Zeus Phantom
Food was amazing. Our waitress kay was very informative on the menu and I took her up on her suggestions. Definitely worth the stop if your hungry. Clean bathrooms as well always a good sign. That gave me a clear indication that the food was gonna be real good in preparation. Very clean an friendly staff.
… moreSammyrow
This is my second time ordering from here. The first time was just okay so we decided to give it a second try. This time spending $150 and giving a little of everything a try. As far as taste, my pernil was very very bland. The alcappurias and casava balls were not crispy at all so the texture was really off. The amount of food you get is laughable. They give you 3oz of pernil meat for $13 with a large piece of skin and fat. I requested no fat or skin when I placed my order. When I requested to have the skin and fat removed, I was met with resistance on the change. Pernil isnt even an expensive meat for a business so the cost to make a customer happy vs loosing out on a bit of cost to put more meat is incompariable. The bistec was so small for $25. This was beyond terrible customer service. Value for your money is lacking. And taste is poor. The only positive is that it looks nice in there. So with the combination of poor customer service and tastelest and small quantity of food on two occasions, my family and I will not be returning. Please visit Lo Nuestro Dominican Resturant in Albany or Sabor Boricano in downtown Schenectady over this place where you get better tasting food and better service.
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To respond to the resturants rebuttal, my review was nothing but honest. I ordered 3 pernil dinners and 1 pernil (just meat dish). The woman only removed the fat from the pernil (only meat dish) after I requested it on the phone and in person. The other dishes were left as is with the woman saying “if I just give you all meat all there will be left for others is skin.” If other people like the skin so much, why not accomodate the limited customers who do not want to pay for big slices of fat on their meat? If you actually did check your security footage, you would see me, the customer, removing the skin (which was not crispy and just very fatty) and throwing it in your trash. As a business owner, you should be ashamed. Don’t try calling me a liar. The proof is in the photo I provided. Which clearly looks like what I stated (4oz) of meat and anyone who actually visits this location would know for a fact, they serve your meat with a spoon from the hot tray, no measuring in sight. And I have read other low reviews with others saying the same thing as me. Are we all not credible liars?! Please do better. Not for me since my family nor I will be returning but for your other customers. Like I said, and I stand on that, if you are reading this as a customer, go elsewhere. There are plenty other latin resturants with better service, food and class.
… moreDaksha Bhatia
Food is amazing, everyone is very nice and the place is much bigger inside than it looks from the street. K helped me decide between the pernil and chuletas. Went with chuletas and the were so good. Will be back for the pernil and many other things. Maduras were also delicious and they have a full bar. Happy to have a place like this in Rotterdam!
… moreKathya V
Overall good. Food was a bit cold though. Flavor good except the Sancocho. The beef wasn’t that good, kind of chewy, the broth tasted overcooked. (Im not familiar with Puerto Rican food). Price vs quality and portion size ok. Dessert Flan good, little too sweet for my taste. Service good. It’s a little place, parking in the back (driveway next to it), atmosphere ok, some hispanic decor. Small dogs friendly, along it isn’t aloud.
… moreChristine Annichiarico
First time here but definitely wont be the last. We didn’t take pictures of the food when it arrived because it smelled so good and we dove right in. The Dominican sampler was huge. Even the small. K even “warned” us about how much food it was. lol She was great. Our entree was Oxtails and Mofongo with all the goodies. Again another flavor win! If you want authentic PR AND DR food, run to Caribe. The dine-in atmosphere was beautiful and relaxed. The front take-out area was bright and inviting. Everyone said hello and/or goodbye. Small parking lot in the rear but easily reached. Headed home with a piece of Flan that I have no doubt will be perfect. Looking forward to coming back. K said to try the Mac n Cheese.
… moreClarissa Bent
I accidentally ordered dinner online thinking it was a different restaurant. I hadn’t been to eat there in well over a year ago because I wasn’t impressed. I drove 30 minutes back home to be greeted with two different dry chicken meals that had lackluster rice. One was the baked chicken and the other was the “jerk” chicken. Needless to say I won’t going back
… moreAnnmarie Nevarez
K was extremely pleasant food was Delicious and the ambiance of the restaurant is always clean and inviting!! Me and my husband love coming here to eat !! Makes me feel like I’m in PR eating family food ! Thank you K ❤️
… moreAsia Franks
We found the restaurant on Tiktok and loved the food, especially the portions! K was an amazing waitress and we will definitely be back!
… moreJeff Mooney
This is a nice clean place with good food. Our first time visiting but would definitely recommend!
Oh, and I started messing with the salad before I remembered to take a photo, so it doesn’t look like the presentation exactly as delivered (in the interest of fairness and full disclosure, lol).
… moreAndrew Jahn
Authentic heartfelt cooking excellent everything. Super clean too. Kay was just the right blend of helpful and attentive without disrupting anything. Great place
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