
Low-key hookah joint also serving Mediterranean kebabs & sandwiches plus American & Arabic coffee.
Address and Contact Information
Address: 6110 Richmond Ave, Houston, TX 77057
Phone: (713) 782-1789
Website: https://www.wasfis.com/
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A very nice touch was the owner walking around and checking on the guests, making sure everyone was happy and taken care of. That kind of attention really makes the experience better.
We went there with a family of six, including a baby.
The cold and hot mezza were all of decent quality (8/10). The fattoush and tabbouleh were also 8/10.
For the main entrée, the mixed grilled meat was 9/10, and the today’s special, which was Kabsa rice, was great (10/10).
The staff were nice and friendly.
The hookahs were great as well (10/10).
The only thing that was really upsetting was the ventilation of the whole space. It’s a closed restaurant, and the ventilation seems to be insufficient for the number of hookahs, which put you in a continuous second-hand smoking environment that is unbearable for adults and, most importantly, for any children.
I asked if we could open the windows, but they said they don’t open.
We went home coughing and got sick the next day, along with our daughter, and she stayed sick for two weeks.
We didn’t expect the environment to be unsafe for children. It would’ve been one of the best eating spots in Houston if there wasn’t a problem with ventilation.
**Edit 1**
We went back for breakfast as a group of three. We asked about a non-smoking area, and there was one near the main door, so we sat there. The staff were nice, as usual.
We ordered foul medames (9/10), eggs and sujuk (10/10), shanklish (10/10), makanek (it was sour, 1/10), qudsiyah (10/10), and the fresh bread (10/10).
I want to mention that the olive oil is one of the best we have tried in the US.
One of the best spots in Houston to enjoy Middle Eastern cuisine.
However, the entire experience was elevated by the exceptional service, particularly from our server, Sandra. She was incredibly humble, sweet, and attentive, checking on us just the right amount and making us feel genuinely cared for throughout the meal. Sandra is a true gem and a credit to the restaurant’s staff!
To top it all off, the atmosphere was magical. The addition of live music and singers performing Arabic songs created an immersive and joyful environment that truly transported us. It was the perfect backdrop to a delicious dinner.
It was our first time there. The restaurant was spacious with multiple seating areas. We sat down and found the menu already on the table. About five minutes later, a waitress came to take our order, but we asked for more time to decide. Her attitude was somewhat dry and not very welcoming.
When she returned after around 10 minutes, I asked if they had Mansaf, as I had seen it on the menu, but she informed me that it’s only served after 1:00 PM — and it was around 12:00 noon at the time. So, we ended up ordering a mixed grill platter that included chicken tikka, kebab, and lamb tikka, along with rice and drinks. She suggested increasing the order size since we were three people. The first platter cost $45 and the second about $20.
However, no recommendations were made for daily specials or signature dishes, which is something we usually expect from the staff to help enhance the experience.
The food was tasty, especially the chicken and meat. After the meal, I went to the restroom, and when I returned, I requested the bill to pay for my friends as a surprise. I was shocked when the total came to $105, including a pre-added tip without any prior notice or consent. This automatic tipping felt a bit unfair.
Overall Thoughts:
The food was good, and the place was clean and spacious. However, the service needs improvement — especially in terms of friendliness and communication. Also, customers should be clearly informed if a tip is going to be added automatically to the bill.
10/10 would recommend
The staff recommended the Kunafa and said it was their best seller, but unfortunately, it did not resemble real Kunafa at all. It was very difficult to eat and nothing like what you would expect. It was simply not good.
On top of that, several people were smoking cigarettes inside the restaurant, and no one from the staff addressed it. This made the environment uncomfortable and unpleasant.
When I politely shared my feedback about the Kunafa, the response was basically “come back next time and we’ll fix it.” Nothing was done at the moment, and I felt like my concern wasn’t taken seriously. It came across as if I was just complaining, even though I was genuinely trying to give constructive feedback.
Good customer service means trying to fix issues when they happen, not just brushing them off. Unfortunately, that didn’t happen here.
Because of the poor dessert quality, lack of enforcement on smoking, and unhelpful response from the server, I would not recommend this place. I expected a better experience.
Price per person: …