McDonald’s

  3.7 – 1,914 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 78501

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Reviews

Victor Bazan
I stopped at the McDonald’s in Pharr, Texas and it was a terrible experience. They’re definitely not truck-driver friendly. I walked up to the drive-thru just wanting a simple coffee, and they wouldn’t serve me at all. They couldn’t even come on the speaker to say, “Hey, we can’t take walk-ups.” Nothing. Just ignored.

The only bright spot was an employee who was outside cleaning the trash cans — he offered to go inside and get my order for me, which I appreciated, but there’s no reason he should have to do that just so someone can buy a coffee.

If they can’t communicate or offer basic courtesy, I don’t see why I’d ever stop here again. I won’t be eating at this location anymore.
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Miss CeCe
Everything was good, they were just kinda rude but it’s morning and no one likes working early but I mean at least do well at your job even if you aren’t having fun.
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Jose Zapata
Ordered on the mobile app (3 happy meals with chicken nuggets). Had a 5 minute drive from my house got there and drove up to the window. I was rudely asked to move forward as soon as I approached the window without any greetings. Then proceeded to wait 15 minutes while other people were getting their orders as soon as they arrived to windows many including happy meals themselves. When the individual finally came to give me my order they gave me 3 happy meals that hadn’t even been closed and tried shoving them all out to me and I was trying not to drop anything while keeping them in mind. They forgot my juices which I had to ask for but I’ve never been given an open bag/box at any McDonald’s and it seemed unprofessional.
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Dawesome Life
I try to avoid this McDonald’s like the plague even though it’s so close to my home. Why? Because every time I have given it a go I am always told to move up, park in a space, and wait. Not only do I have to wait but other customers too. Then when I get my food it’s warm at best and fries aren’t even fresh. Twice they gave me the wrong order. They move customers up so they can cheat the system and say they are attending customers quickly but they are not. Fast food & service means I order and I get my food at the next window maybe a minute topd. I have never had this issue with other McDonald’s and for one meal at that. The Manager needs to improve their process.
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gilbert perez
I have been to this place 5 times in 3 years and haven’t comment due to not coming regularly but each of those 5 times is embarrassing. Timely and professionalism is out the door in this place. Its mcdonald’s not a Michelin star restaurant or a mom-and-pop.
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Alejandra Mata
I went through the drive thru and I wanted to order a mcdouble and said they don’t have the meat for it, then it took 20 mins in drive thru and when they give me the order it didn’t even have fries and I was missing my drink. Had to wait more minutes and I decided to go inside and no one served me until I made contact with a girl wearing an airpod! Told her she didn’t give me my fries and she said “Didn’t I put them in there”. Crazy! If they’re not there, they’re not there ! Had to wait 10 more minutes then a manager came, not caring about the customers just went to the front to close boxes, then 2-3 mins pass and he asked me what is wrong, told him the same thing ( also told him that I work in a fast food place and it’s crazy how much they take for just nuggets and mcchicken, and he was speechless! Horrible Service.
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Duskspace 7
Service – every single time I have gotten food from here, I had to wait at least 7 or 8 minutes regardless if it’s just me or if there’s a line, which there often is, probably because they’re really slow. On top of this, when I’m working night shift and I want to eat here, from about 3:20 AM to 4:30 AM they are always saying they’re closed because they’re prepping for breakfast, I’ve never worked at a McDonalds, but I am truly doubting, it takes an hour to prep, there has to be some sort of loophole the employees are doing to get away with stretching the time out to make it an hour but I don’t believe it to be true, if so, then it should also take an hour if not more to set up for the larger normal daytime menu, but we all know it doesn’t.
Food – my coworkers have had bad experiences such as food being room temperature at best but from my experience it has been good, the fries don’t taste old and are hot, the main entrees are always hot and prepared normally with no problems so that is at least a good thing, one bad thing however is I like ordering the strawberry banana smoothie and every time they give it to me, it’s always dripping with the smoothie and sticky, so watch out for that. Overall, It sucks this is the closest McDonalds that I feel comfortable going to, but at least it’s not the Burger King across Jackson.
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lazaro cardenas
If you’re trying to dine in, you’re better off, ordering through the drive-through getting your food and go back inside and eat they prioritize drive-through more. There’s literally no one in the front.They just come and go .
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Jerry J
Slow slow slow and usually get the order wrong. Very poorly managed and run. The one in San Juan is significantly better. You could actually drive from McAllen to San Juan and back to get your food and it would still be faster than waiting for your order at this location.
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0Bellax
Worst experience EVER!! We waited 25 minutes in line for a three item order and the lady at the front desk was walking back and forth, on her phone, and wouldn’t even look in our direction. They took everyone else’s orders, but didn’t make ours. By the time we went in TWICE to tell them, they just brushed us off and let us keep waiting. I do NOT recommend.
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