3.7 – 1,580 reviews • Chinese restaurant
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Discover bold flavors and fresh ingredients at Panda Express in West Valley City. Located at 4645 South 4000 West Space A1 our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Reviews
Justina Pule
I went and got food this morning. I will have to say the lady serving me is one of the nicest ladies I have seen at a food place in a long time. You could definitely tell. She enjoys her job and it rubs off on others. I wish I would’ve got her name, but she was great. Panda express is very lucky to have her
… moreTraci K
Absolutely the worse customer service. I have been here 2 times and both times were ridiculous. If you’re not going to have good service the food bettter be on point. You miss that mark also. But it comes from above. The manager walked by my 3 times and ignored me. Employees follow lead. Just go over to the chinese place in Smiths. They have better food and you dont inconvenience them with your presence
… moreAmy Mangum
Don’t go here. If I could give less than one star I would. Carl L is very very rude and will have a major attitude with you. Won’t honor coupons and get told they don’t take them there. Because it’s not scannable. Was told to contact whoever gave it to me and let them know that Panda Express won’t accept it. Will accuse you of doing something you’re not like making the coupon myself. Definitely does not know how to handle customers. Ask for the corporate number and get told to look it up myself on Google. Food was ok not great. Don’t go here unless you want to be treated like garbage!!!!
… moreMercy Drury
They treated me so kindly today, I wish I got the 2 employees names. They made my food fresh and while waiting they came out and gave me a drink while I waited. It was a nice change compared to other places that barely say hi or thank you. So thank you panda for having great employees!!
… moreJessica Hospina Seguil
I don’t recommend this location. I got a plate and payed extra for this meat. They served me 3 pieces of meat. I’m so disappointed and won’t come back for sure
… moreAngie Masse
I ordered through door dash, immediatelyI after I ordered I called had to call and call and call and call etc for someone to answer. Once they did I just wanted chop sticks and the sauce on the side. They said that the order had already been picked up, and they did put everything in that we asked for. I got off the phone I saw that my driver was still on the way to the location. I messaged the driver and he said he would make sure we had that.
Sorry but there should be some sort of communication! I wasn’t asking for anything out of the ordinary, and being told it was already picked up is kind of ridiculous
… moreNathan Robertson
I came in to pick up an online order. I went to the register to pick it up while there were a handful of people placing orders at the counter. I tried to be polite and not interrupt and after each I tried to step forward to the register to ask for my food and Everytime I was ignored. I’m actually pretty certain the employee at the counter was intentionally refusing to even look at me so he wouldn’t have to acknowledge me. And in the middle of all this people from the dining area would come up next to me and he would immediately acknowledge and help them and continue to ignore me. Finally when there was nobody else around he acknowledged me. So in the end it took over 10 minutes of sitting there when it literally should have taken 15 seconds. 10 minutes would not be bad at all under extenuating circumstances, but this was not an extenuating circumstance and when they were intentionally ignoring me just put me over the edge. I will not come to this location again.
… moreS. Cannon
One of worse Panda Express in Utah that I have been too. I can understand drive thru is important but having to stand there for 10 minutes while car after car goes thru is WAY TO MUCH. Management here needs to learn balance. Then get you get your food, it’s cold!!!…due it sitting on the counter because you have nearly all your staff doing drive thru and door dash orders is beyond ridiculous. This has now happened 4 to 5 times and today was just another time. Do better.
… moreCourtney Kotsay
DO NOT COME HERE! I waited over thirty minutes for some damn orange chicken and rice. Get it together.
… moreJoe Belk
I ordered on the Panda app and forgot to choose delivery. I called and Maria said it was too late to cancel but she would hand deliver it to me. That’s customer service!!! Amazing service and went the extra mile literally!!! Give that girl a raise!!
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