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As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Restaurant serving fast-food classics like burgers, hot dogs, french fries & shakes.
Address and Contact Information
Address: 2130 W Broadway, Louisville, KY 40211
Phone: (502) 778-3446
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Reviews
Tee M
Mrs Regina at store 8250 was the sweetest and kindest woman I’ve met In a long time. She went above and beyond for me and I’m grateful. The food was delicious and hot. She definitely knows how to run a store.
My french fries were hot and crispy. Yum.
… moreMy french fries were hot and crispy. Yum.
Cerebro Cortex
Worst restaurant experience I have EVER had during daytime hours. We recently moved extremely close to this Rallys on Broadway. In the past month we have ordered weekly at a minimum from this location. We use the rallyscheckers app and have never had issues w food or service. Today, 3 Mar 25 was different. We placed our order around 1130. Left house to walk to rallys on Broadway at 1140. Arrived to pickup at 1147. Asked a worker for my order at 1154 when she brought someone else’s order to window. She was extremely rude and goes on to talk about how I can’t just skip the line and I need to wait. I can literally hear her talking about how I think I’m important and act like I can’t see how busy they are through the shut glass windows. To be fair, The drive thru was full and there were four walk ups. About 5 mins later (unsure of the exact time) a guy brings my order up. All the seals are broken. He asks me to show him my order receipt. I comply cause I’m just ready to go. I get home, tell my mom, aunt and sister the whole story. They see every seal on every bag in the order is broken so now they say “they probably did something to your food.” I have no explanation on why all my seals are broken. We all decide we just want a refund. I walk it back up there. Finally they come talk to me. I ask for a refund. They say no refunds. It must be process through the app. At this point IDGAF I just want this over so now I’m posting this. I will NEVER eat at this location again. Tread lightly all. I feel better getting this off my chest.
Edit: I’m editing this 4 hours later after I have calmed down and had time to reflect. I hate that I got so emotional about this visit and feeling like we were not valued or “important” as customers. While my report is accurate, I hope this was a one off. The manager is a sweet person and she did offer to remake our food. She literally is ALWAYS there and i dont know what was up with her team today. We love Rallys ( best fries) and hope she can get this team in shape. Moral of the story on reflection I have had all 5 star visits until this incident which was a one star and I quick to run and tell the internet about. I’m better than that and the manager does not deserve that. TLDR, I had a bad experience today but should not act like this is a bad Rally’s. I still have not received my refund but that is a problem I need to deal with through the checksrallys app. 4/5 overall visits. Before today’s was 5/5.
… moreEdit: I’m editing this 4 hours later after I have calmed down and had time to reflect. I hate that I got so emotional about this visit and feeling like we were not valued or “important” as customers. While my report is accurate, I hope this was a one off. The manager is a sweet person and she did offer to remake our food. She literally is ALWAYS there and i dont know what was up with her team today. We love Rallys ( best fries) and hope she can get this team in shape. Moral of the story on reflection I have had all 5 star visits until this incident which was a one star and I quick to run and tell the internet about. I’m better than that and the manager does not deserve that. TLDR, I had a bad experience today but should not act like this is a bad Rally’s. I still have not received my refund but that is a problem I need to deal with through the checksrallys app. 4/5 overall visits. Before today’s was 5/5.
Celina Stanley
It was awful. Soggy fries & chocolate shake that tasted vanilla because they barely put any chocolate in it. Not the first time I’ve had issues with their food but it’s the first time I’m rating them over it.
… moreFor Honor
It was a girl named Lenora booker she was very rude she slammed the window in my face as I was yelling at someone from across the street that there child was about to run off in traffic. As she slammed the door I could hear her saying “he hollering in my ear distracting me ” I will delete this if I can get a response from the owner . I use to work for rallys and have I never once slammed the window on someone THAT WAS AN AUTOMATIC SUSPENSION. And ms Regina is a sweet heart God bless her she’s always has my order right . I hope they surprise her with something Big one day
It happened today October 28th around 4:00 pm
… moreIt happened today October 28th around 4:00 pm
Abbie Perry
Shout out to Ms. Regina!!! I’m the girl with the split payment for a small fry. Thank you so much you don’t even understand how much your kindness changed my day. I was about to just throw in the towel and give up, but because of you I changed my attitude and went home with my head held high!
… moreAudrey Moore
The morning crew is amazing,Ms. Regina is 1 hell of a manager. She makes you feel like family and welcomed
… moreVin Disuel
Food was hot and correct cashier Lenora helped me retrieve my online order n complete in person order as well
… moreFelicia Hernandez
Had waited for 30 minutes for my food. And gave me wrong sandwich and food was cold and. The 2 girl that was working. Was to busy talking about movies to. Get people food correct and was so rude. Never again will I eat. At this restaurant. Bad food and service
… moreChad Elliott
The whole crew is very cool with me and they get what the people need and get them on they way and the GM is really sweet and cool with me and all the rest of the people that they serve all day and everyday
… moreWilliam Hartell
Now that Rally’s no longer has the Rally burger, no tomatoes, no pickles, and barely any lettuce on the salty thin classic burger with the giant bun, they are going out of business. They even had a gorilla advertising their food recently … Not sure what that was about. I wonder if this is as planned if the owner has part ownership in Jack in the Box, that still makes a solid Rally burger. First time this year for a fast food burger and last from Rally’s. You just promoted Jack in the Box !!! they should thank you for making a terrible business decision. Nice one.
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