Five Guys

  4.3 – 1,737 reviews   • Fast food restaurant

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Your nearby Five Guys at 13249 City Square Dr. in Jacksonville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 32218

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Reviews

Corey Mckie
⭐️⭐️⭐️⭐️⭐️
This Five Guys deserves every star—not because of price, but because of the people.

An all-women crew absolutely crushing it during high traffic hours with clear communication, efficiency, and real teamwork. You can tell this kitchen is run with intention and pride. Orders move fast, everyone knows their role, and the energy stays positive even when it’s busy.

Shout-out to Sam, the leader who strikes the perfect balance between being in charge and being genuinely kind. She leads with confidence, respect, and grace—and it shows in how smoothly everything runs.

The food? Fresh, hot, and exactly what you expect when a kitchen is operating at this level.

Five Guys—value these ladies, because THEY are the reason this location earns a solid 5-star review.
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Amber Cottle
I came in 10 minutes before closing. I felt horrible but I was starving. The cashier Jess was especially sweet and Will the cook was also nice to me. Though he’d just finished cleaning the stove. Made my night and my burger is great!
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John Rooks
As always , food was great. A good place to stop for lunch going up or down I95. And if you need to walk around a little in the middle of your driving day , you can always stop in at Daluth Trading Company. Its on the far side of the parking lot
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StopAndLive
My wife and I,her sister and her sisters husband went to five guys to eat. The floor was dirty, the lobby trash cans was overflowing. We had 4 cheeseburgers, 4 fries, 2 milk shakes and 2 soda’s. The food was good, it cost $74.00 was it worth it? To me it was not. Go try it for your self. and tell me is the food worth the price. My self and my family probably will never go back to five guys to eat again.
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Robert Abbott
The food and service is really good. The prices are just absurd. Not with it. But honestly if you want a freshly cooked burger, there is much choice anymore. Even Whataburger is pre-cooking their burgers now. So if you can spend $50 for 2 bacon cheese burgers and 1 fry. This is your place.
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Anna Johnson
I’ve been to 5 Guys in the past and NEVER got a burger grilled like this before. The worse burger I EVER had. That girl needs to come off that grill…she squeezed all the juices out of the burger, burnt it on the grill. Look at both sides of each burger.

For what I paid, doesn’t make any sense!!! $30.00 later and so disappointed
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Adam Allen
They have hired new employees particulary a young women working the grill that cant handle the lunch rush and very rudely turned me and my wife away from ordering while the restaurant was within its service hours because they were exasperated with the volume of orders, obviously management needs to have someone working that can handle flipping pattys and a bit of stress. We won’t be eating there anymore its already to expensive and nasty and childish employees added in has broken the camels back.
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Philip Ashby
Absolutely terrible customer service. I ordered $19 worth of food and asked for a cup for water. They gave me a cup about the size of a thimble, so I asked him if I could have a regular cup given that I was spending almost $20 on a burger and fries. Their response was no. Sorry that’s the water cup. I will never go to this location again. Terrible terrible service
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Karl P
Love Five Guys burgers. I always get a burger all the way plus jalapeño peppers.

This location seems well kept. The bathrooms were clean. They have a freestyle soda dispenser so you can customize your sodas with different flavors.

The best thing is being able to feed my kids peanuts while we wait for the burgers to be done.
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john myers
Good food but pricey for a cheeseburger that doesn’t come with fries or a drink. Place was kinda dirty. They have peanuts to eat when waiting for food and the shells were everywhere and some looked mouth wet.
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