LaGata
Deeply disappointed in my recent mobile order experience. I placed an order through the app with a 5:10 pickup time, but the app showed it as ready when I arrived at 5:08. After sitting in the drive-through for over 10 minutes with only two cars ahead of me, I asked the employee to please make sure my food was hot since it had clearly been sitting. I was told it was already packed and there was nothing they could do. At the pickup window, rather than an apology, I was told I “should have called.” To make matters worse, three or four employees were at the window, smirking as their coworker walked away.
No apology. No attempt to fix the situation. Cold food and condescending service.
I hadn’t visited Popeyes in years since the location close to me shut down (it was extremely dirty), and I won’t be back. The fried chicken market is competitive, and there are plenty of other options out there.
… morehqnnah le
Five stars because they always get my order right, are chill, and super cool. I really like popeyes so they deserve 10 star. Chicken sandwich is good. I think about it when i’m in school. That’s all
… moreJessica Moore
Wonderful staff! Hot fresh food, everything was in our Togo order. I highly recommend online order and parking on back wall to make it quick and easy to pick up orders. Keep up the amazing work Popeyes staff of Harrisburg.
… moreGee Bee
Today was T-Mobile Tuesday 3 piece tenders for a dollar and you had to order it online. Well coincidentally this locations website was not working, ordering online was impossible. So I went to this window and asked for assistance on ordering and all the sudden the man didn’t understand English.
He understands English and the other day.
… moreJames Laughman
Food was ok we ate inside the place was so smoky our eye was burning not a good place to eat at
… moreDEBBIE WEISS
I placed my order with Popeyes Jonestown Road Harrisburg, PA around 1:20 p.m. for delivery between 6:00 and 6:30 p.m. At 5:00, they canceled it, saying they couldn’t fulfill it. I placed a second order right away, hoping for better luck—but it was a complete mess.
I ordered two bone-in wing meals: one garlic, one sweet & spicy. Instead, I got one plain boneless wing order. I also ordered macaroni and cheese, which never arrived. I requested two sweet & spicy boneless wing orders and received three—but one was supposed to be garlic. All three were sweet & spicy. Not a single item matched what I asked for.
To top it off, I tried calling the store for over an hour and it just went straight to voicemail. No answer, no help, no accountability.
This was incredibly disappointing. I gave them a second chance and they still got everything wrong. They’ve lost my business. I rarely leave reviews, but this experience warranted it—and I truly hope management takes this seriously.
… moreStephanie Bordner
I had never been to a Popeyes before today. Their commercials make the chicken look so good so we decided to try it. It’s good but not better than KFC or Cracker Barrel’s fried chicken. The girl that took my order seemed very rushed even though there was no one behind me. They really could use a bigger parking lot if the drive-thru is going to be backed up.
… moreTanner Williams
Good crunch, Piping Hot, Satisfying flavor, Great deal
Service: …
… moreAsvnoyi M
Bought an 8 piece box meal with a side of order of french fries and 4 biscuits earlier around 6 today (3/12/2025). WARNING CUSTOMERS: ALWAYS CHECK YOUR BISCUITS IN YOUR ORDER! When I received my box, I saw the box of french fries, but no biscuits. The 2 boys who put the meal together looked at each other and grinned telling me they put the biscuits in with the chicken. After arriving to my destination, and placing the box down for my fellow co-workers, when I took out a biscuit was WERE HARD! Popeyes is well known for their “light brown airy” biscuit, not this which was overbaked (see picture). Apparently theses biscuits had been sitting for a good while, and rather than THROW them away in the garbage where they belonged, they cunningly PASSED THEM OFF TO ME! This is to help other customers in the furture…PLS CHECK YOUR BISCUITS!!!
… morejenny Ackley
My very favorite place to eat! The food is extraordinarily delicious, the service and people are prompt hard working and kind. Served fresh and fast!
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