Dairy Queen Grill & Chill

  3.5 – 810 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 63080

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Reviews

Shannon Jackson
If you order anything other than 1, 2 or 3 combo know that the staff here are barrel bottom lazy. I order a plain, burger with nothing on it. I got a plain cheeseburger. I asked them to correct it and they did….by pulling off the cheese and giving me the burger back. I cannot eat cheese, it makes me viciously ill. 0/10, eat here at your own risk. If they cut corners this way, you can be guaranteed they cut other corners.
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Jennifer Von
This place is terrible!
Beware
The staff and the Manager slammed the drive through window on us because we tried to order a Hunger Buster, Steak Finger Basket, or corn dogs

@dairyqueencorporateoffice
You need to send undercover representatives to visit

Don’t go here
Go to the Sonic nearby
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Lori Yost
I rarely go to DQ, but when I do I have hopes its going to be better than the last. Never fails to disappoint.
I asked for peanut butter topping, actually got a mix of peanut butter and chocolate. Obviously they forgot a layer of ice cream as well. The tall lid for Peanut butter parfaits used to barely cover the top. Now it doesn’t cover anything but the bottom….
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Roger Huff
We were driving through the area traveling and decided to give it a shot. Went through the drive through. The chicken and fries were fine but the gravy that we were given was the temperature of the surface of the sun. I’m not sure I’m going to be able to taste any food for a week with how burned the top of my tongue is. Also instead of Texas toast, like you’re supposed to get with your chicken basket, we were given just grilled white bread like you’d get from the grocery. Thin sliced. Do better.

REVIEW UPDATE: responding to a customer review, asking that customer to click a link and explain their issue for a second time is not customer service. You’ve read my review and know what location it was for. You could contact the franchise owner with the feedback without asking the customer to do that first you. It’s obvious getting the feedback to them is not your priority. Do better at that location… and do better with your customer service online.
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Tammy Wilson
The staff was super friendly and helpful. We were passing through and stopped for lunch. The staff dropped some of our order and quickly remade and apologized. We would definitely come back again.
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GabbiElle Woodruff
Made everyone pull into the parking lot because they couldn’t get the drive through food out on time or anything and by the time I got my food it was cold and I had no time to eat because I had to go back to work. I do not recommend eating here needs new employees and management
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Sara Koenig
O my fries were hot but my husband’s was not and our burgers where less than Luke warm. This has happened multiple times at the restaurant
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M C
My husband ordered online.When I went back to complain about the burger that had more ketchup and mustard on the outside. 3 employees were standing in the front of the store. Finally somebody came to the counter to help me.Then proceeded to argue with me she could not refund my money because it was a mobile order. She finally refunded my money after she made a phone call. This place has gone downhill in the last few months.I do not recommend eating here.
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Ashton
11/10/25 at 5 pm
Took 20 minutes in the drive thru to get cold fries and not the right food. What the hell was I waiting for if my fries are cold!? Didn’t even sauce the chicken strips. They won’t be getting my money again. Again why did I have to wait 20 minutes!?
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John Roberts
I love their burgers and I ordered their flamethrower burger with bacon , it was great but I had asked for it to be without flamethrower sauce , it would really be nice if they could get their orders correct, I was already halfway to St Louis before I realized it had flamethrower sauce , I like the burger hot. But, five stars for tasty food, please guys just get it right next time !
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