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At Wendy’s in Shirley, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Shirley, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 555 William Floyd Pkwy, Shirley, NY 11967
Phone: (631) 399-1136
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Richard Maunz (Eagle328)
This has to be one of the worst Wendy’s I’ve gone to in my entire life!
I ordered something on their app. Then I get there to be told coldly that they don’t have the item. Do you want something else? No, please, can I get my money back? Talking inside about this. Then the girl who could barely breathe, like she hated being there, blows me off. Now, a man came over. He says the same thing. I said I want my money back… Now I’m punished to pulling ahead to wait more. After waiting, a man comes out to give me my food. But without my item, and with an attitude that he, too, couldn’t care less. No friendly people at all. Total shot show. Do yourself a favor and go somewhere else. I have one close to me that’s excellent. Friendly people who talk to you. This store is a disgrace! Stay away unless you want issues as well
… moreI ordered something on their app. Then I get there to be told coldly that they don’t have the item. Do you want something else? No, please, can I get my money back? Talking inside about this. Then the girl who could barely breathe, like she hated being there, blows me off. Now, a man came over. He says the same thing. I said I want my money back… Now I’m punished to pulling ahead to wait more. After waiting, a man comes out to give me my food. But without my item, and with an attitude that he, too, couldn’t care less. No friendly people at all. Total shot show. Do yourself a favor and go somewhere else. I have one close to me that’s excellent. Friendly people who talk to you. This store is a disgrace! Stay away unless you want issues as well
Mynor Perez
So disappointed to many time got my order wrong plus Stuff very unprofessional rude and when I ask for side of source for my burger meal she said I put ketchup on your bag if you didn’t order chicken nuggets you have to pay for side source and she said it with an attitude plus when I got home she didn’t even put ketchup. Never coming to this place ever again. Center Moriches Wendy’s is five minutes away they are professional and kind and when you ask for side sauce they always give you two.
… moreDenise overton
The person who was working at the drive thru was so rude. Not once did she say hello, tell me the price of the food or say thank you and goodbye! Not one word!! She should not be working with customers with her rude attitude
… moreU Upsidedownfeet
The staff is always so rude. They take forever. I recommend going to moriches if you want wendys
… moreJnicole G
the only reason i’m giving a bad review is because the blonde women whose the manager here is an absolute beast. she’s nasty and down right mean to all her employees. watching her talk down and belittling them even in front of customers makes me never want to go back.
… moreB A
I had a great experience at this location, I was greeted upon walking in and the cashier was friendly, the manager was also working and she was doing multiple jobs at once, packing food, doing drive through order. Excellent customer service!
… moreDonna
My food was cold. Not one item was warm or hot. Very disappointed, first having Wendy’s in 4 years and I will never it for while again.
… moreJoel Rivera
Bad customer service from the manager who was on duty on July 15, 2022 at 10:08 p.m.
I want to comment my problem.
We were coming from a long trip with my family and my little sisters aged 3 and 5 decided to go for their happy meal at Wendys in Shirley Long Island New York at 555 William Floyd parkway Shirley ny 11967.
Then it was my turn to place the order at the drive-thru and the person who attended me spoke English and asked for someone in Spanish and someone reluctantly and aggressively attended me, when I told him that I wanted 3 orders of happy meal He told me if I wanted chicken nuggets or cheeseburger I told him Cheeseburger and then he repeated the order saying ok you have fries and chicken nuggets and I said no I don’t want chicken nuggets I want cheese burger and then you tell me ok you have 4 orders of happy meal with potato and chicken nuggets what size do you want the fries so I didn’t understand why she didn’t take my order and kept repeating that there were 3 cheeseburger happy meals and not chicken nuggets so I decided to go where you pay and they give you the order I went ahead with my car and I arrived and the manager was there and he was checking the orders and he told me what my order was. He didn’t greet me or anything, he just asked me about my order and I told him 3 happy meal in English and he told me that he didn’t have my order and he looked at the screen And then the girl arrived who took my order in Spanish and told me that they did not take my order because I went to the window where they make the delivery and I told her that I would go ahead because I did not understand the order and I also asked her what take the happy meal apart from the cheeseburger and the fries and she answered me by yelling that because I had gone ahead they couldn’t take my order and that they can’t do it and I told her DON’T YELL AT ME please and she kept yelling THE maganer was There I said sorry (she’s talking loud to me *English) he yelled at me that I needed to move and I told him you are the manager because he was there all the time he only speaks English….
The Manager YELLED at me very LOUD (OUT OF HERE OUT) and I answered him, are you sure he kept yelling at me after that another very nice person came to ask about my order and she told him to calm down and grabbed his hands because the manager he had a very aggressive face because he wanted me to run away from there he couldn’t stop yelling things in English when the third person came out he asked me for my order and I told him that the manager couldn’t be talking to me that way and that he could call the police. to give me his name so she didn’t give her name and she asked me what my order was to understand what was happening and I explained that there were 3 happy meals and that she wanted to know what it included, then she asked me if I wanted a drink I told her yes and then I told her what flavor of drink I wanted and she told me it was fine she pushed the manager by the hand because he was very aggressive and she went to place my order then the manager told her not to give me the order The manager wanted me to get out of there immediately and then the girl who took my order arrived again at the drive-thru and she came very aggressively to tell me that the manager said I had to go take the order again and behind me there was a big line waiting and she wanted me to go take the order again and my little sisters 3 and 5 years old hungry waiting for their happy meal it’s not fair that they will attack me like that. And the manager told the other girl not to give me the order when I left the MANAGER PICKED MY FINGER OUT. This is really a Discrimination, verbal aggression I felt very intimidated THIS IS THE TREATMENT THAT WENDY GIVES TO HER CUSTOMERS. ???????????????
… moreI want to comment my problem.
We were coming from a long trip with my family and my little sisters aged 3 and 5 decided to go for their happy meal at Wendys in Shirley Long Island New York at 555 William Floyd parkway Shirley ny 11967.
Then it was my turn to place the order at the drive-thru and the person who attended me spoke English and asked for someone in Spanish and someone reluctantly and aggressively attended me, when I told him that I wanted 3 orders of happy meal He told me if I wanted chicken nuggets or cheeseburger I told him Cheeseburger and then he repeated the order saying ok you have fries and chicken nuggets and I said no I don’t want chicken nuggets I want cheese burger and then you tell me ok you have 4 orders of happy meal with potato and chicken nuggets what size do you want the fries so I didn’t understand why she didn’t take my order and kept repeating that there were 3 cheeseburger happy meals and not chicken nuggets so I decided to go where you pay and they give you the order I went ahead with my car and I arrived and the manager was there and he was checking the orders and he told me what my order was. He didn’t greet me or anything, he just asked me about my order and I told him 3 happy meal in English and he told me that he didn’t have my order and he looked at the screen And then the girl arrived who took my order in Spanish and told me that they did not take my order because I went to the window where they make the delivery and I told her that I would go ahead because I did not understand the order and I also asked her what take the happy meal apart from the cheeseburger and the fries and she answered me by yelling that because I had gone ahead they couldn’t take my order and that they can’t do it and I told her DON’T YELL AT ME please and she kept yelling THE maganer was There I said sorry (she’s talking loud to me *English) he yelled at me that I needed to move and I told him you are the manager because he was there all the time he only speaks English….
The Manager YELLED at me very LOUD (OUT OF HERE OUT) and I answered him, are you sure he kept yelling at me after that another very nice person came to ask about my order and she told him to calm down and grabbed his hands because the manager he had a very aggressive face because he wanted me to run away from there he couldn’t stop yelling things in English when the third person came out he asked me for my order and I told him that the manager couldn’t be talking to me that way and that he could call the police. to give me his name so she didn’t give her name and she asked me what my order was to understand what was happening and I explained that there were 3 happy meals and that she wanted to know what it included, then she asked me if I wanted a drink I told her yes and then I told her what flavor of drink I wanted and she told me it was fine she pushed the manager by the hand because he was very aggressive and she went to place my order then the manager told her not to give me the order The manager wanted me to get out of there immediately and then the girl who took my order arrived again at the drive-thru and she came very aggressively to tell me that the manager said I had to go take the order again and behind me there was a big line waiting and she wanted me to go take the order again and my little sisters 3 and 5 years old hungry waiting for their happy meal it’s not fair that they will attack me like that. And the manager told the other girl not to give me the order when I left the MANAGER PICKED MY FINGER OUT. This is really a Discrimination, verbal aggression I felt very intimidated THIS IS THE TREATMENT THAT WENDY GIVES TO HER CUSTOMERS. ???????????????
Maria Isabel Maldonado
Nice, clean and bright, cozy fireplace with nice seating area and large screen TV with local News 12, bar stools facing highway with 4 seats each with own power outlet to charge electronics, clean bathrooms women’s and men’s, touch screen soda machine, real flowers vase on each table, very friendly staff, drive thru, late hours on weekends, plenty of parking
… moreJessica Nash
Went through the drive through. The person that took our order was RUDE AS HELL!! And I guess they forgot to fill the chili… I wish I could post a photo!!
… more