up if you have the option of eating ultra-processed products?
INSANE
… moreINSANE