Popeyes Louisiana Kitchen

  3.7 – 1,166 reviews   • Chicken restaurant

Social Profile:

Swing by your local Popeyes at 13860 Smoketown Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 22192

Hours

Monday10 AM–1 AM
Tuesday10 AM–1 AM
Wednesday10 AM–1 AM
Thursday10 AM–1 AM
Friday10 AM–1 AM
Saturday10 AM–1 AM
Sunday10 AM–1 AM

Address and Contact Information

Address: 13860 Smoketown Rd, Woodbridge, VA 22192

Phone: (703) 580-5156

Website: https://www.popeyes.com/store-locator/store/restaurant_83702

Menu Photos

Order and Reservations

Order: Order online

popeyes.com

Photo Gallery

Related Web Results

Popeyes in Woodbridge, VA

At Popeyes 14420 Jefferson Davis Hwy, Woodbridge, VA, 22191, we don’t just serve food – we serve flavor. Our chicken is hand-battered, marinated for 12 …

Popeyes at 2700 Potomac Mills Circle

At Popeyes 2700 Potomac Mills Circle, Woodbridge, VA, 22192, we don’t just serve food – we serve flavor. Our chicken is hand-battered, marinated for 12 …

Popeyes

Mouth-watering crunch and juicy fried chicken bursting with Louisiana flavor. Explore our menu, offers, and earn rewards on delivery or digital orders.

Reviews

Stephanie Colvin
Aweful!!!!!! super greasy taste old like hard to eat old biscuits were hard crunchy Nasty! Popeyes do betta. I use to buy weekly I can’t the Mac and cheese old and burnt! No way should it be this bad. Never again
… more
Kayla Taica
I have never been to a bad Popeyes, this Popeyes is so bad we genuinely drive further just to avoid going to this one. It’s like they make sure to dunk your food in a bucket of water before serving it, I have no idea why it’s always so soggy from the fries to the tenders and sandwiches. They are SO stingy with the ranch. The nail in the coffin to writing this bad review (something I have never done before) is that they entirely on another level messed up my DoorDash order. Simple order. 1 large fry, 2 spicy chicken sandwiches with cheese no pickle, and a 5 ct tender. Order was entirely missing the tenders, had no cheese on either sandwich, AND of COURSE we found a hair in our sandwich. Missing items happen on delivery, but this is beyond absurd. Avoid this Popeyes like the plague.

EDIT:
I am not joking when I say I got a free redelivery from DoorDash, and they messed up my order AGAIN. The chicken sandwiches were STILL missing cheese- the biscuit was like a hockey puck and the tenders were somehow cold while the sandwiches were hot. I am genuinely BAFFLED. So now we have four no cheese soggy sandwiches
… more
kendra haskins
I had one of the worst fast-food experiences I’ve ever had at Popeyes. I placed a mobile order by mistake at the Dale City location instead of Smoketown. When I realized the error, I tried calling Dale City multiple times—no one answered. I went into Smoketown to explain the situation, hoping for some help.

When I asked to speak to the manager, I was told, “I’m on break.” As an assistant principal, I cannot imagine telling a parent or student that I won’t help them because I want a break. That level of customer service is unacceptable.

The cashier’s response was dismissive, essentially telling me to “just drive there.” The only person who showed any compassion was Andreas, the youngest employee in the store, who kindly explained what I could do to try to fix the issue. Unfortunately, even after following his advice, the online customer service link informed me I couldn’t get a refund.

To make matters worse, I purchased food at Smoketown anyway—a deal for two people with chicken wings and tenders. When I got home, I discovered my order was wrong: only chicken tenders, no wings. So not only did I lose money on the original mobile order, but I also paid $30 for food that wasn’t even correct.

This chain failed me at every level: poor communication, unprofessional management, dismissive staff, and incorrect food. I will never eat at Popeyes again.
… more
Angel Roberts
To whom it may concern,
I am writing to report a deeply disappointing and unprofessional experience at your 13860 Smoketown Rd., Woodbridge, VA. Popeyes. After leaving work, I stopped in to place an order. Despite several employees being present — approximately four or five — not a single staff member acknowledged me as I stood at the counter waiting to order. Instead, they continued cleaning and conversing while ignoring customers.
It is unacceptable for employees to disregard guests in this manner. If staff members are unwilling or unable to engage with customers, or if language barriers prevent effective service, this reflects poorly on the entire establishment. Even when the manager appeared, no corrective action was taken, which only added to the frustration.
As a business owner and regional manager myself, I understand the importance of customer service and employee accountability. This visit made it clear that these standards are not being upheld at this location. I will not be returning, and I will be sure to share my experience with others.
I hope this issue is addressed so future customers do not have to encounter similar treatment.
… more
Ellison Montiel
I was just at Popeyes on a Friday evening. I ask for four chicken legs. These people gave me two thighs when I ask for four chicken legs plus they even forgot about my large red beans & rice. The blonde lady was very lovable very nice lady.
… more
Kiki Bryant
I don’t know what’s going on with Popeyes, but how dare you sell me a tablespoon of mashed potatoes and charge me full price. These containers are no where close to being half full!! You’re cheating customers and I wsnt my money back!
… more
Christian Ashford
First of all, Seems like their chicken has lost its quality. It’s super dry now it’s like it’s been sitting there for hours. Second, it seems for this specific Popeyes, the bathrooms are awful. They need a new janitor.
… more
TJ Smooth
My experience eating at this location was not not great, but it was not terrible either. The restaurant was a little dirty; trash on the floor, soda spilled on the counter, stains on the walls. The employee that took my order wasn’t very polite. I guess he was distracted, because I told him my order was for dine-in, but I received it in a to-go bag. I ordered the spicy chicken sandwich combo with fries. It was $10.66. Even though I ate in the restaurant, my sandwich and fries were only slightly warm. However, the food was good. Maybe I just caught them at a bad time, but from this experience, I would not eat here again.
… more
mohammad siddig
I keep ordering from this place via Uber eats and I’m done with them.
I ordered 4 strawberry and cream pies and got 2, last time I got 2 and one of them were apple.
They never get the order right and I lose so much money because of that, no more Popeyes from this location.
… more
WolfPack 248
IF I COULD GIVE 6 STARS I WOULD!!
EVERYTIME I GO EVERYTHING IS COOKED, READY AND DELICIOUS! Huge family meals, 5min in n out! No mistakes! EVERYTHING is ready, working and the staff is awesome!
Congrats! This is a shining example of how a Popeyes, or any fast food place should be run!
… more
… View more

Leave a Comment