Lexee Wickman
I had a very disappointing experience at this location. All of the food I received was cold and tasted as though it had been sitting out for an extended period of time.
Additionally, there was an issue with my payment. I was told that my total was $9.60. I provided the employee with a $20 bill and was given only $9 in change, which is incorrect. When I attempted to address this mistake at the window, the employee turned away and closed the window instead of resolving the matter.
The cleanliness of the property was also concerning. The drive-through parking lot was extremely dirty, and I drove over multiple discarded cups while exiting.
Overall, the service, food quality, and cleanliness were unacceptable. I would not recommend this location.
… moreKay Wheless
This is from the Kansas Ave McDonalds. I went through the drive thru and didn’t know my burger was raw inside until I took a bite. The staff was nice and the service was relatively quick, but I think they need to slow down a little and make sure the food is safe for consumption and cooked properly.
… moreNelson Koehn
Price is right. Food is good. If you can get it. Can’t seem to handle more than 2 cars at a time in the drive thru. This isn’t the first time I’ve had a bad experience either. It’s repetitive poor service. Not all McDonald’s are this way. So I know it can be done. I gave up and went to Casey’s for breakfast. 2 thumbs down
… moreKian Dussault
Food is decent sometimes but the service is give or take. Cant stand going in the morning because the same woman constantly refuses to actually take your name for your online order instead repeating herself to say your code. Constantly adding ketchup to burgers when the reason I need them to remove it is due to allergies, and unless i state that they just go all willy nilly. Just a bunch of ridiculous bull that comes from people not able to handle stupidly simple tasks
… moreKyle
I waited 20 minutes in the drive through just to get food that honestly wasn’t that great. For it being pretty busy, the fries just warm and not fresh. I don’t know if they were understaffed, but it should not take 20 minutes to go through a drive through. I don’t want to take it out on the workers, but things should definitely be better than this.
… moreKansas Local
For it being a McDonald’s my standards are never high but here the wait is usually pretty long and they almost always forget my drink. I walked up to the counter to pick up an order and told the guy that I had a drink with it and he sincerely replied with “Okay? Do you want me to grab it?” I wouldn’t be telling you I had a drink if I didn’t want my drink ♀️ ♀️ ♀️
… moreLexi molina
I went the other day and the fries were super cold, and they forgot the sauces for the nuggets. I also ordered a cheeseburger with only ketchup, but it came with everything on it — even though it had a sticker that said “Only Ketchup.” Then I went again in the morning, and they gave us a hash brown with a bug fried into it. That was absolutely disgusting. Really disappointing experience overall.
… moreJessica Montgomery
Food was so fresh and amazing. Service was fast and quick I’d say 5-8 minutes. Atmosphere calm and soothing just right for a relaxing moment right after a longs day at work.
… moreDerek Wedel
Ordered on the app to pickup inside and the doors are locked. Tried to cancel my order and the app won’t let me. And drive thru line is halfway down the block.
… moreRob Brock
Food was mediocre, fries tasted like they had been in hot hold way too long. Tried to ask a couple employees for some help getting cups for drinks and a receipt for our order but they were to busy playing on their phones rather than taking care of customers.
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