Debbie Stivers
Stopped by Applebee’s in Hammond for 2nd time. Our 1st visit there was a dismal failure!! Upon receiving a call from Luke, the Manager, he asked us to give them another chance and he would comp the meal. I ordered the Bourbon Street steak w/ mashed potatoes. My husband had the Quesadilla burger w/ fries. After a LONG WAIT… the manager on duty brought out our meals. My Bourbon Street steak with mashed potatoes was SHOCKING!!! The mashed potatoes came straight from the refrigerator!!!!!! I gave my husband a bite to verify I was correct!! REFRIGERATOR COLD!!!!! The server came back and ask abt our meals. I told her my potatoes were COLD!!! She took my plate back to kitchen. The Quesadilla burger was greasy and had multiple bone fragments. The tortilla was EXTREMELY tough. When Server returned with my food…the potatoes were HOT! When I did attempt to eat the Bourbon Street steak…it was not a quality cut of meat!!! It had so much gristle and fat! The Manager never offered to check on our meals. Another VERY UNSATISFACTORY MEAL!!!
… morec. j. d. vise
The food was great today! Had the white cheddar chicken sizzler w/ mashed potatoes, broccoli, and fried onion bits on top through the “two for 25” deal. Also had a house salad w/ honey mustard. The Bourbon Street chicken w/ shrimp is solid as well.
Lastly, I just wanted to give high praise for our servers both times we came this way: Brandon and Justin. He is excellent and passionate about the customer.
… moreCathy F
I went around 2:00 it was quite the service was excellent and my waitress Joslyn was efficient. I had the bourbon chicken and shrimp and had no complaints.
… moreCharlisa Burise
The visit started out pleasant until we started to eat the food look good and smell delicious!! On my fork I was about to put in my mouth had something on it ! Inside my mash potatoes I thought it was hair it turned out too be from a grill brush in other words a piece of wire the manager never came out or said anything but a second hand message we can fix the meal over or offer something else. At this point what if I had eaten that peice of wire ?
… moreHoneybee Lady
The ribs was fall off the bone they was so tender. The shrimp was crunchy. Try the hot honey chicken breast with bacon!! The restaurant was friendly bathroom’s could have been a little cleaner.
… moreQueen San
Our server Curtis was very attentive and made sure that we were comfortable. He even saved me a few dollars by combining 2 of the meals into one of the deals they had going on. We received great customer service!
… moreTimothy
Honestly I had a great experience here late night with some friends. Waitress was chill. Kept my drink full, and I drink a lot of diet soda so this was really nice. Food was decent and at the time me and my friend got the 25 dollar 2 person meal to split. Not bad at all. Plus they still take people happily up until close. Very nice
… moreKirsten Worzalla
My family and I just ate raw chicken! I am beyond disgusted and upset. My child ate a lot before we noticed
… moreBella’ Daigle
Ate with the whole family today it was seven of us lol, The food was great. The service was amazing!!! can’t remember my server‘s name, but she was very, very sweet to us and patient with all the kids!!! Thank you guys!! definitely recommend Great place to eat with the kids, The prices for what you get are really good!!! We all left very full and very happy!!
… moreMikela Cathey
The girl serving us was great but we waited over an hour and a half for food. Food finally comes out and was cooked incorrectly. Never served a side that was ordered.
Sent everything back and left. Manager no where in sight.
We will never be back.
… more